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The Royal Hawaiian, a Luxury Collection Resort

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Traveller (3243)
Room & Suite (897)
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Overview
  • Excellent60%
  • Very good23%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“the mai tai bar”(333 reviews)
“the pink palace”(196 reviews)
“mailani tower”(129 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
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Offers from The Royal Hawaiian, a Luxury Collection Resort
Special Offer: 4th Night Free/Breakfast
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Offers from The Royal Hawaiian, a Luxury Collection Resort
Special Offer: 4th Night Free/Breakfast
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,092)
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All reviewsthe mai tai barthe pink palacemailani towerbanana breadsurf lanaiazure restaurantpink ladyhistoric sectionsheraton poolwaikiki beachbeach boysgarden vieworiginal buildingbeach chairsiconic hotelbeach stafftower rooms
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1,261 - 1,265 of 3,224 reviews
Reviewed 15 December 2015

We felt like splurging - not only were our expectations met, they were exceeded. The beach amenities were wonderful, staff was invisible unless you needed them and the food divine. We read about lack of staff for checking in - but we were lucky and...More

1  Thank Andrea F
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 16 December 2015

Dear Andrea F, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you had an exceptional stay with us. It is wonderful that you had a pleasurable experience at the beach and enjoyed our...More

Reviewed 13 December 2015 via mobile

My friend & I both have birthdays in November, so we planned Hawaii. We stayed at this iconic pink hotel because of its beauty & great location. We arrived to warm friendly faces & given a beautiful Lei which made my happy, so hawaiian. The...More

Thank Fifianta
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 15 December 2015

Dear Fifianta, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that you had an extraordinary stay with us. It is wonderful to learn that you had a pleasurable experience from our rooms to our Azure Restaurant....More

Reviewed 12 December 2015 via mobile

The RH lived up to its reputation in every way, starting with lei greeting, banana bread in the room. Nice touches. Beautiful resort grounds, plenty of nooks and crannies to sit for privacy or to enjoy the scene. Rooms were not large but nicely appointed...More

Thank Lacheng
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 15 December 2015

Dear Lacheng, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you had an exceptional experience at our resort. It is wonderful that you enjoyed the little extra touches during your stay, such has our complimentary...More

Reviewed 12 December 2015

The room the hotel had booked was different to the confirmation I booked and received. The had a standard ocean front non smoking but I had confirmation of Premium Ocean Front smoking. The hotel claimed that I had booked the wrong room and only conceded...More

Thank geoffmark
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 15 December 2015

Dear geoffmark, Thank you for sharing your feedback regarding your recent experience with us. We regret to learn that your stay with us was disappointing and sincerely apologize. We will be connecting with you shortly regarding your stay and concern about your discounted rate. Thank...More

Reviewed 11 December 2015 via mobile

The pink palace is everything one could imagine, funny enough I can write a review on 2 of their rooms....I will explain. Upon arrival to this impressive statuesque Hotel, checking in was great & quick, as my husband & I were celebrating our 20th Anniversary...More

2  Thank YaltaPons
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 15 December 2015

Dear YaltaPons, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. It is always a joy to welcome guests celebrating their anniversary with us. We are glad to learn that we could assist you with your stay to ensure that you could...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 407 - USD 686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 407 - USD 686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3243)
Room & Suite (897)
Pool & Beach (420)
Dining (198)
Amenities (103)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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justforana
2 April 2018|
AnswerShow all 4 answers
Response from Lazylizard61 | Reviewed this property |
Yes. It had two queen beds and they were very comfortable.
1
Vote
Beyond_YXU
7 March 2018|
AnswerShow all 7 answers
Response from Eric2224 | Reviewed this property |
As of Feb.1st 2018 the hotel concierge services has been outsourced. Although you will see people sitting at the hotel concierge desks they do not work for The Royal Hawaiian Hotel. They work for Pleasant Hawaiian Holidays... More
1
Vote
Litig8or2014
3 March 2018|
AnswerShow all 11 answers
Response from Ryan L | Reviewed this property |
Definitely a money grab. During my stay, a chunk of the amenities were unavailable because of a strike, but we were still charged the fees.
2
Votes
Room Tips
"Ocean view OK, but I was extremely happy with garden view. 2nd building called the "tower" not for..."
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"Don't stay in a historical room."
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"don't stay in this hotel"
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"Ocean views are more and fantastic, but garden rooms were excellent, quiet and just as relaxing."
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