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USD 591
Free cancellation until 19/06/22
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USD 591
Free cancellation until 19/06/22
Reserve now, pay at stay
USD 583
Free cancellation until 19/06/22
ZenHotels.comUSD 687
TraveluroUSD 631
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Room & Suite (1749)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Waikiki
Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#32 of 93 in Honolulu
Location
Cleanliness
Service
Value
Travellers' Choice
Sheraton Waikiki is a hotel in the heart of Waikiki Beach, Honolulu, Hawaii. We sit on Oahu's oceanfront and offer Khakara Spa, delicious restaurants and the largest ballroom in Waikiki. Our hotel near Diamond Head is the perfect Honolulu destination for an unforgettable wedding or honeymoon.
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Property amenities
Valet parking
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Paid private parking on-site
Hot bath
Pool / beach towels
Pool with view
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Poolside bar
Kids club
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Sofa
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
Chinese, Filipino, Japanese, Korean
Location
Full view
100Great for walkers
Grade: 100 out of 100
236Restaurantswithin 0.5 km
93Attractionswithin 0.5 km
Contact
2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Getting there
Rental CarsSee car hire from USD 95/day
7534Reviews225Q+A100Room tips
Reviews
Traveller rating
- 3,128
- 2,621
- 1,022
- 401
- 363
Time of year
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Popular mentions
We just checked in, (around 330pm) first time at the property, went to the pool area and was looking for a seat, saw a red lounger and sat down and within seconds I get a very snarky waitress asking me “did you pay for that” I responded pay for what? She said you can’t sit there unless you pay for it. A better approach/tone would be nice, Also I was surprised at the pool, and the lack of cleaning around there. The pool is very very dirty and busy and no one Would be cleaning up the left over beer cans from the pool area. I sat and watch the hot tub eyeing the tipped over beers cans seeing when someone will come and take them away. But the waitstaff was more interested in asking people to pay for a cabana and getting more drinks (a higher bill) then clearing up the area. There’s tons of left over garbage laying around. The wind tunnel is horrible, everyone would be making comments about the wind and how the water is very cold. My luggage was dropped by the bell man and a large notable scratch. However we werewere enroute to the airport so I didn’t say anything. First room, the floor has a huge stain so I moved room after. The mandatory resort fees included several classes however most was fully booked for all 5 days when I checked in so we were not able to use it. As a gold member I inquired about an complimentary upgrade and the Only upgrades available was $50-$75/night. Overall, Location is great, however this is a very big property and it is very busy and in my opinion not ran properly.…
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Date of stay: May 2022Trip type: Travelled
Helpful
+1
I absolutely loved my stay here at the Sheraton Waikiki. Service from all staff members was exceptional. From the time that we checked in until we checked out. I didn’t get my room service in my room but the housekeeping would leave fresh towels at my door daily when we placed the old towels outside our door… The convenience of this property is awesome. If you’re looking to shop, it’s right there, the beach, it’s right there and all the restaurants within walking distance of the property. There’s also some great restaurants on property. And the pools were not too crowded and the beach was definitely not to crowded. Get there a little early so you and get a good spot to lay out or rent you some chairs with an umbrella for the day. Lastly, I have stayed at a lot of Marriott properties, this was one of the best. The views, the food, the service and the location made this an outstanding and very relaxing stay.…
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Date of stay: May 2022Trip type: Travelled
Helpful
Nerita was cleaning another room when she saw how lost I was. She took the time to guide me through the layout of the hotel and made sure I was settled in my room comfortably. She offered extra help with anything else I needed and confirmed that my room had everything I needed. I severely underestimated the size of this hotel and the enormity in its resources. Staff like Nerita who go above and beyond is what made my experience at the Sheraton Waikiki amazing. Although she was busy cleaning a room, she still made the time for other guests to make sure they were comfortable and had the best experience possible. Thank you Nerita!! I seriously appreciate you.
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 2 days ago
Aloha coanthonyg, We are delighted you chose Sheraton Waikiki for your visit, and we are pleased to know how impressed you were with the caring service you received from Nerita, who made sure you were comfortable throughout your stay. We appreciate the acknowledgment of her dedication, and we look forward to sharing your compliments with her. It was a pleasure accommodating you, and we look forward to many more visits. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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I love staying at this property whenever I visit Oahu. The check in experience is always incredible. All staff are very hospitable. This most recent visit, Colleen/Collette (?) checked us in (I really hope I got her name right so she gets the recognition she deserves from management). She was incredibly friendly and great at making those she checks in feel important. My friend and I felt so welcomed. The room we had was a corner suite, two balcony, ocean view. Amazing view from the room of diamond head and the surfers out on the ocean. I enjoyed drinking my coffee early in the morning and watching the surfers. This property is in the middle of Waikiki (convenient) but when you're in the room, it's like you're in your own oasis. I can't wait to stay here again!
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: Be very kind to staff checking you in, they really take care of you if you approach them with...
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Helpful
Hotel Manager Paul went beyond the call of duty, obtaining 2 cups of rice from a busy chef (who tried to give him cooked rice) for my phone that got caught by a stray wave on a walkway. The Apple store nearby couldn't help, and no grocery store was in site, so he saved my business trip from becoming a disaster. What might have happened...There would have been a series of missed connections, with distributors, government VIPs, friends, Uber drivers (no apps), and even airport security holding my almost-lost suitcase. But all was OK, because Paul helped out. Thank you Paul!
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Date of stay: May 2022Trip type: Travelled
Cleanliness
Service
Sleep Quality
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 4 days ago
Aloha Guest, Mahalo for choosing Sheraton Waikiki for your recent business visit. We appreciate the great comments, and we are happy you enjoyed your time with us. We could not be more delighted to read about the special attention you received from Paul. We are fortunate to have him as a member of our team, and it comes as no surprise to hear the dedicated service he demonstrated to you during your stay. It was a pleasure to have you as our guest, and we look forward to your next visit. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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PRICE RANGE
USD 424 - USD 606 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton waikiki hotel honolulu, sheraton hotel waikiki, sheraton hotel honolulu, sheraton honolulu, honolulu sheraton, sheraton waikiki honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
1636
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Claim Your Listing Frequently Asked Questions about Sheraton Waikiki
Which popular attractions are close to Sheraton Waikiki?
Nearby attractions include Breakout Waikiki Escape Rooms (0.2 km), US Army Museum of Hawaii (0.4 km), and Waikiki Sunset Cruise with Live DJ (0.4 km).
What are some of the property amenities at Sheraton Waikiki?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Waikiki?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Waikiki?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Waikiki?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Waikiki?
Conveniently located restaurants include STRIPSTEAK Waikiki, Honolulu Cookie Company, and Poke Bar.
Are there opportunities to exercise at Sheraton Waikiki?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sheraton Waikiki have an airport shuttle?
Yes, Sheraton Waikiki offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton Waikiki have airport transportation?
Yes, Sheraton Waikiki offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Waikiki?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Waikiki offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.