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Hilton Hawaiian Village Waikiki Beach Resort

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2005 Kalia Road, Honolulu, Oahu, HI 96815
Lowest prices for your stay
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Hilton
USD 458
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Free cancellation until 11/09/22
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Expedia.com
USD 458
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Free cancellation until 10/09/22
Destinia.com
USD 399
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Free cancellation until 10/09/22
Hotels.com
Booking.comUSD 458
Priceline
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (13110)
Room & Suite (2308)
Dining (287)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
Updated 10/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Hawaiian Village Waikiki Beach Resort
Updated 10/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 93 in Honolulu
Location
Cleanliness
Service
Value
Hilton Hawaiian Village is Waikiki's only true resort destination located on the widest stretch of beach in Waikiki. Do as much or as little as you like on Duke Kahanamoku Beach & Lagoon, the world-famous stretch of pristine white sands and azure waters fronting the Hilton Hawaiian Village Waikiki Beach Resort. Unwind beside five sparkling pools, which include a 10,000-square-foot Super Pool and the multi-layered Paradise Pool, featuring dramatic waterfalls and one of the only water slides in Waikiki. In this inspiring setting, we provide our guests with a destination to find reflection, renewal and indulge in new experiences unique to Hawaii and Waikiki.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Waterslide
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
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Room types
Mountain view
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Japanese, Korean
Hotel links
Special Offer:4th Night Free Offer
19073Reviews817Q+A100Room tips
Traveller rating
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Popular mentions
d_c_palmer wrote a review 22 May
Oxford, United Kingdom25 contributions3 helpful votes
We stayed at the fabled Ali'i Tower for a week, as part of a conference package. To say it was a profound disappointment is something of an understatement, but first let me issue a warning to potential guests, as Hilton never make this clear themselves:- EVERY OCEAN VIEW ROOM HAS A CONNECTING DOOR This might not bother you, but since the hotel is clearly marketed at couples - and not families - and aspires to be seen as a premium, private boutique hotel, I think it's important to clear this up, otherwise you're in for a nasty surprise, as we were. Well, it isn't a boutique hotel at all. It's just a rather shabby, concrete accommodation block, part of the Disneyland-style "Hilton Hawaiian Village". Yes, it does have its own check-in desk - so you can avoid queuing for an hour to check in - but be in mind that the check-in desk is unmanned for much of the time, so if you arrive early or late you’ll still have to use the central arrivals desk. We booked the premium “Ocean View” room option and requested a quiet room, high up, without a connecting door. (Connecting doors are one of my big gripes: I hate hearing what’s going on in the next-door room.) It never occurred to me that pretty much every room in this tower (and ALL Ocean-View rooms) would have a connecting door! By way of background, I *had* tried contacting the hotel - on three separate occasions - before our arrival, just to clarify that our requests were understood. The first two times I was - after ages on hold - told to call back later; the third time, I finally got to speak to someone who, whilst being a bit vague, said that they had our requests. She didn’t say that, no, there weren’t actually any rooms meeting our criteria. If she had done so, we could have tried another tower (I’m told the Rainbow Tower might have *some* Ocean View rooms without connecting doors…)… Anyway, we turn up after a long flight, fighting our way past the massive crowds at the central reception, only to be told that we can’t have our pre-paid Ocean View Room because they all have connecting doors! What?! It’s true. They proudly tell us that we’ve been assigned an “Ocean Front” room - which turns out to be a lower-grade, side room - right next to the elevator shaft. The room turns out to be dark, drab and profoundly depressing. It looks straight over the pool with the vaguest glimmer of ocean in the distance, and is dominated by a vast area of grey concrete wall. Horrendous! Added to which, every few seconds there’s the rumble of the elevator. I go back down to reception, get a different check-in agent this time, but the hotel is fully booked, so the best he can do is to move us to a “resort view” room, looking out onto the central courtyard, so we can watch the hoardes waiting to check in to the other towers. At least it’s on a higher floor, and if we go out onto the balcony and lean over the rail, we can just about see the ocean through the other towers. (Later, I did try the central desk to see if we could be moved to the Rainbow Tower, but again, the resort was fully booked, and there just wasn’t anything available.) Kudos to the check-in agent and the *excellent* concierge, who went out of their way to help us. But the fact was that we didn’t get our pre-paid ocean view, and if the hotel had been clearer in their marketing and their communications with us, we would never have been left in this state. (Note: the hotel website includes extensive room plans, including virtual reality views and many photos; none of these show connecting doors in the Ali’i Tower!) Looking at other reviews, there are clearly some people who value the Ali’i Tower - but it does have an aura of faded grandeur and it may be that it was