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Best Western The Plaza Hotel

1,472 reviews
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Traveller (162)
Room & Suite (129)
Pool & Beach (18)
Overview
  • Excellent25%
  • Very good36%
  • Average23%
  • Poor10%
  • Terrible6%
Travellers talk about
“front desk”(177 reviews)
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western The Plaza Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
29 Jan.30 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,472)Write a Review
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365
483
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87
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All reviewsclose to the airportfront deskthe shuttle driverfree shuttleroom attendantpearl harboron site restaurantcar rentalconvenient locationcorner roomhousekeeping staffmenabwliaisonhawaiihousekeeperwaikiki
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1 - 5 of 1,396 reviews
Reviewed 1 week ago

We had previously stayed 31 days at the Airport Best Western as part of a military move. We had an amazing experience, our room was fantastic and spacious. When moving again we decided to stay at the same hotel, difference being we had a pet...More

Review collected in partnership with Best Western
Thank Toby C
Response from Brent K, Manager at Best Western The Plaza HotelResponded 5 days ago

Aloha Toby C, Thank you for returning to Best Western The Plaza Hotel. We are concerned to hear about the inconveniences you experienced while here on this second stay. We understand the concern you had and sincerely apologize we did not communicate to you better...More

Hotel's Favourite
Reviewed 4 October 2017

We used this place for a 1 night stopover. They have a free shuttle bus service that runs every half hour, 24hrs a day or you can call from the free phones outside the arrival terminal to get there. It is about a 5-10 minute...More

3  Thank BaznTan
Response from Brent K, Manager at Best Western The Plaza HotelResponded 5 October 2017

Aloha BaznTran, Thank you for staying at Best Western The Plaza Hotel! We apologize for the delayed response to your review. We are pleased to hear we were able to meet your expectations on this short trip! As you mentioned, "The hotel was clean and...More

Reviewed 1 week ago

Location is good for a couple night stay. Must have a car. No place in the area to walk unless your destination is subway or mcdonalds. Good food at the restaurant for breakfast. Reasonable priced items in the on site store.More

Review collected in partnership with Best Western
Thank lynng337
Response from Brent K, Manager at Best Western The Plaza HotelResponded 1 week ago

Aloha lynng337, Thank you for staying at Best Western The Plaza Hotel! We are appreciative of your stay and for writing a review. We are pleased we were able to meet your expectations for your stay and the restaurant food. Thank you again for staying...More

Reviewed 1 week ago

The bathroom was not cleaned well. The toilet interior parts need repair. There was a hole in the shower area near the spout. We were there because the hotel i pet friendly and we need to get out dog away from the noise of the...More

Review collected in partnership with Best Western
Thank Bertram A
Response from Brent K, Manager at Best Western The Plaza HotelResponded 1 week ago

Aloha Bertram A, Thank you for staying at Best Western The Plaza Hotel although we wish we were able to provide you with a better experience. We understand your concern and are looking into your concerns. We understand your concern about the price during New...More

Reviewed 2 weeks ago

Hubby and I and teen son stayed here prior to an early morning International flight, arriving 6pm and departing 6am the following day, so weren't here for long. Our experience here was less than ideal. Firstly stood around at reception tired and hungry for close...More

Thank 2shopaholics
Response from Brent K, Manager at Best Western The Plaza HotelResponded 1 week ago

Aloha 2shopaholics, Thank you for staying at Best Western The Plaza Hotel although it seems we were not able to meet your expectations. We apologize for the delay in checking in, but that our staff was able to locate the reservation and get you checked...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
USD 153 - USD 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 153 - USD 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (162)
Room & Suite (129)
Pool & Beach (18)
Dining (11)
Hotel & Grounds (130)
Bathroom (13)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Nettie630
16 December 2017|
AnswerShow all 4 answers
Response from Brent K | Property representative |
Aloha Nettie630, Let me clarify for you. Yes, there is a parking charge at our hotel. It is $30 for overnight parking. However, if you are a local resident or military, it is $15. If you are on military orders, it would be... More
0
Votes
P8691VGpeterg
16 November 2017|
Answer
Response from Brent K | Property representative |
Hi P8691VGpeterg, Unfortunately our restaurant Plaza Cafe is not open that early, as we open at 6:30am. However we are next door to a McDonald's and they are open at that time. Mahalo, Brent Kitsu Assistant General Manager
0
Votes
KiwiRichard
19 March 2017|
AnswerShow all 2 answers
Response from Brent K | Property representative |
Aloha Richard, Thank you for your question. We do offer day rates, however they are not something you can book. You will need to arrive and come to the hotel and if available, we will extend a rate to you. Should you... More
0
Votes
Room Tips
"Ask for a room on opposite side of the highway...the hotel is exceptionally close to it."
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"You want a room that doesn't overlook the freeway"
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"Stay away from the highway side. You will get no rest."
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"Maybe a room away from the highway would be more quiet."
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