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Moana Surfrider, A Westin Resort & Spa

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#23 of 85 Hotels in Honolulu
Certificate of Excellence
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Moana Surfrider, A Westin Resort & Spa
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4,779 Reviews from our TripAdvisor Community

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There are newer reviews for Moana Surfrider, A Westin Resort & Spa
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Showing 3,571: English reviews
Hillside
Reviewed 1 week ago

When last we staying in Hawaii we had the pleasure of staying in the Moana Surfrider hotel. Wow, what can l say probably the best hotel that l have stayed with my family to date. Service was fantastic, food was excellent, rooms sew spacious and spotless. Dinner on the beach was exceptional and would love to do it again. We...

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Thank G825BVlukem
Sydney, Australia
Reviewed 1 week ago via mobile

We had a lovely 5 day stay in this grand old property situated right on the beach front in Waikiki. Nothing was too much trouble for the staff and our rooms were lovely in the Banyan wing with balconies overlooking the beautiful Banyan tree courtyard There is a lovey feel to this hotel... Even though it's busy you still can...

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Thank X7325MDrichardb
Reviewed 1 week ago

we stayed here for 11 days after being throughout the states for 3 weeks and this was hands down the best, such beautiful surroundings, great staff and location is best in hawaii, the beach is on the front doorstep and the main street is right there also, perfect for families, couples or solo

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1Thank AvantiQT
Burnaby, Canada
Reviewed 1 week ago

Wonderful refreshing oasis right in the middle of everything, but beautiful Hawaiian music floating under the Banyon Tree and seems so peaceful after the craziness of the street it situated on. The rooms are just fine, luxury beds, and the Westin people look after the big things but don't forget the little things. Our housekeeper Cynthia Chavez was excellent. She...

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Thank bobsharon1967
Sydney, Australia
Reviewed 2 weeks ago

for the money you pay at Moana surfrider the bar is disappointing ... firstly drinks served in plastic cups , and sure there might be a law requiring this .. my first drink was a beer , which was off ( sour ) .. it can happen and it was replaced .. my wife's drink was a gin and tonic...

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Thank Bondipete
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Bondipete, Mahalo for staying with us and for taking the time to share your experience. Please let me begin by stating that I am deeply sorry for the situation that was provide for you at the Beach Bar. I am thankful that you reached out to us, and hope you’ll provide us the opportunity to host you the next...

Sydney, Australia
Reviewed 2 weeks ago

This place has the best views looking right on to the beach where all the action is. The rooms were clean, comfortable and spatious. The resort is right in the middle of town near all the shops, resturants, bars and of course the beach. The staff are extremly helpful and great with the kids. Wish I could have stayed for...

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Thank Karina G
Reviewed 2 weeks ago via mobile

We stayed in the old part of the hotel which we loved had a great side view of Waikiki beach from our window which was a bonus upgrade so we were very happy. Rooms are pretty small with no balconys but well maintained for a hotel that is over a 100 years old. Was very busy and a little noisey...

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Thank Trent P
Vancouver, Canada
Reviewed 2 weeks ago via mobile

My husband is a Gold SPG member and thus entitled to be upgraded to enhancer rooms available check in.When checking in to this hotel I was told that she was putting us into a king over the courtyard making it sound like an upgrade but warned us of the size. We were given a room the size of a broom...

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1Thank Amanda C
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Amanda C, Thank you for staying with us, and for sharing your candid feedback. We would also like to thank you for your loyalty and congratulate you on your recent marriage! I am sorry to hear that we were not able to accommodate your room requests. Although our rooms inventory may not have been able to accommodate a particular...

Mason City, Iowa
Reviewed 2 weeks ago

First off, the location was fantastic, the staff were very accommodating, and we had a great week here. However, the resort fee put a damper on our stay. I'm a Platinum elite member, so WiFi and water are provided wherever I stay. These were the only two things of the resort fee we used, but we got charged the full...

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1Thank jdmckay
San Carlos, California
Reviewed 2 weeks ago

To be fair, it should be 3.5 stars. I really liked the old colonial style of the hotel; it feels a bit like stepping back to a gentle(r) time. The Beach Club, available for an additional fee, IS a good deal, as it includes parking (self parking only), FREE happy hour with (good) snacks, beer and wine each night, continental...

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Thank Chicca B
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Chicca B, Thank you very much for staying at the Moana Surfrider, a Westin Resort & Spa. Thank you also for your candid feedback regarding your overall experience, as well as the opportunities within our property. As you mentioned, our parking structure is located across the street on the mountain side of Kalakaua Avenue. We apologize for any inconveniences...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $422 - $700 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Hotel Style:
#9 Top resorts Hotel in Honolulu
#10 Spa Hotel in Honolulu
#12 Luxury Hotel in Honolulu
#14 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room in the Banyan wing was much more spacious than our initial room in the Diamond wing.”
 of 5 bubbles E1432KJemmam, 20 Feb 2017 | Read review
“Our room was small, and there are not many plugs in it.”
 of 5 bubbles ruthm572, 13 Feb 2017 | Read review
“Try to get a view of the ocean as it's right there”
 of 5 bubbles bobsharon1967, 9 Feb 2017 | Read review
“Tower Rooms are great!”
 of 5 bubbles jdmckay, 6 Feb 2017 | Read review
“I like to face the ocean”
 of 5 bubbles 425teriv, 4 Feb 2017 | Read review
5 of 5