better in the past. For us, the room layout was the killer, together with the depressing decor and lack of communication. We also hated the crowds everywhere, the “Disneyland” vibes, and endless queues at breakfast, and the sense of paying a premium for a mass-market product. We won’t return here, and will probably choose somewhere like the Halekulani, the Royal Hawaiian, or even the Prince Waikiki in future. On the plus side, the individual staff members we encountered all tried really hard to help, but ultimately were thwarted by the system. In summary:- • The Ali’i Tower does not live up to its marketing hype as an exclusive, premium option for couples. • The Ali’i Tower is an expensive option that seems tired and dated compared to other hotels. • Beware those connecting doors on Ocean View rooms (in fact, virtually all rooms have connecting doors) I hope this information helps others in a similar situation to ourselves.
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Date of stay: May 2022
Rooms
Location
Service
Trip type: Travelled
Room Tip: Warning: most rooms (and ALL Ocean View rooms) have connecting doors!
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2 Helpful votes
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Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded today
Aloha, It is upsetting to hear about your experience, and we sincerely apologize that our accommodations were not as you expected. While we do our best to accommodate room requests, this is based upon availability at the time of check-in. However, we will always try to move you to a comparable room that will still meet your needs. We truly regret that our attempt to do so was still not sufficient. Your feedback is much appreciated and will help us improve the guest experience moving forward. Sincerely, Guest Services Manager
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Harris G wrote a review Sept 2021
Queens Village, New York592 contributions294 helpful votes
+1
Hotel's Favourite
We stayed one night in the rainbow tower full ocean view and 6 nights in the grand Waikikian. The rainbow tower had an amazing view and it was just breath taking. We then moved to a time share room on the 27th floor with partial ocean view. The view was more city view but the room itself was high , spacious and well kept. The appliances in the 2 bedroom suite was modern and having a kitchen was very beneficial for us having breakfast before we leave for the day. The staff at the village was very courteous and friendly and we never had a problem. The lagoon was perfect for the kids and for novice scuba divers who are afraid of sharks in the real ocean (Like me) the lagoon gets crowed during the day so we usually go early. The beach was a little rough with a lot of rocks It was pretty good though. There are 5 pools an the property with some being adults only but we basically used the one near the gran Waikikian (3 levels with slides ) and the super pool. There are many restaurants nearby and prices are higher at the resort as expected but for the convenience and service it was worth it. We went to tropics twice and tried a few of the other cheaper take away places in the village. We mainly ate at Ala Moana mall food court and bought groceries at the foodland there
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Date of stay: August 2021Trip type: Travelled
Room Tip: You can view the luau if you stand by the grand Waikikian roadway ($169/ adult if you go in )
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8 Helpful votes
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Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 9 Sept 2021
Aloha Harris, It's an honor to have earned your outstanding rating of Hilton Hawaiian Village! Our team was delighted to extend courteous hospitality to you. We're also proud that our spectacular views, spacious, well-appointed accommodations, and fantastic amenities made your stay enjoyable. Many thanks for your kind compliments and we hope to see you again soon! Sincerely, Guest Services Manager
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BackPacker508711 wrote a review 19 May
1 contribution
Horrible Staff attitude : Upon checking the front desk offered an upgrade to a Two Bed room instead of King Bed because the King Bed room will not be ready until 6 PM when the checkin was at 4. They even suggested it was better to sleep in two separate beds even though we strictly said it was our Honeymoon because it was “ a better room”. That was an awful sentiment to start out stay at Waikiki. We even said, it’s our honeymoon what could the hotel do for us that’s special? They responded : “ A congratulations “. Very cold treatment. Wouldn’t recommend for honeymooners
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Date of stay: May 2022Trip type: Travelled
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Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 4 days ago
Aloha, We appreciate you taking the time to leave us your feedback on your recent stay. Please accept our apologies for any perceived rudeness from our team members during your stay, as this is never our intention. We'll be sure to discuss all of your comments internally as we continue to make changes for the future. We know that we can do better, and we hope you'll join us again later down the road. Sincerely, Guest Services Manager
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Haz Mat 72 wrote a review 18 May
California19 contributions25 helpful votes
This is a good location for families and kids. Easy to get to, close to beach and other activities. Our room is very nice. Clean, A/C runs good. Plenty of food choices within the resort. Numerous other dining sites within easy walking access. Great location to serve as a “base camp” while you tour other island destinations. Overall, very good value that won’t break the bank. Enjoy! Aloha!
