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The Surfjack Hotel & Swim Club

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336 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Reviewed 2 days ago NEW

The pool area is so inviting as the central focal point to the hotel entry. For the pricing the accommodation is charming and the bed linen provides the perfect support for a long sleep to revive you from jet lag. The staff were warm, friendly and made me feel totally comfortable as I was travelling on my own for my...

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Helpful?
Thank M Ruth M
Vancouver
HOTEL’S FAVOURITE REVIEW
Reviewed 15 March 2017

I did a last minute booking for a stopover on the way to New Zealand from Canada, and was really just looking for a reasonable place to sleep for a couple of nights, near the heart of things. The Surfjack well exceeded our expectations. We had a couple of one-bedroom suites which were roomy, airy, light and beautifully decorated. We...

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2Thank FairviewVancouver
About Hotel's Favourite Review
AA H, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Aloha and thank you for taking the time to share your recent experience. We're beyond thrilled to hear we exceeded your expectations and that you and your family enjoyed our spacious and comfortable accommodations. We're pleased to know that you received excellent service from our incredible staff and we'll be sure to share your compliments with them. We truly appreciate...

Canberra, Australia
Reviewed 2 days ago NEWvia mobile

If you want to have a really relaxing, amazing holiday with all the comforts of home plus more - go no further than the Surf Jack in Wakaii. Huge thanks to Dexter, Robbie, Sue, Sara, Jo Ann & all the staff for a fantastic holiday. We had a 3 bedroom apartment & nothing was too much effort. The hotel is...

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Thank Justine R
Dorchester, United Kingdom
Reviewed 2 days ago NEW

We had a fantastic stay at the Surfjack which exceeded our expectations. The staff had a great attitude - friendly, welcoming and helpful. We loved the hotel's relaxed atmosphere, great décor, clean rooms, lovely pool area, excellent coffee, great bar and restaurant, good music.... We enjoyed it so much we returned at the end of our trip to spend our...

Review collected in partnership with this hotel
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Helpful?
Thank Karen B
Sydney, Australia
Reviewed 2 days ago NEW

We had an incredible 5 night stay at the Surfjack Hotel. We stayed in a one bedroom suite and it was absolutely perfect for our little family. The staff were friendly, helpful and went above and beyond to make our stay fabulous. The room amenities were excellent, plenty of space, comfortable beds and one of the best bathrooms/showers we have...

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Thank melissafB796KQ
Umina Beach, Australia
Reviewed 2 days ago NEW

Super friendly staff, great food and a relaxed feel made this a great place to stay. Close enough to beach and main shopping strip to make it an easy walk - even for little kids. Refreshing pool and terrific bar service.

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Thank Nick_n_Clare
Reviewed 6 days ago NEW

Room décor is Hawaiian Plantation. The place was recently remodeled and is still fresh and new. Patio sliding doors still roll smoothly - the salt air has not gotten to them yet. Nice pool, friendly staff, very good coffee. Open air casual restaurant. Creative chef - meaning there are things you cannot pronounce and never heard of. They have combined...

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1Thank Kelly R
Honolulu
Reviewed 6 days ago NEW

Loved our stay at the Surfjack! Their complimentary beach towels, tote bags and bicycle rentals were an excellent touch! The hotel is newly renovated so everything is very modern and clean. We were there with a group of 14 girls for a bachelorette party, so things could sometimes get noisy and chaotic, but the staff were still extremely friendly, helpful...

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1Thank Jeanne L
Honolulu
Reviewed 6 days ago NEW

Great location,very quiet, friendly staff, awesome place we loved it.you have access to everything, close proximity to beach, shopping areas, restaurants, hotel is a little small but well maintained and very clean, beds were very comfortable and rooms well kept, air-conditioning worked well.

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Thank alphonsoc197
Honolulu
Reviewed 1 week ago NEW

Staff was exceptional. The staff goes out of their way to make sure your stay is pleasant. We arrived very early and they provided us with a temorary room to get some sleep and clean up. They provided us with a clean room shortly after. All staff makes a point to say hello and make sure everything is alright. Very...

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Thank L1111JBnicholass

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
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  • Free Internet
  • Public Wifi
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  • Room Service
Official Description (provided by the hotel)
An authentic Waikiki experience awaits you at this vibrant new hotel located in the center of the action. With handcrafted design elements, surf-culture throwback & modern touches, you'll feel the energy of Waikiki at the Surfjack Hotel & Swim Club. The Surfjack is home to stylish apparel shop, Olive & Oliver, and Mahina & Suns, renowned chef Ed Kenney's newest eatery. Guests also gather at the Swim Club - our outdoor pool and sun deck area where we share cultural programs and unique events as you sip on a cocktail (or two) and maybe jump into the pool because the moment was oh, so right. The Surfjack Hotel & Swim Club offers renovated bungalow style guest rooms, in addition to spacious one, two, and three-bedroom suites. Each charming guest room includes air-conditioning, a refrigerator, The Indigenous Soap Company® Hand Soap and a private balcony. The feel of open space and the handcrafted style in decor creates a sense of curiosity and serves to inspire adventure. The Surfjack is situated in the heart of Waikiki and offers easy access to prime shopping such as world famous International Market Place, dining and nightlife, and is located just three easy blocks to Waikiki beach. From morning surf sessions to sunset catamaran cruising - it really is an endless summer. For the moments in-between sand & sun, take a short drive to the art and culture communities of Kaka'ako, Downtown Honolulu and Chinatown for a true urban-Honolulu experience. Join us and immerse yourself in the ebb and flow of the Surfjack, a swell little spot in Waikiki. ... more   less 

Additional Information about The Surfjack Hotel & Swim Club

Address: 412 Lewers Street, Honolulu, Oahu, HI 96815 (Formerly Hokele Suites Waikiki)
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $289 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Surfjack Hotel & Swim Club 3.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Castle Hokele Suites Waikiki Hotel Honolulu
Castle Hokele Hotel Waikiki
Castle Hokele Resort Waikiki
Hokele Suites Waikiki
The Surfjack Hotel & Swim Club Hawaii/Honolulu
Hotel Style:
#2 Top resorts Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Surfjack Hotel & Swim Club staff and other travellers.
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Questions? Get answers from The Surfjack Hotel & Swim Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent value”
mruthm, 24 Apr 2017 | Read review
“I think all the rooms probably have some sort of view of that pool but you might want to ask for a good view...”
marthalena, 17 Apr 2017 | Read review
“1-bedroom suites are great for couple and 1 other as rooms have two separate lockable entrances into bathroom”
Richtraveller24, 15 Apr 2017 | Read review
“Opt for the penthouse suite so you can spread out and enjoy the experience.”
310aliah, 12 Apr 2017 | Read review
“Corner rooms ending in '43' (partial hillside view) or '44' (pool view) are good choices. Go for 450 SF room, regardless.”
CharlieP663, 5 Apr 2017 | Read review
5 of 5