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Moana Surfrider, A Westin Resort & Spa

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#22 of 84 Hotels in Honolulu
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Moana Surfrider, A Westin Resort & Spa
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4,690 Reviews from our TripAdvisor Community

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There are newer reviews for Moana Surfrider, A Westin Resort & Spa
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Showing 3,498: English reviews
Sydney, Canada
Reviewed 24 March 2013 via mobile

Had a booking here comprising of a free points night and then 4nights through s third party. The free night was for a city view and I have gold member status so get a 1level upgrade. Thst didnt happen so I brought it to the persons attention and without an apology they changed the room. He did have time to...

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Helpful?
3Thank Away247
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share with us. Your feedback is very important to us and we have addressed the departments mentioned so that we can continue to improve on the services and amenities available to our guests. The concerns you have mentioned are not representative of our standards and for that we sincerely apologize. Should you...

Winnipeg, Canada
Reviewed 23 March 2013

Don't use your hard earned aeroplan miles to stay here.......131,000 points for four nights in a room where you have to go in the hallway to turn around. Three adults and only double beds.......hello double beds went out in the fifties.......looking for a new place to stay tomorrow Dave

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1Thank DaveCollignon
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share with us. Many of our guests find our intimately sized Banyan Wing rooms charming and representative to the Hawai’i of yesteryear, however perhaps a room in our Tower Wing would be more suitable to your liking. We also have a rollaway bed that our guests may request. We always strive to...

Ashland, Oregon
Reviewed 21 March 2013

My sister & I decided to stay at the Moana Surfrider for a sister's getaway week versus staying with our family on the island. We had a beautiful, oceanfront room and enjoyed the Aloha spirit of Hawaii with incredible hospitality from all the staff. A special thank you to Chris Maehara for his helpfulness and hospitality, to Isaac at the...

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Helpful?
Thank Shannon P
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for sharing with us! We are so pleased you enjoyed your relaxing stay with us here at the Moana Surfrider, A Westin Resort & Spa. Customer service is of the utmost importance and we always strive to spread the aloha spirit to each of our guests. We will acknowledge Chris Maehara and Isaac and thank them for their...

Melbourne, Australia
Reviewed 19 March 2013 via mobile

Having been to Hawaii before, once staying here and the second time at the Sheraton Waikiki, I decided to give the Moana another go. The location is brilliant, I don't think it can be faulted there. What disappointed me was we paid $800 extra on top of the or all room price to get a room with an Ocean view...

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1Thank Gert120580
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you so much for choosing to stay with us here at “The First Lady of Waikiki.” We are so pleased to hear you were able to find a room more suitable to your preference. The view of Waikiki’s crystal clear blue water is breathtaking and not to be missed! If you are interested, joining our Starwood Preferred Guest...

San Diego, California
Reviewed 17 March 2013

I really was not impressed with this resort. Service was only okay and rooms were small for price, but the coffee was good at the little coffee shop that they have. I have been to so many nice resorts that I expected more.

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1Thank amy s
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your feedback. First and foremost we would like to apologize for not meeting your expectations. While a majority of our guests find our intimately sized rooms charming and representative to the Hawai’i of yesteryear, perhaps a room in the Tower Wing would be more suited to your liking. We hope to welcome you back to the...

Houston, Texas
Reviewed 17 March 2013

We've just booked four nights at the Moana in April and are so excited to return I couldn't help but read the reviews. First of all: location, location, location. Moana is right in the heart of Waikiki and walking distance to so much. Nevertheless it has the feel of a resort. You could check in, remain only there and truly...

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Thank Michelle032
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for expressing your wonderful feelings about “The First Lady of Waikiki.” We are so pleased you enjoyed everything the Moana Surfrider, a Westin Resort & Spa has to offer and we are thrilled you will be retuning soon. Mahalo and a hui hou (till we meet again)!

Hawaii
Reviewed 17 March 2013

We love the Moana! right in the heart of Waikiki, We stay at this hotel every time we visit Honolulu. The Moana has a wonderful welcoming feel to it, like stepping backTin time to old Hawaii. The Moana has a good-sizedl pool and outdoor eating area with a poolside bar with a great ocean view. the Banyan building of the...

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Thank Plitch
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share with us about your stay at the Moana Surfrider, a Westin Resort & Spa. It is so great to hear that you appreciate our city views of beautiful Honolulu as well as our breathtaking ocean views of Waikiki. Our central location provides easy accessibility to the many attractions Waikiki has to...

Southern California
Reviewed 16 March 2013

I had lunch at the hotel. What a setting. I was right on Waikiki Beach. The atmosphere and setting was incredible. From where I sat, I could see Diamond Head and the water. The food was great. I had the fruit served in pineapple. Service was also excellent. Although I did not stay at the hotel, it ws well worth...

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Thank DWRDDR
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us. It is so great to hear you enjoyed lunch at the Moana Surfrider, a Westin Resort & Spa. Both our Beach Bar and Beachhouse restaurant have ocean views and magnificent views of world famous Diamond Head. Please hele mai (come) back and visit soon. Mahalo

Atlanta, Georgia
Reviewed 15 March 2013

The Moana is a classic hotel on Waikiki beach and now the only place I stay when I visit. I have stayed there now multiple times and have yet to be disappointed. The property itself is beautifully maintained, the staff is great and the rooms are nicely done if a bit small if you stay in the original wing (worth...

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5Thank David S
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you so much for taking the time to share with us and for being a loyal guest of the Moana Surfrider, A Westin Resort & Spa. Our employees are filled with aloha and love treating our returning guests like ohana or family. We are so pleased to hear you enjoyed everything “The First Lady of Waikiki” has to...

Christchurch, New Zealand
Reviewed 15 March 2013

We went here a few times as it's great for people watching and it's a lovely setting to have lunch and a few adult beverages in. Very relaxing and the service is great. Wish we could afford to stay here!

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Thank Louise J
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us. We are so pleased to hear you enjoyed lunch here at the “The First Lady of Waikiki.” We were the first hotel built in Waikiki and are subsequently rich in Hawaiian history. A visit to our hotel is like stepping back in time. Next time you are in town, please join us for...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $444 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Hotel Style:
#8 Top resorts Hotel in Honolulu
#9 Spa Hotel in Honolulu
#11 Luxury Hotel in Honolulu
#13 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the ocean are beautiful and peaceful”
 of 5 bubbles X3998CYjuliec, 10 Jan 2017 | Read review
“Banyan for older rooms, tower for rooms with balconies that are bigger”
 of 5 bubbles ebonyh795, 8 Jan 2017 | Read review
“Rooms in the historic building are charming, and include access to VIP lounge”
 of 5 bubbles Rick1708, 8 Jan 2017 | Read review
“We ate at the Restaurant and did not stay here. We ahve heard though that the rooms are very expensive and small”
 of 5 bubbles jrodenhausen, 5 Jan 2017 | Read review
“3418 has an amazing view for New Year's Eve fireworks”
  • View from 3418
  • View of fireworks from 3418
  • Dusk view from 3418
  • View from 3418
  • Dusk view from 3418
  • View showing balcony of 3418
 of 5 bubbles TheCeccos3, 3 Jan 2017 | Read review
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