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The Royal Hawaiian, a Luxury Collection Resort

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Traveller (3241)
Room & Suite (897)
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Overview
  • Excellent60%
  • Very good23%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“the mai tai bar”(333 reviews)
“the pink palace”(196 reviews)
“mailani tower”(129 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Offers from The Royal Hawaiian, a Luxury Collection Resort
Special Offer: 4th Night Free/Breakfast
Hotel deals
Offers from The Royal Hawaiian, a Luxury Collection Resort
Special Offer: 4th Night Free/Breakfast
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,091)
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All reviewsthe mai tai barthe pink palacemailani towerbanana breadsurf lanaiazure restaurantpink ladyhistoric sectionsheraton poolwaikiki beachbeach boysgarden vieworiginal buildingbeach chairsiconic hotelbeach stafftower rooms
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1,401 - 1,405 of 3,223 reviews
Reviewed 18 August 2015 via mobile

Although the Restaurant structure has changed at the Royal Hawaiian apparently in the past couple of years and not for the better in my opinion, I was still glad to come here and enjoy the view. My desert was the best part of the visit....More

2  Thank Julianna S
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 19 August 2015

Dear Julianna S, Thank you for sharing your valued feedback with us. We are pleased that you enjoyed the beautiful view from your room and the bread pudding dessert at our restaurant. It is, however, regrettable to learn of the disappointing service your experience and...More

Reviewed 18 August 2015

We had another fabulous week at The Royal Hawaiian with a beautiful junior suite overlooking the ocean. This was our fifth year staying here and we are already planning our return trip next summer! We wouldn't think of staying elsewhere! The staff are all so...More

1  Thank Carol R
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 20 August 2015

Dear Carol R, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. It is always a joy to welcome back returned guests. We are pleased to learn that you enjoyed the convenient location of our resort, yet it remains hidden from the...More

Reviewed 17 August 2015

The resort is beautiful, and the Azure restaurant is great, but overall the service is disappointing. First, it took two phone calls to get our stored luggage delivered to our room when we arrived. I wish we had just retrieved it ourselves. Second, is missing...More

1  Thank krly520
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 18 August 2015

Dear krly520, Thank you for sharing your recent experience at The Royal Hawaiian, a Luxury Collection Resort. We are glad to learn that you had a pleasant dining experience at our Azure Restaurant, but are disappointed to learn of the shortfalls you encountered during your...More

Reviewed 17 August 2015

This hotel was amazing. It had the most gorgeous architecture and took you back in time like a time machine. I am so happy we chose this hotel after much back and forth between this and the Moana Surfrider. I stayed in both the tower...More

1  Thank JoyHeller
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 18 August 2015

Dear JoyHeller, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. It is always a joy to welcome back returned guests. We are delighted to learn that you had, yet again, another excellent stay at our resort. Thank you for being our...More

Reviewed 16 August 2015

From the moment we alighted from the airport shuttle, the service was fabulous. Absolutely nothing was too much trouble and we were treated so well, including a wonderful upgrade to the Mailani Tower. It was superb. The room was clean, spacious and had a wonderful...More

1  Thank Dazzle44
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 18 August 2015

Dear Dazzle44, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you enjoyed the convenient location of our resort, as it is located in the heart of Waikiki. It is wonderful that our associates were able...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 407 - USD 693 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Honolulu
#7 Top resorts Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 407 - USD 693 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Honolulu
#7 Top resorts Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3241)
Room & Suite (897)
Pool & Beach (420)
Dining (198)
Amenities (103)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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justforana
2 April 2018|
AnswerShow all 4 answers
Response from Lazylizard61 | Reviewed this property |
Yes. It had two queen beds and they were very comfortable.
1
Vote
Beyond_YXU
7 March 2018|
AnswerShow all 7 answers
Response from Eric2224 | Reviewed this property |
As of Feb.1st 2018 the hotel concierge services has been outsourced. Although you will see people sitting at the hotel concierge desks they do not work for The Royal Hawaiian Hotel. They work for Pleasant Hawaiian Holidays... More
1
Vote
Litig8or2014
3 March 2018|
AnswerShow all 11 answers
Response from Ryan L | Reviewed this property |
Definitely a money grab. During my stay, a chunk of the amenities were unavailable because of a strike, but we were still charged the fees.
2
Votes
Room Tips
"Ocean view OK, but I was extremely happy with garden view. 2nd building called the "tower" not for..."
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"Don't stay in a historical room."
Read review
"don't stay in this hotel"
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"Ocean views are more and fantastic, but garden rooms were excellent, quiet and just as relaxing."
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