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The New Otani Kaimana Beach Hotel

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#26 of 84 Hotels in Honolulu
Certificate of Excellence
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869 Reviews from our TripAdvisor Community

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Showing 702: English reviews
Carmel, California
Reviewed 24 January 2013

Tnis is a small boutique hotel very near Diamond Head away from Waikiki, but close enough if you want to stroll over. They have a small bar for light bites. Theynalsomhave the very renowned resturant....Hau Tree. Excellent for breakfast, lunch and dinner. It sits practically on the sand. A Robert Louis Stevenson hangout. They even have a suite named after...

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3Thank kittyrascal
Lahaina, Hawaii, United States
Reviewed 20 January 2013

We just stayed at this hotel for one night while on business. When doing my research on the hotel, I was impressed with how beautiful they were and anticipated a beautiful room when we arrived. To our disbelief, the room we were given looked more like a cheap motel room still decorated in 70's decor. When I called the front...

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11Thank Pacific Builder... M
KaimanaHotel, Director of Sales at The New Otani Kaimana Beach Hotel, responded to this review

Thank you for selecting The New Otani Kaimana Beach Hotel and for your comments made on Trip Advisor. We strive to provide our guests with the best possible product and when you feel that we had failed to meet your expectations, it’s important for us to know. The room you stayed in was the "Moderate" room which is our most...

Long Island, New York
Reviewed 19 January 2013

Beachfront property on the quiet, non-commercial end of Waikiki. Stayed on the 7th floor facing diamond crater great room with a sitting area, frig and large balcony with seating. Our rate included breakfast which never disappointed and was served in a lovely open air restaurant setting looking out to the ocean. The mai-tais and banana daiquiris in the lounge were...

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5Thank withak66
whittier, ca
Reviewed 13 January 2013

It's like you are a world away from the hustle and bustle of Wakiki. Quite boutique hotel fronting the best section of beach in Wakiki. The beach isn't crowed even on the weekend, and there is a calm cove to swim. Oh and the views are to die for, especially at night. As a boutique, it lacks some of the...

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2Thank edward v
KaimanaHotel, Director of Sales at The New Otani Kaimana Beach Hotel, responded to this review

Thank you very much for selecting the Hau Tree Lanai Restaurant. We like to hear all comments from our valued guests as we greatly appreciate your patronage. Mahalo from the staff and management at The New Otani Kaimana Beach Hotel.

Puyallup, WA
Reviewed 3 January 2013 via mobile

Great hotel right across from Diamond Head. Be a part of Waikiki without the crowds and hassles. Great beach. Amazing beach front restaurant. And you must try one (or more) Mai Tai's. They ARE the worlds best!! Very efficient staff with wonderful Hawaiian hospitality. Try to upgrade to an ocean front room. You won't be disappointed. Can't wait for my...

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2Thank David_from_Puyallup
KaimanaHotel, Director of Sales at The New Otani Kaimana Beach Hotel, responded to this review

Thank you for selecting The New Otani Kaimana Beach Hotel on your recent trip to Hawaii, and for your comments made on Trip Advisor. Mahalo from staff and management.

Tucson, Arizona
Reviewed 17 December 2012

This is my favorite place to stay in Honolulu. I wrote a positive review of the hotel after our stay last February but mentioned that it needed some renovations. When I made reservations for our December visit I requested the same room (ocean front on the 8th floor with great ocean and Waikiki outlooks, wrap around lanai that even gives...

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7Thank rivertraveler1003
KaimanaHotel, Director of Sales at The New Otani Kaimana Beach Hotel, responded to this review

We really appreciate your efforts in taking the time to write a reponse on Trip Advisor. Thank you for selecting The New Otani Kaimana Beach Hotel on your recent trip. Mahalo, from the staff and management.

Honolulu
Reviewed 16 December 2012

Upgraded to a oceanview balcony for $100 extra a night. As most reviews say this is a wonderful view property and right on the beach. Really this is only one of many things to consider when traveling, for us at least. For almost $500 a night you think you could get a printout of a boarding pass for a tour...

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9Thank Jack C
KaimanaHotel, Director of Sales at The New Otani Kaimana Beach Hotel, responded to this review

Thank you for your recent stay and your helpful comments made on Trip Advisor. Each and every comment is reviewed and scrutinized by our management. We strive to provide our guests with the best possible service, and when you feel that we had failed to meet your expectations, it’s important for us to know. We regret any inconvenience or frustration...

Salem, Oregon
Reviewed 16 December 2012

I wrote a very favorable review of this hotel a couple of years ago. In my opinion, it is still a lovely three-star lodging in a five-star location. Those panoramic views from the balcony are not to be missed. The beach is still quiet and peaceful. The park is serene, and I never mind the shaded walk to Waikiki. But...

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6Thank jeannemac
Reviewed 15 December 2012

First it is FAR from waikiki, have to walk 20 min to catch a bus, trolly or shuttle bus. Second the service is extremely disappointing. Amenities in the room is not complete, i have to ask for a 'do not disturb' sign! Third the hotel is old and need refurbish seriously! The cupboards are at least 20yrs old. The bathroom...

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4Thank fattotoro
Overland Park
Reviewed 13 December 2012

Hotel has great little beach side restaurant with the rudest staff I have seen in Hawaii. Tried to have lunch there today and I have taken people there for the last 35 years ........but today the hostess was not only rude but insulting, The front desk manager was no help and when I asked to speak to the general manger...

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3Thank Diane B

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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Take advantage of its paradisiacal setting, The New Otani Kaimana Beach Hotel is a refreshing escape from the crowds of Waikiki. This boutique hotel sits right on one of Honolulu’s best white-sand beach, cradled next to the slopes of Diamond Head Crater, and located directly across from the 108 acre Kapiolani Park, perfect for those seeking a recreational or romantic. ... more   less 

Additional Information about The New Otani Kaimana Beach Hotel

Address: 2863 Kalakaua Ave., Honolulu, Oahu, HI 96815
Region: United States > Hawaii > Oahu > Honolulu > Diamond Head - Kapahulu - St. Louis
Price Range: $274 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The New Otani Kaimana Beach Hotel 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
New Otani Kaimana Beach Hotel
New Otani Kaimana Beach Honolulu
Kaimana Beach Hotel
New Otani Hawaii
The New Otani Kaimana Beach Hotel Hawaii/Honolulu
Hotel Style:
#10 Spa Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#19 Business Hotel in Honolulu
#30 Family Hotel in Honolulu
#34 Romantic Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The New Otani Kaimana Beach Hotel staff and other travellers.
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Questions? Get answers from The New Otani Kaimana Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on the 5th floor or above on Waikiki side for better views”
 of 5 bubbles Rocknrollheart, 2 Dec 2016 | Read review
“best view on Waikiki side is 5th floor or above”
 of 5 bubbles hurricanelara2, 1 Dec 2016 | Read review
“mid priced Ocean Superior we were in 418 a perfect room and the view was awesome we stayed from 29th Oct. to Nov. 5th..”
 of 5 bubbles 140carlk, 8 Nov 2016 | Read review
“Try a corner room on an upper floor facing Waikiki~”
 of 5 bubbles 925gerrih, 2 Nov 2016 | Read review
“Don't be afraid of the older wing; because it is very charming, and a real bargain.”
 of 5 bubbles dr_knippers, 21 Oct 2016 | Read review
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