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Ala Moana Hotel

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#56 of 84 Hotels in Honolulu
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Ala Moana Hotel
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1,947 Reviews from our TripAdvisor Community

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Showing 1,453: English reviews
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

The hotel is perfect for anyone who loves to shop. Just a quick walk next door and you're in the world's biggest open air shopping centre! Many fabulous bargains at a variety of retailers such as Macy's, Forever 21, miu miu, Prada, MAC, etc.

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Helpful?
Thank Candid_Critic
Los Angeles
Reviewed 2 days ago NEW

Stayed 12/2-12/5 Plusses: Price (cheaper than other surrounding hotels) Location (across the street from a no-frills beach and park) Connected to the Ala Moana mall In the hotel there is a Starbucks, an AWESOME mini mart with groceries, fun snacks, and lots of gifts. Minuses: Bed was not comfortable. Bedding was flimsy - I wanted a thicker blanket. Staff was...

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Helpful?
Thank Kathryn L
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for staying with us and we appreciate the valuable feedback which we will share with the staff. We are looking to make improvements to our bedding shortly. Shopping, sun, fun and a convenient place to serve a base for exploring the wonders and delights of our beautiful Island yet near enough to enjoy the excitement of Waikiki and our...

Kailua-Kona, Hawaii
Reviewed 3 days ago NEW

Everything worked except 1). The shower curtain had a section that was torn and gaping. 2). Our room was not cleaned after the 3:30pm when the privacy tag was removed. The room rate was $260 per night.

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Helpful?
Thank sdavid614
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for staying with us and we apologize for the lapse which we will discuss at our Housekeeping meeting this morning. We appreciate the feedback because it is through your caring concern that we improve and live up to the standards all our valued guests deserve. Warmest Aloha and Ā hui hou kākou (Until we meet again) Mele Kalikimaka and...

Reviewed 1 week ago

Ala Moana Hotel was where we stayed for our trip to Honolulu, and it was located just right for the activities we were planning. It is very close to Waikiki Beach and the all the best shopping in the area, including the HUGE Ala Moana Shopping Centre right next door. It also worked well as our base for when we...

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Helpful?
Thank Jeremy N
AMHGM, Manager at Ala Moana Hotel, responded to this review

Many visitors find the Ala Moana Hotel to be the perfect base to enjoy all the attractions our Beautiful Island has to offer (yes, and very convenient to world-class shopping!). We are so pleased you enjoyed; please hurry back soon so that we may host you again. Mahalo nui loa (Thank you very much) Warmest Aloha and Ā hui hou...

Honolulu, Hawaii
Reviewed 1 week ago

Ala Moana Hotel is locate in very ideal for people who likes shopping and beach. Hotel is located right at Ala Moana Shopping Center which just added EWA side includes (Bloomingdales,Norstrum, Shirokiya Japanese style foodcourts) and much more. Also Ala Moana shopping center is convenient to public transportations and Tour Company (JTB, HIS, JAL) transportations. Plus hotel is located right...

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Helpful?
Thank tkim0722
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the kind words and we look forward to hosting you again very soon. We are grateful for the support of our Kama'aina guests. Many locals find the Ala Moana Hotel to be the perfect base to enjoy a staycation ( and maybe get a bit of shopping in too!) and yet near enough to enjoy the excitement of...

Reviewed 1 week ago via mobile

Nice Sauna, rooms are recently remodeled and modern, clean yet small like all of Oahu hotel rooms. Conference rooms for business were way too cold all weekend (3 days) and made acupuncture continuing education seminars very challenging. We wore sweaters and parkas to get through the conference every day. Requested w management several times to make it warmer to no...

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Helpful?
Thank Christinelac
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the feedback and we apologize for the frigid temperatures (at least you can tell prople you wore a parka in Hawaii!). Seriously, we appreciate the feedback and will seek to address the issue. Please hurry back soon when your travels take you back to our beautiful Island. Warmest Aloha and Ā hui hou kākou (Until we meet again)

Honolulu, Hawaii
Reviewed 1 week ago

This hotel has been on my must-try list for a while now and after a 3-night stay, here’s my report! Check-in at 11am (or thereabouts) was with Lianne who promptly assigned us to our Waikiki Tower Mountain View Room. No line at check-in. Jason at Bell Services had our luggage delivered to our room shortly after. Pros • Early check-in...

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2Thank happy2bealive
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the kind words from a sophisticated traveler, we are grateful to have had the opportunity to host you and we hope you return soon. Our location is an ideal base from which to explore all the wonders our Island has to offer yet near to the excitement offered in Waikiki. Mahalo nui loa (Thank you very much) Warmest...

Cambridge, Canada
Reviewed 1 week ago

Ala Mona hotels a mid range cost hotel. very clean i very courteous employees who are always willing to help if needed. one can access any kind od trips, transportation right there at the front desk, with pick up. one can also rent bicycles in the street around the corner

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Helpful?
Thank 917dany
AMHGM, Manager at Ala Moana Hotel, responded to this review

We couldn't have said it better ourselves! Please hurry back so that we may have the pleasure of again serving you. Mahalo nui loa (Thank you very much) Warmest Aloha and Ā hui hou kākou (Until we meet again)

Las Vegas, Nevada
Reviewed 2 weeks ago

Right next to Ala Moana shopping Mall , great shopping location, walking distance to local supermarket. There are many great restaurants and shops located inside the shopping center. It around 15 to 20 minutes to airport and 5 to 10 minutes to Waikiki.

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Helpful?
Thank Tony C
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the kind words and we look forward to hosting you soon. Shopping, sun, fun and a convenient place to serve a base for exploring the wonders and delights of our beautiful Island - hurry back soon Mahalo nui loa (Thank you very much) Warmest Aloha and Ā hui hou kākou (Until we meet again)

Sacramento, California
Reviewed 2 weeks ago via mobile

This hotel was recently (I'm told) updated, and it's nice. Great for business travel. Rooms a bit on the small side, but you shouldn't be in there much! The restaurant on the 36th door is great but expensive outside of "happy hour". The bar menu is a good substitute outside of happy hour. The Ala Moana shopping center is right...

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Helpful?
Thank ptrisler
AMHGM, Manager at Ala Moana Hotel, responded to this review

Next time we go for the headline "Great Hotel by Fantastic Shopping". We are so pleased you enjoyed; please hurry back soon so that we may host you again. Mahalo nui loa (Thank you very much) Warmest Aloha and Ā hui hou kākou (Until we meet again)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814-4730
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $231 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ala Moana Hotel 3*
Number of rooms: 1169
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Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Hawaii/Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Ala Moana Hotel staff and other travellers.
34 questions
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Los Angeles, California
5 months ago
Victoria, Canada
San Rafael, California
3 months ago
Coloado Springs, United States
5 months ago
Windsor, California

See all questions (34)

Questions? Get answers from Ala Moana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I heard the tower is nicer. But my room was updated. I had a partial harbor view in 538.”
 of 5 bubbles 142kathrynl, 6 Dec 2016 | Read review
“Make sure your room is true "Ocean View", not "Oh, THERE'S the Ocean View"”
 of 5 bubbles 374jeremyn, 1 Dec 2016 | Read review
“Easy access to shopping and dinning”
 of 5 bubbles tkim0722, 28 Nov 2016 | Read review
“Book Waikiki Tower rooms!”
  • Uninspiring view from Waikiki Tower 1932
  • Uninspiring view from Waikiki Tower 1932
 of 5 bubbles happy2bealive, 25 Nov 2016 | Read review
“The second level has a bridge connecting to the shopping center”
 of 5 bubbles N6881RStonyc, 24 Nov 2016 | Read review
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