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Hyatt Regency Waikiki Resort & Spa

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#20 of 84 Hotels in Honolulu
Certificate of Excellence
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Hyatt Regency Waikiki Resort & Spa
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4,690 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Waikiki Resort & Spa
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Showing 3,375: English reviews
Houston, Texas
Reviewed 2 weeks ago via mobile

Would like to rate it 4.5 but that's not an option. Check in service was good. Food is average. We had a very nice spacious room on the 24th floor with an ocean view. Would stay here again on our way to Maui.

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Helpful?
Thank Diana D
Temecula, California
Reviewed 2 weeks ago

Great location not a great hotel. I am a loyal Hilton fan because of the service, rooms and overall experience. I was really bummed that this Hyatt hotel located in the heart of Waikiki was really underwhelming.

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Helpful?
Thank U5496GUandrear
HRW_Management, Guest Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha U5496GUandrear, Thank you for taking a moment to review your stay with us. I am pleased that you, like so many of our guests, are pleased with our central location. I am sorry that we were unable to impress you with any of our services or our rooms. The latter are some of the most recently renovated in Waikiki...

Colorado.
Reviewed 2 weeks ago via mobile

Great customers service. The room are very nice. The views are great. Near a lot of shopping. Spa is very weak. Pol is small but you have the ocean across the street. I would recommend. They also have a market downstairs in mall on Tuesday and Thrusday . They treat there customers great

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Thank doreneq
California
Reviewed 2 weeks ago via mobile

We spent 7 nights here in November-amazing customer service! The staff were very friendly, particularly Andrew and Michael at SWIM, the pool bar and grill. They have us great tips and places to eat when we visited the first day and visited with us each day after. Prices are a bit expensive, but in line with Hawaii as a whole....

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Thank LarsonsontheGO
Reviewed 2 weeks ago

We could not have been made to feel more welcome! It was our first visit to Waikiki and certainly won't be the last. The rooms were a generously sized and the views incredible. The staff were fantastic and the dining from poolside to the fine dining at Japengo were delicious. Will definitely stay here again

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Thank Jemima H
Hayden, Idaho
Reviewed 2 weeks ago

The Hyatt Regency went above and beyond to make our stay memorable. We were celebrating our 10 year anniversary and they pulled out all the stops to make us feel special and take individual care of us. For a large hotel, I thought we would just be another room number to them but the staff took care of us as...

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1Thank Kristen J
Honolulu, United States
Reviewed 2 weeks ago

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Thank 331stanleyl
portland, United States
Reviewed 2 weeks ago

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Thank connieb344
Edgewater, New Jersey
Reviewed 2 weeks ago

My wife and I stayed at this Hyatt while on the way back from spending 2 weeks on other islands. We are from the east coast and this was a perfect place for a stopover where we could catch our breath from traveling around other areas of Hawaii before getting on the long plane ride home. The hotel is crazy...

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Thank Lawrence O
HRW_Management, Guest Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha Lawrence O, Thank you for visiting the islands of Hawaii and for making Hyatt Regency Waikiki Beach Resort and Spa your preferred hotel on Oahu. It is an honor to have been a part of an anniversary celebration and I am glad that you found our services, location, and views to all be distinctive qualities. Thank you also for...

Melbourne, Australia
Reviewed 3 weeks ago via mobile

The Hyatt thinks your credit card, and your money is theirs. One stay, no less than five transactions on my cards, with significant funds drained from our holiday kitty. When they recognised their mistake - wait for it - they incorrectly charged my card again! After two phone calls, no resolution, no solution and my credit card maxed out ......

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1Thank BKLL_01
HRW_Management, Guest Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha BKLL_01, I am very sorry that you have had such a poor experience with our guest services. I have just sent you a private message so that we may get some information for our accounting team to follow up on your review comments. Mahalo, Laura

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Beachfront
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore the excitement of Oahu in one of Hawaii's most fashionable zip codes. Just steps from renowned warm waters and spectacular views of Waikiki Beach, the property features newly remodeled guest rooms, an award-winning spa, retail shopping, cultural activities and cuisine from celebrated chefs. Close to Honolulu's most visited attractions, including the USS Arizona Memorial at Pearl Harbor, Iolani Palace and Diamond Head Crater, the hotel is the ideal solution for those who want it all. ... more   less 

Additional Information about Hyatt Regency Waikiki Resort & Spa

Address: 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $383 - $699 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Waikiki Resort & Spa 4*
Number of rooms: 1230
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, HotelsforEveryone, Orbitz, Odigeo and Jetsetter so you can book your Hyatt Regency Waikiki Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Honolulu
Hyatt Regency Waikiki Resort & Spa Hawaii/Honolulu
Hotel Style:
#7 Top resorts Hotel in Honolulu
#8 Spa Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#11 Romantic Hotel in Honolulu
#12 On the Beach Hotel in Honolulu
#14 Family Hotel in Honolulu
#25 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Waikiki Resort & Spa staff and other travellers.
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Questions? Get answers from Hyatt Regency Waikiki Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are in the Ocean Front rooms in the Ewa Tower”
  • Crystal clear waters of the Pacific Ocean/ Waikiki Beach - view from Ewa Tower
  • Kalakaua Avenue - view with a View from the Ewa tower
  • View from the Ewa Tower in an Ocean front room
 of 5 bubbles Ophelia_Ryan, 7 Dec 2016 | Read review
“15-25th floor facing Diamond head. Amazing views.”
 of 5 bubbles Susan-N-Robert, 4 Dec 2016 | Read review
“high floors have great views, but it is a very large hotel”
 of 5 bubbles graham_international, 2 Dec 2016 | Read review
“Definitely choose ocean view!”
 of 5 bubbles 402jemimah, 23 Nov 2016 | Read review
“ask for a higher floor and splurge for the ocean front room”
 of 5 bubbles KristenJ714, 21 Nov 2016 | Read review
5 of 5
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