We are the closest hotel to the Honolulu International Airport offering complimentary airport shuttle service, complimentary hot breakfast buffet, complimentary WiFi and NEVER a Resort Fee. All our guest rooms were renovated in 2017 and our pet friendly room's bathrooms were renovated in June 2019. All rooms include refrigerator, microwave, iron and ironing board.
We are also Pet Friendly and have very attractive TLA packages for our service members transitioning to Hawaii. Our on-site Military Liaison will make sure your transition goes smoothly.
We offer ADA rooms with roll-in showers and pool lifts.
WiFi didn't work in my room, although it did in other areas of the hotel. I notified the staff about this several times, but they never seemed terribly concerned about such. Otherwise, things were fine.
Stayed one night with my wife. Room was clean and the beds were comfortable. Staff were friendly and helpful. Complimentary breakfast was very good. Two minutes from the airport. Shuttle came in just a few minutes. Good value for the money. Will stay here again!
I cannot say enough about the staff at this Best Western! Laura, Sharon and Harold were FANTISTIC! As a woman traveling alone with a 1 year male Labrador, the staff went way beyond what would be expected! To be helpful, thoughtful and kind. From helping me get a Taxi from the quarantine area, to the hotel, to helping me get back out the next morning with my dog, to complete our journey. A very stressful time made much easier do to all of their willingness to help.
My Bondi building had 8 hrs of electrical generator repairs there no power, elevators, water, internet, etc. Spendt the day until 4 pm checkout target than be at home'trapped". BW D ONLY 1.2 MIKE'S AWAY.
It's a bit difficult to rate this via stars. The lobby is large and clean, the hotel check in and out is clear and quick, the staff nice. The breakfast buffet is limited, but it does have yogurt and cereal, oranges and apples, instant oatmeal, wrapped sweet muffin, juices, so not great, but better then some hotels. The hotel room we were in was comfortably large with two supportive beds, and clean, Except for the tub. I have noticed this before, the hotel is so concerned with the virus, that they clean the sinks and counters and desks with extra effort, but forget the normal cleaning things. We ended up cleaning the tub/shower ourselves, as we didn't notice until the morning we checked out. We notified the front staff on check out, and she was apologetic. She got us to the airport outside the every hour on the hour shuttle service, so while that dinged them, overall, I would stay here again.…