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Date of stay: May 2022Trip type: Travelled
Room Tip: Book through a travel site. Many people I spoke with did that and scored some really great deals.
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Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 5 days ago
Aloha, We're absolutely thrilled to hear that you enjoyed your time with us at Hilton Hawaiian Village and that everything from our amazing location to our clean accommodations impressed you. It would be a pleasure to host you again, so please, hurry back. Sincerely, Guest Services Manager
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Bob A wrote a review 17 May
Cincinnati, Ohio34 contributions34 helpful votes
We have stayed at this property on many occasions and absolutely love it. It never disappoints us in any way. I have read some of the recent reviews on Trip Advisor that were not 4 or 5 stars and I am here to tell you that we can’t imagine anyone being disappointed, especially with the staff, location, amenities etc. A huge shout out and thank you to our friends at the front desk, Dean, Gary, Alyssa, Kevin, Amelia and Jun, and our housekeeping specialists extraordinaire, the wonderful Elsa and Jocelyn, Kacey at the Hau Tree and all of our friends at Tropics. How in the world can a stay at HHV be anything but spectacular with people like this. And, of course, a special thank you to David Means. Here is how we see it: Service - 5 stars Friendliness / Aloha spirit - 5 stars Amenities - 5 stars Accommodations - 5 stars Location - 5 stars Overall - 5 stars We can’t wait to return to HHV and do it all over again!
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Date of stay: April 2022
Location
Service
Sleep Quality
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Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 6 days ago
Aloha Bob, Thank you for the outstanding review of your recent stay at Hilton Hawaiian Village. We love to hear from returning guests and that they've had another amazing visit with us. It's great to know you continue to enjoy our beautiful property, exceptional amenities, and excellent service! The fact that you can mention so many of our wonderful team by name lets us know we are doing our job of ensuring our patrons have the most fantastic experience while in lovely Hawaii. It will be our pleasure to host you again on the widest stretch of beach in Waikiki. Familiar faces are a welcome sight, so come back soon! Sincerely, Guest Services Manager
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PRICE RANGE
USD 293 - USD 530 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hawaiian village waikiki beach hotel honolulu, hilton hotel honolulu, hilton honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
2900
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Frequently Asked Questions about Hilton Hawaiian Village Waikiki Beach Resort
Which popular attractions are close to Hilton Hawaiian Village Waikiki Beach Resort?
Nearby attractions include Honolulu Cookie Company (0.1 km), Friday Night Fireworks at Hilton Hawaiian Village Waikiki Beach Resort (0.1 km), and Hale Koa Luau (0.3 km).
What are some of the property amenities at Hilton Hawaiian Village Waikiki Beach Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Hawaiian Village Waikiki Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Hawaiian Village Waikiki Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Hawaiian Village Waikiki Beach Resort?
Conveniently located restaurants include Tropical Tribe, Lappert's Ice Cream, and goofy cafe & dine.
Are there opportunities to exercise at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Hawaiian Village Waikiki Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Hawaiian Village Waikiki Beach Resort?
The staff speaks multiple languages, including English, Japanese, and Korean.
Are there any historical sites close to Hilton Hawaiian Village Waikiki Beach Resort?
Many travellers enjoy visiting Experience Nutridge (4.1 km), Iolani Palace (3.5 km), and Shangri La (5.2 km).