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Moana Surfrider, A Westin Resort & Spa

5,419 reviews
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Traveller (3760)
Room & Suite (1032)
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Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“beach bar”(449 reviews)
“the banyan tree”(291 reviews)
“rocking chairs”(311 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
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Offers from Moana Surfrider, A Westin Resort & Spa
Special Offer: Breakfast for 2 Included
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Rooms
26 Feb.27 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,419)Write a Review
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All reviewsbeach barthe banyan treerocking chairstower wingbeautiful hoteloldest hotelwaikiki beachheavenly bedolder partocean vieworiginal buildingold hawaiidiamond headnew toweran umbrellaheart of waikikiour honeymoon
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2,001 - 2,005 of 4,102 reviews
Reviewed 21 October 2014

This is an absolutely beautiful hotel. Plush beds, nice bathrooms, and a decent staff. The desk staff were especially helpful. We had a nice view of the ocean. With a lovely balcony. We had a nice lunch at the beachside bar. Then headed the few...More

1  Thank Melissalissa
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 25 October 2014

Aloha Melissa, It is great to hear that your stay at the Moana was refreshing and relaxing. We are especially pleased that you enjoyed your guestroom accommodations, including the comforts of the Westin Heavenly Bed and private lanai overlooking Waikiki Beach, as well as the...More

Reviewed 19 October 2014

This is our 4th visit to this hotel, and up until now I have rated it highly. We booked and paid 6 months ago, so you would think it wouldn't be too hard to honour a request for a king bed. I hated the king...More

Thank Travebug
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 25 October 2014

Aloha, Mahalo for your comments. We are disappointed to hear that your stay with us was less than perfect. It is unfortunate that the guestroom assigned to you upon arrival did not fit your preferences, however we are glad that Steve was able to help...More

Reviewed 19 October 2014

We arrived at the hotel after being on the go for over 24 hours on an early flight from Australia. As expected were not able to check in for quite a few hours. The Reception staff were excellent. Allowing us the use of a hospitality...More

1  Thank Jillian W
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 25 October 2014

Aloha Jillian, It is wonderful to hear that you thoroughly enjoyed your last stay at the Moana. Your comments truly reflect the meaning of the Moana’s motto, “First Lady, First Class.” From your nutritious breakfast dates to the comforts of your guestroom to the moments...More

Reviewed 18 October 2014

Location wise great. The hotel full . You will never get your room early only at 3 pm, As we request early check in we could not get the room on time only at 3 The room very small and all wakiki sound in the...More

Thank ghosheh-sana
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 25 October 2014

Aloha Ghosheh-sana, Thank you for sharing your experience. It is unfortunate that we were unable to exceed your expectations on your last stay at the Moana. Our Guest Service Agents do their best to help our guests settle into their guestrooms in a timely manner...More

Reviewed 17 October 2014 via mobile

Spent 7 nights here. Beautiful resort on Waikiki beach and all shops restaurants and bars on your doorstep. Our room was in the original part of the hotel and was nice but a little smaller than I would have liked. Also received complimentary champagne on...More

1  Thank barrettcarolyntrip
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 25 October 2014

Aloha Carolyn, Mahalo for sharing your experience with us and thank you for choosing the Moana to celebrate your anniversary. It was a pleasure to be a part of such a special occasion. We are delighted to hear that your 7 night stay was filled...More

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1399400401402403821
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Spa
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Outdoor pool
Details
Price range
USD 342 - USD 590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Honolulu
#9 Top resorts Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#25 Family Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 342 - USD 590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Honolulu
#9 Top resorts Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#25 Family Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3760)
Room & Suite (1032)
Pool & Beach (392)
Dining (180)
Amenities (37)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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Miquela O
30 January 2018|
Answer
Response from J P | Reviewed this property |
Can't comment on the Alohilani but I've been frequenting the Moana since 1979 and stayed as recently as Jan 1 for a few days. Time, and fitting into the plans of others meant I did not stay as long as I wanted. Guess this is... More
2
Votes
joeysmom22
15 November 2017|
AnswerShow all 8 answers
Response from CarlosDavidov | Reviewed this property |
Not inside the Hotel but it has a bar on the beach where you can.
0
Votes
KSCoolBreeze
11 October 2017|
AnswerShow all 5 answers
Response from Deborah Lau O | Reviewed this property |
Yes, we parked at The Sheraton Princess Kaiulani Hotel parking lot.
1
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Room Tips
"ask for a ocean view"
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"choose rooms carefully we liked the beachfront in the Diamond Wing"
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"Stay somewhere else"
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"Try to get an ocean view."
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