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Waikiki Resort Hotel

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#38 of 84 Hotels in Honolulu
Certificate of Excellence
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1 room 2 adults 0 children
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Waikiki Resort Hotel
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1,473 Reviews from our TripAdvisor Community

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Showing 1,303: English reviews
Orland, Maine
Reviewed 22 November 2015

Very nice hotel just a block away from Waikiki Beach. Very friendly and very helpful staff. Free.Wifi in lobby. Lots of restaurants within walking distance. Convenience store just off lobby. Beach towels available on request.

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Helpful?
1Thank Dennis F
Elizabeth G, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Dennis, Thank you for writing such a wonderful review of Waikiki Resort Hotel. We are so glad to hear that you enjoyed your stay and found our staff to be friendly and helpful, and our hotel conveniently located. We hope to see you again soon. Warm Regards, Liz

tucson az
Reviewed 19 November 2015

The Waikiki Resort is conveniently located one block from Waikiki Beach on the Diamond Head end. Pluses: Rooms were clean, beds were comfortable, the housekeeping staff was very gracious (especially our housekeeper Susan), there is a store located in the building, a pool, and a restaurant. It has a very elegant lobby. Cons: Doors close very loudly which can be...

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1Thank krlynn
Elizabeth G, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

krlynn, Thank you for writing a review of Waikiki Resort Hotel. We are glad to hear that you enjoyed your stay and the proximity to Waikiki Beach. We will share your feedback with Susan. We are lucky to have her on our team! Thank you again, Liz G.

Prospect Heights, Illinois
Reviewed 17 November 2015

I was good time my vacation just like my home .I like to thanks to your staffs working on front Lobby(tow men ) I can not remember his name ..........maybe one of them name George an other young men ? Room cleaning young lady she was excellent thanks every one.

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1Thank wonkib2015
Elizabeth G, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

wonkib2015, Thank you for taking the time to write a review of Waikiki Resort Hotel. We are so glad to hear that you enjoyed your stay at the hotel and would recommend it to your friends. We will share your fantastic feedback with our team. We hope to see you again soon, Liz G.

Brisbane Region, Australia
Reviewed 16 November 2015

Wonderful experience, I was please to be helped by suzie at check in who accommodated our early arrival. She was most generous and a pleasure to speak with. This enables us to be accommodated at 11 am instead of the usual chk in time of 3. This was such a relief as we were extremely tired from the flight. Thanks...

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3Thank andrealX5369BU
Elizabeth G, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

andrealX5369BU, Thank you for taking the time to write a review of Waikiki Resort Hotel. We are happy to hear that you had a wonderful stay, and that we were able to accommodate an early check-in after your long flight. Until next time, Liz G.

Yamato, Japan
Reviewed 11 November 2015

It was great time my vacation I had. I wishing I can come back soon... We had 2 cars in this time, then parking was little bit expensive. I wish you guys have discount system second of car park. Restaurant was close early...

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1Thank kalaakeaokeaolani
HtlManager, General Manager at Waikiki Resort Hotel, responded to this review

Thank you for your comment on parking which we will be looking into. We hope the rest of your Waikiki experience was most pleasant and enjoyable. Mahalo, Glenn P. Vergara General Manager

Canberra, Australia
Reviewed 10 November 2015

Our stay at waikiki resort was nice.It was close to everything.The rooms were nice and the beds very comfortable.The breakfast was good and I think her name was Erna who worked in the breakfast area was friendly and knew you immediately.She knew when you wanted your coffee and I mean there was quite a few patrons.

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1Thank johnavaughan
Elizabeth G, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha Johnavaughan, Thank you for writing a review of Waikiki Resort Hotel. We are glad you had a nice stay - all the way from Australia! We will share your feedback with Erna. Nothing better than having a full cup of coffee before exploring the area. Until next time, Liz G.

Gold Coast, Australia
Reviewed 7 November 2015

By paying extra I expected something special.It took us a while to register with no welcoming smiles just given a key without any directions on where to go.On seeing our room we immediately were disappointed & asked to see the Manager(Duke).He admitted the hotel was run down & refunded our resort fee.We thanked him but said room was not worth...

