Had to arrange remotely for a family member to check in and stay at the airport hotel. Suzy from the front desk has been very attentive and helpful to get my family member settled in, and she went above and beyond to check on her to make sure everything was ok and update me. Couldn’t be happier with the service!
We had a great time, the location was central to so many sites. Easy drive to North Beach, Waikiki Beach and very close to Pearl Harbor. Thank you Josie for the excellent service cleaning our room. We appreciate your service and professionalism. Easy to walk to food places to take out.
The hotel is nice and clean, even during the COVID19. I like the handicap room, which is close to the ice machine, laundry, and vending machine. Before the covid19 hit, the hotel was well maintain, my room was always clean. Staff are friendly. I especially want to shout out to ROFEL for all her fantastic friendliness and always keeping my room clean even during the current pandemic COVID19. She have a passion for her work, she remember my schedule, which she use to keep my room clean with all the right social distancing applied. Many Many thanks for your kindness. You are ESSENTIAL!
The hotel was great. Clean room and is dated a little bit very clean. Bed was comfortable and had a microwave and freezer if you were staying longer. We stayed for only one night before a flight home. The free bus transfer took us at 5 am to the airport and he was lovely. We had a good experience.
Great place to stay! The hotel is in a safe area, within 5-10 minutes from JBPHH, NEX, and the airport. The hotel staff were so friendly and helpful as well as the maid staff! HUGE shoutout to the maid staff and especially Ms. Nieda for her warm welcome, service and assistance. She truly embodies the “E komo mai” and Aloha spirit. Thank you very much for making our families stay memorable!
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