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Sheraton Waikiki

CancelonUSD 350*
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#34 of 84 Hotels in Honolulu
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
USD 389*
USD 350*
Great Deal
USD 363*
USD 363*
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Sheraton Waikiki
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5,872 Reviews from our TripAdvisor Community

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Showing 4,103: English reviews
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Old Bridge, New Jersey
Reviewed yesterday NEWvia mobile

Overview We recently spent 4 nights in Waikiki at the Sheraton and I can't imagine staying anywhere more perfect. This was a brief stop on our way to Maui. We love staying in Waikiki for a few days on our way to other islands. There is just something about Waikiki and gazing at Diamond Head that draws us. Because being...

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Helpful?
Thank momcat1959
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We just got home from a 10 day stay at the Sheraton. Point being it wasn't a short staycation but a real holiday and relaxing break was needed. Verdict.....we did not want to go home. This was our second visit to Hawaii having previously stayed at another hotel and glad we switched and will not look back again. The location...

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Helpful?
3Thank Clive W
About Hotel's Favourite Review
StarwoodWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha Clive W, We're very happy to hear that you were so happy with your stay here at Sheraton Waikiki that you did not want to go home--what a compliment! Mahalo! We are delighted that our excellent associates here at our property were able to make an impact on your stay and will pass on your excellent comments to Stefan,...

Winnipeg
Reviewed yesterday NEW

We had a great time at Sheraton Waikiki, staff were fantastic especially infinity pool staff, Jones and Victoria. View from room was awesome, Rooms were clean but require updating. Location is great easy access to beach and shopping.

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Helpful?
Thank M H
Reviewed yesterday NEW

From price to service and location, sheesh. Will definitely be making it back to the Sheraton. Merima, the guest experience manager, and Roger, our room-person, made the whole thing so seamlessly amazing. Thank you so much!

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Helpful?
Thank Jerred L
Newcastle, Australia
Reviewed yesterday NEW

After flying from Australia to Hawaii for 6 nights, we splurged to stay at the "beachfront" Sheraton. I booked an ocean front room, requested a king or queen bed, got two very small twin beds, which my husband didn't fit in and although comfortable, was not what we asked. The lanai was cemented up (unlike other floors with "grills" on...

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Helpful?
2Thank 578ejjones
Management response:

Dear 578ejjones, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Waikiki. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the cleanliness of your room...

Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Just left the moana surfrider waikiki, to come to the sheraton waikiki. Very different hotel much more commercial. Very comfortable Great room with a oceanview. But to big and everyone is rushed cause so many people. Prefered moana surfrider. Friendly and felt more comfortable.

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Helpful?
Thank adelina c
Canberra, Australia
Reviewed 2 days ago NEW

This place is the best! You can do everything here as it is a resort. There is food, there are drinks, the beach is at your doorstep, the pools are amazing, the people are friendly. The list goes on! I have recommended this hotel to many people and they have also stayed here and loved it. 100% would stay here...

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Helpful?
Thank SMT2187
Reviewed 2 days ago NEW

It must be a confessed, i spent little time in my room because of all the fun we were having running around the island, Which is not to say anything against the hotel. Rather it is to say the opposite, for how little time i spent in it everything was perfect. Roger Deuz our House Person was wonderful and would...

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Helpful?
Thank Jacob M
Reviewed 2 days ago NEWvia mobile

This is a fantastic location right on the beach and well located near shopping, restaurants, and nightlife. The convention area is easily accessible and easily large enough for a large convention. I found the staff friendly and accommodating. The room was dated with scratches all over the woodwork and walls. It was clean but the carpet was old and ugly....

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Helpful?
Thank Vince C
Management response:

Dear Mr. Vince, I would alike to thank you for taking time to share your concerns with us. I am very sorry about the inconvenience you have experienced. Your comments are being shared with our Executive Committee, so that we can further improve on our services to our guests. Sincerely, Merima H. Guest Experience Manager

Reviewed 3 days ago NEWvia mobile

Please don't lie and advertise 4 - 4.5 star when you're lucky to be 3 star. Visit Maui, your sister island to get any idea of style and quality or most other places in the world... Hello the 70's, did the Brady bunch do your interior design... worst Sheraton ever... and club floor what a joke.... Never again... no greeting,...

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Helpful?
1Thank Nicky L
Management response:

Dear Ms. Nicky, We truly appreciate that you took the time to provide us with your comments on your recent stay with us at Sheraton Waikiki. We are very sorry for not being able to meet your expectations. We will pass on your comments to our management staff so that they can address this accordingly. Thank you, Merima H. Guest...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $446 - $1,065 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
TripAdvisor is proud to partner with Starwood, Orbitz, Travelocity, Hotels.com, Hotwire, Expedia, Booking.com, Cancelon, Cheap Tickets, Priceline, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Sheraton Waikiki reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu
Hotel Style:
#10 Top resorts Hotel in Honolulu
#16 Luxury Hotel in Honolulu
#19 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Waikiki staff and other travellers.
102 questions
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Auckland Region, New Zealand
10 months ago

See all questions (102)

Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont bother paying for an ocean front room , they will give you whatever they want and even when I complained they did not accommodate me.”
578ejjones, 26 May 2017 | Read review
“Ocean front or Diamond Head views all provide expansive views over the hallowed Waikiki beach -”
bobanderson801, 18 May 2017 | Read review
“Get a room with ocean view on the higher floors!”
  • Partial ocean view
97pattyh, 17 May 2017 | Read review
“Rooms above 10 floors has an amazing view”
KirbyWonderland, 16 May 2017 | Read review
“All the rooms have a great view -- even the mountain view rooms overlook the city and mountains. Diamond Head view is awesome.”
comcort, 16 May 2017 | Read review
5 of 5
Cancelon
USD 350* /night
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Sheraton.comUSD 363
TravelocityUSD 363
HotelQuicklyUSD 389
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*Disclaimer
Prices are for 1 room, 2 adults
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