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Sheraton Waikiki

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#33 of 84 Hotels in Honolulu
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Sheraton Waikiki
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5,732 Reviews from our TripAdvisor Community

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Showing 3,989: English reviews
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Fayetteville, Arkansas
Reviewed yesterday NEW

This was my sons make a wish trip, we loved every minute being there. We had a hard time leaving to come back home. We are going to try our hardest to come back again next year. Thank you for all of your hospitality, I would highly recommend this place to everyone I know. Mahalo!

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Helpful?
Thank roi_pelto
Eau Claire, Wisconsin, Usa
HOTEL’S FAVOURITE REVIEW
Reviewed 18 February 2017

What an awesome hotel! If staying in Waikiki, It would be very hard to find a better hotel than this is. The check-in assured us we made the right decision, as we were offered an upgrade, complimentary breakfast vouchers, and information on how to collect a free gift bag at a nearby store. Our room was spacious and spotless. The...

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4Thank comkelp
About Hotel's Favourite Review
SheratonWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha comkelp! Mahalo for taking the time to provide us with a great review! We are so happy to hear that you enjoyed every aspect of your stay and truly honored that you recommend our property. We look forward to welcoming you back on your next vacation in Hawaii. Thank you, Mari K. Sheraton Waikiki Guest Experience Team

Kailua-Kona, Hawaii
Reviewed yesterday NEW

Everyone was helpful and very friendly. Location was great with many shops and restaurants close by and the view of Waikiki beach was awesome. Rooms are spacious and the bed was very comfortable. We had a very nice stay. Dean

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Thank deanrenberg
Portland, Oregon
Reviewed 2 days ago NEWvia mobile

We have been staying in this hotel since 2002 with the exception of our trip in May 2014. This hotel is in a perfect location; but after its major renovation in 2008, it turned into a very crowded and noisy resort! Another point that should be told about this hotel is the way guests are treated! You will get lots...

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Thank Shirazi35
The Villages, Florida
Reviewed 2 days ago NEW

Did not stay at the hotel but had dinner at their restaurant. We arrived late but staff was very cordial and let us know of the time constraints. It was a wonderful gourmet buffet dinner, more than we could eat but since we were on vacation we managed. The outside bar area is beautiful although menu is limited there that's...

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1Thank NancyReynolds
Kailua, Hawaii, United States
Reviewed 3 days ago NEW

OK, so first I must admit that I did not pay a full price for this hotel because my friend stayed with me and got me a discount. That being said, this is one of the best hotels that I have EVER stayed in! Especially in Waikiki which can be very "city" and crowded. We had beautiful ocean views from...

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1Thank Regina O
Henley Beach, Australia
Reviewed 4 days ago NEW

It is quite a large hotel with a lot of people staying at one time, the pool is quite large with a lot of lounges which fill quickly. Room was nice and view over the pacific was nice staff always helpful.

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Thank Michael S
Reviewed 4 days ago NEW

Best part is the infinity pool with amazing seaviews and with a beautiful view of diamond head. And it is also amazing for sunrises or sunsets. And if you are lucky you see even swimming sea turtles .

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Thank Olena P
Kellyville, Australia
Reviewed 5 days ago NEW

This hotel is VERY TIRED! The photo's on the website don't reflect what you see on arrival. It is a good location but the rooms are in DESPERATE need of a refurb. The highlight of the hotel is the infinity edge pool.

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2Thank 991kathym62
SheratonWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha 991kathym62, Thank you for taking the time to provide us with a review on your recent stay at Sheraton Waikiki. We appreciate your feedback on our guest rooms and are sorry to hear that they did not meet your expectations. We do hope that you were able to enjoy our beautiful facilities and the infinity edge pool. Mahalo, Mari...

Los Angeles, California
Reviewed 5 days ago NEW

This hotel is, like most others on the coast, a pretty old structure BUT it is very well maintained and up to date. Best part is the pools; one for families with a fun slide for kids and the famous adults only Edge pool, an infinity pool with a swim up bar. The adjacent full service beach is a another...

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Thank stephykos

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $437 - $963 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu
Hotel Style:
#10 Top resorts Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Waikiki staff and other travellers.
98 questions
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Auckland Region, New Zealand
8 months ago

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Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room that faces the iconic Diamond Head view... sunrise, beach-goers, surfers, boats...you're in Waikiki!!”
  • Presidential Suite- 31st floor; dining table and office desk
  • Presidential Suite- 31st floor; mini kitchen bar
  • Presidential Suite- 31st floor; room on Diamond Head side
  • Presidential Suite- 31st floor; room on Diamond Head side
  • View from the 31st Floor of Night time pool projection entertainment
  • Diamond Head View from room 31st floor
  • View from the 31st Floor of Night time pool projection entertainment
  • Presidential Suite- 31st floor; main area between two bedrooms
 of 5 bubbles TravelMama808, 21 Mar 2017 | Read review
“I had moutian view room but you could also see the beach as well. the best of both worlds.”
  • mountian view room - looking to the right.
  • mountian view room - looking to the left.
 of 5 bubbles heybabe77, 19 Mar 2017 | Read review
“Ocean front a must....the higher the better!”
  • Best infinity pool ever!
 of 5 bubbles kennethp208, 16 Mar 2017 | Read review
“Housekeeping needs a lot of improvement. Furnishings throughout hotel need to be upgraded. ”
 of 5 bubbles Herblapin, 15 Mar 2017 | Read review
“Aloha,everything was what we expected and more.I gladly recommend going I visited the Sheraton Waikiki for my birthday and it was absolutely incredible. The service was astonishing. They had everything thought out, from the free picture,to the dining,beaches,multiple pools,infinity pool and lobby. The experience was something to remember. I will definitely be staying there again.👌🏼👍🏼🤙🏻 Mahalo!”
 of 5 bubbles Linohau, 14 Mar 2017 | Read review
5 of 5