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2Thank Kazimierz1
HtlManager, General Manager at Waikiki Resort Hotel, responded to this review

We're sorry your experience with us failed to meet your expectations and that of ours. We'd love to have you back in hopes that we may change your mind about our product and services. If I can be of personal assistance if you do return to Waikiki, please don't hesitate to email me at gvergara@waikikiresort.com. Mahalo, Glenn P. Vergara General...

California
Reviewed 7 November 2015

We recently spent two nights at the Waikiki Resort. It's a block from Waikiki beach, and convenient to shopping and restaurants. The rooms are clean and average, the bathroom smelled mildewed. We didn't have a view, but other rooms may have them. There's an air-conditioned room off the lobby where you can print boarding passes for free, but otherwise there's...

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Helpful?
Thank Suz O
HtlManager, General Manager at Waikiki Resort Hotel, responded to this review

We're disappointed that your stay with us fell below your expectations. We do appreciate your comments which we will be using to improve our product and services. We certainly hope that the rest of your Waikiki experience was most pleasant and enjoyable. Mahalo, Glenn P. Vergara General Manager

Honolulu, Hawaii
Reviewed 4 November 2015

Penthouse was very relaxing, staff was very friendly. I would recommend this hotel to my family and friends I ask for up grade and I recieved it thank you for allowing me to enjoy my stay could I please be informed when rooms go on special

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Thank cd530
Elizabeth G, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

cd530, Thank you for writing a review of our hotel! We are glad that you enjoyed the penthouse and found our staff to be friendly. You can keep up to date with specials by joining the email list located on our website (we are not allowed to put the link in the review). Warm Regards, Liz G.

Reviewed 3 November 2015 via mobile

I am Gold with Both Marriott & Starwood however, The wonderful front desk staff here at Waikiki Resort far exceeds Both of the above mentioned properties. Scott is extraordinary! Very Helpful, informative and knowledgeable. His fellow staff member Nelson was also very kind! For a last minute reservation, both my husband and I are very happy with this hotel. Very...

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Helpful?
Thank Debbie S
Elizabeth G, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Debbie, Wow! Thank you for choosing Waikiki Resort Hotel despite your membership with large hotel chains. We are so glad that you enjoyed your stay - and that you found Scott to be extraordinary. We are excited to share your review with him. Until next time, Liz G.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Reputable for its outstanding value and convenience in location, this 275 room hotel is ideally located just steps from famous Waikiki Beach and nearby dining and shopping. This full-service hotel features comfortable guestrooms, meeting rooms, event facilities, two restaurants, a bar lounge, and a swimming pool. Each guest room features air conditioning, 32" flat panel TV, compact refrigerator, coffee-maker, internet access, iron and board, voice mail, and safe. The lobby features complimentary wi-fi access, a business center, and an Expedia concierge desk. ... more   less 

Additional Information about Waikiki Resort Hotel

Address: 2460 Koa Avenue, Honolulu, Oahu, HI 96815-3243 (Formerly Waikiki Resort)
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $237 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waikiki Resort Hotel 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Waikiki Hotel Honolulu
Waikiki Resort Hotel Hawaii/Honolulu
Hotel Style:
#14 Spa Hotel in Honolulu
#23 On the Beach Hotel in Honolulu
#29 Business Hotel in Honolulu
#33 Romantic Hotel in Honolulu
#36 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Waikiki Resort Hotel staff and other travellers.
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Questions? Get answers from Waikiki Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors offer more visibility. There are a lot of high rise buildings so the ocean is not always visible.”
 of 5 bubbles GailO657, 1 Feb 2017 | Read review
“If you plan Oahu, I would recommend you to stay at this hotel”
 of 5 bubbles AchmadDjauhari, 24 Jan 2017 | Read review
“The higher the floor the better the view.”
 of 5 bubbles Cheffin4Christ, 11 Jan 2017 | Read review
“Choose a room around the corner at the Hilton property”
 of 5 bubbles HARLEYFLTR, 1 Jan 2017 | Read review
“West facing rooms have somewhat of a view but they get the early morning street noise.”
 of 5 bubbles DriverBruce, 27 Dec 2016 | Read review
5 of 5