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Sheraton Princess Kaiulani

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120 Kaiulani Ave, Honolulu, Oahu, HI 96815-6203
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (988)
Videos (3)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Princess Kaiulani
Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#63 of 94 hotels in Honolulu
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Sheraton Princess Kaiulani is located in the heart of Waikiki just steps from Waikiki Beach and a short drive to downtown Honolulu, Hawaii. The hotel in Honolulu invites guests to experience the true spirit of aloha while enjoying daily cultural activities, fresh, local breakfast and dinner buffets and the Splash Bar!
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Property amenities
Electric vehicle charging station
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
24-hour security
Paid public parking on-site
Parking
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Vending machine
Poolside bar
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Seating area
Iron
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family Resort
Languages Spoken
English, Japanese
4305Reviews145Q+A100Room tips
Traveller rating
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Popular mentions
BlondeAmbition123 wrote a review Yesterday
Vancouver, Canada168 contributions104 helpful votes
Loved our room, tight with 2 doubles, but enough for a hotel room! appreciated the fridge and the ice machine down the hall. cleaning staff on floor 15 were super friendly and we could always count on them when we needed more coffee! bit odd that they weren't able to provide a corkscrew or a knife (we had fresh fruit we need to peel), but 2 thrift stores within walking distance solved that problem hotel does feel a bit dated, but certainly clean and our bathroom had been renovated. we would stay here again EnviroAlley thoughts... hope they improve eco policies like having actual ceramics and glassware in the rooms and replace the single use plastic toiletries!
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Date of stay: January 2022
Rooms
Service
Sleep Quality
Room Tip: loved our ocean & sunset view
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Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded yesterday
Aloha BlondeAmbition123, Mahalo for taking the time to review your stay at Sheraton Princess Kaiulani. We are glad to read you were pleased with our housekeeping team and well-appointed accommodations featuring breathtaking ocean views. However, we regret not meeting some of your expectations. We appreciate all of your feedback and look forward to seeing you again on your next visit to the area. Mahalo, Ron R. Director of Operations
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Samantha C wrote a review Yesterday
3 contributions
I cannot recommend this hotel enough. The staff is super nice the room was slightly dated and kinda small but it worked out perfectly. The food downstairs at the bar is delicious and the service was even better. Elaine and Colleen were AMAZING and I will miss them! It’s in a great location with tons of shops and food options. Parking is pricey but for us it was ok because my mom has trouble walking long distances. The classes they provide were so much fun! Definitely will stay here again!
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: Parking can get busy but handicapped parking was readily accessible
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Holly F wrote a review 21 Jan
1 contribution
This Sheraton is the Walmart of Sheratons and shouldn't be be called a Sheraton. The hotel needs lots of repairs (AC & etc.) and is VERY noisy all day and night from street traffic and the hospital behind the hotel. The staff don't about customer satisfaction even for their Ambassador Marriot Members. Go elsewhere. A tent on the beach with the homeless would have been a better choice.
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Date of stay: January 2022
Value
Rooms
Service
Room Tip: Go to a different hotel
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Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 2 days ago
Aloha Hollyf735, First and foremost, mahalo for your loyalty to our hotels. We sincerely apologize for not meeting your expectations. We are known for our exceptional service and attention to detail; therefore, we are very disappointed this was not your experience. We appreciate your feedback and will use it to help us better our guest services. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Mahalo, Ron R. Director of Operations
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Kendra B wrote a review 18 Jan
Boulder, Colorado348 contributions98 helpful votes
+1
We stayed in Waikiki for five nights at the Sheridan princess K, was pleasantly surprised by the cleanliness and the decor of the hotel! Unfortunately, even though promised by their website, they are NOT bringing water, fruit, or towels out to their guests on the beach anymore. This was the one disappointment we had during our stay. We did appreciate the free beach chairs for use on the beach, however you have to bring them to the beach yourself and also store them in your room.
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Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: NO longer giving water bottles or fruit to their guests & NOT bringing anything out to their...
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Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 4 days ago
Aloha Kendra B, Mahalo for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Sheraton Princess Kaiulani your home away from home whenever your travels bring you to our city. We look forward to your next visit. Mahalo, Ron R. Director of Operations
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Karna R wrote a review 16 Jan
42 contributions20 helpful votes
We recently stayed 6 days at the Sheraton Princess Kaiulani in Waikiki. 4 of the mornings we ate breakfast at the poolside restaurant and our service was awesome! SUSAN & ELLEN are kind, wonderful, with high attention to detail. Susan made many recommendations about activities to do in the area and let us know about needing to reserve tickets ahead of time for the Pearl Harbor USS Arizona memorial. Both Susan & Ellen helped make our stay memorable and fun. Thank you!!! Looking forward to our next visit. 🌴
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 1 week ago
Aloha Karna R, Mahalo for sharing about your time at Sheraton Princess Kaiulani. It is lovely to hear that Susan and Ellen made you feel genuinely welcomed throughout your stay. We will be sure to share your kind remarks with them. We want every guest to feel the aloha spirit from each of our staff members! We look forward to welcoming you again soon. Mahalo, Ron R. Director of Operations
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PRICE RANGE
USD 213 - USD 383 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton princess kaiulani hotel honolulu, sheraton hotel honolulu, sheraton hotel princess kaiulani, princess kaiulani hotel, sheraton honolulu, honolulu sheraton
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
1112
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Frequently Asked Questions about Sheraton Princess Kaiulani
Which popular attractions are close to Sheraton Princess Kaiulani?
Nearby attractions include Saint Augustine by-the-Sea (0.5 km), Mai Tai Bar at Royal Hawaiian Hotel (0.3 km), and Snorkel Manu Kai - Manu Kai Catamaran (0.2 km).
What are some of the property amenities at Sheraton Princess Kaiulani?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Princess Kaiulani?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Princess Kaiulani?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Princess Kaiulani?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sheraton Princess Kaiulani?
Conveniently located restaurants include STRIPSTEAK Waikiki, Island Vintage Shave Ice, and Paia Fish Market.
Are there opportunities to exercise at Sheraton Princess Kaiulani?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sheraton Princess Kaiulani?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Princess Kaiulani offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Princess Kaiulani?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Sheraton Princess Kaiulani?
Many travellers enjoy visiting Experience Nutridge (4.4 km), Iolani Palace (4.7 km), and Shangri La (3.9 km).