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Sheraton Waikiki

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#32 of 85 Hotels in Honolulu
Certificate of Excellence
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Sheraton Waikiki
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5,638 Reviews from our TripAdvisor Community

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Showing 3,916: English reviews
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Las Vegas, Nevada
Reviewed yesterday NEW

The guest services manager was great at addressing my concerns about my reservation. His first name is LENN. He made my stay there enjoyable. I am gold starwood member , my wife is gold/soon to be platinum. I am certain i will go back to this property due to the amazing customer service provided by Lenn. As far as the...

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Helpful?
Thank 649surjeets
Vancouver, British Columbia
Reviewed 2 days ago NEW

We came here for our anniversary in Feb and were really impressed with the service we received. Everyone was friendly, ready to help with anything we needed - including a 4pm late checkout when the rest of the hotel was fully booked. I've stayed at the other SPG hotels in Waikiki and have always loved the quality of the hotels...

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Thank canadiantraveller247
Reviewed 2 days ago NEWvia mobile

This hotel was beautiful. The infinity pool is absolutely gorgeous and floating bean bags were great. Most people shared but some were selfish. The cocktail service was not very prompt but it was usually busy so I preferred to go get my own drinks from the bar. The rooms were clean and the happy hour and breakfast were nice (we...

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Thank Chrissyrox
Franklin
Reviewed 2 days ago NEW

We love this hotel because it is right on the ocean, the rooms have great views, and the personnel are friendly and helpful. One of the hotel desk men, Brandon, was especially helpful in helping us decide what to do on the day we left. He arranged for us to stay in our room until 1 pm instead of the...

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Thank muschan
Honolulu, Hawaii
Reviewed 3 days ago NEW

My wife and I was really impressed by their excellent service. Especially, one of the step members, who speaks fluent korean was very helpful and greeted us with a kind smile. And, he made our room upgreade for our 35yrs wedding aniversary and my daughter and son in law's 2yrs aniversary in Waikiki Hawaii.

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Thank kyesul
Edmonton, Canada
Reviewed 3 days ago NEW

We were here for a recent 8 night stay enjoying a full on view of Diamond Head and loved every moment of it. The location is central to a number of restaurants and shopping. You simply cant beat the pool area or the access to the beach. Housekeeping was very attentive to our needs and the unsung hero's of the...

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Thank RoyT2010
San Diego, California
Reviewed 3 days ago NEW

In November of 2016, my entire family (6 adults, and 5 kids) booked a five day trip to Hawaii. Since I travel the most out of the group, I was asked to find a hotel for the group. I have a lot of points with Marriott, so I started my search there. My two primary criteria were a great pool...

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1Thank garygL1454TZ
SheratonWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha garygL1454TZ, Thank you for choosing to stay with us during your recent family vacation in Waikiki. We truly appreciate you taking the time to provide us with your feedback. We are happy to hear that your overall experience with our associates was excellent. We are very lucky to have such a wonderful team and are happy to hear that...

Pilot Point, United States
Reviewed 3 days ago NEW

Almost everything about this place was great. They did the best they could for their location. I didn't like the fact there was no beach and you had to walk down to the next hotel to get some sand on your feet. The view from the rooms was amazing. Staff was friendly and helpful. It's not their fault, but it...

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Thank Jerry F
Highlands Ranch, Colorado
Reviewed 4 days ago NEW

We were lucky enough to spend 10 days at The Sheraton Waikiki in November for my 50th birthday. I will state up front, that I am a Platinum SPG member and while that certainly comes with it's share of benefits, this hotel would not disappoint even if I wasn't Platinum. My apologies to the management team that my review has...

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Thank scootusaHR
Reviewed 4 days ago NEWvia mobile

Had a great stay. Beds were so comfortable and the view was amazing. We had the mountain side view room and it pretty decent. I would say that they do need some renovations done in the bathroom. The shower was a bit difficult to use and ended up breaking part of it. The house keepers were quick to get it...

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Helpful?
Thank Krystal T

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $441 - $1,116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu
Hotel Style:
#10 Top resorts Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#19 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Waikiki staff and other travellers.
92 questions
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Auckland Region, New Zealand
7 months ago

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Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms need an upgrade. Pls get better furniture. Rooms dont match the chiqueness or coolness of the lobby et .”
 of 5 bubbles 649surjeets, 24 Feb 2017 | Read review
“The best rooms are ocean side.”
 of 5 bubbles craw4dfam, 17 Feb 2017 | Read review
“Get an ocean view room if you can swing it. The view was awesome”
 of 5 bubbles laura_lewis26, 10 Feb 2017 | Read review
“Depends on which side you are on weather you can view Diamond Head and Waikiki beach or not.”
 of 5 bubbles Gr8gardener, 9 Feb 2017 | Read review
“2265 had excellent view Of diamondhead and Waikiki beach”
 of 5 bubbles jerryhK6701NP, 9 Feb 2017 | Read review
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