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The Royal Hawaiian, a Luxury Collection Resort

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Traveller (3241)
Room & Suite (897)
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Overview
  • Excellent60%
  • Very good23%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“the mai tai bar”(333 reviews)
“the pink palace”(196 reviews)
“mailani tower”(129 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
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Offers from The Royal Hawaiian, a Luxury Collection Resort
Special Offer: 4th Night Free/Breakfast
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Offers from The Royal Hawaiian, a Luxury Collection Resort
Special Offer: 4th Night Free/Breakfast
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,092)
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1,211 - 1,215 of 3,224 reviews
Reviewed 19 January 2016

I enjoyed a wonderful 3 days at The Royal Hawaiian in Dec/January. Having always wanted to stay at the Pink Palace I was not disappointed. On arrival I was greeted with a Lei and my luggage was swiftly taken care of. Upon check in I...More

2  Thank ontourAustralia
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 20 January 2016

Aloha ontourAustralia, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that upon your arrival you were quickly attended to and were greeted with genuine Hawaiian hospitality. It is wonderful that you felt our accommodations...More

Reviewed 19 January 2016

I'm arriving Jan. 26th and I've tried to make beach chair reservations for Jan. 27th. I've tried online 4 times. It shows plenty available but it won't go through. I've tried calling FIVE times, four times the concierge wouldn't answer on th e5th time they...More

1  Thank Mica H
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 20 January 2016

Dear Mica H, Thank you for sharing your recent experience with us. Although you are not currently in-house, we would like to regain your confidence in The Royal Hawaiian, a Luxury Collection Resort. We regret to learn that you felt disappointed in our service, and...More

Reviewed 18 January 2016 via mobile

I was in search of a beach retreat, escaping Chicago winter in one of my favorite places Hawaii. So glad I found a great deal at Royal Hawaiian for MLK weekend! The great part: The hotel is beautiful, elegant and Royal (like it's name), reminds...More

1  Thank Anne H
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 20 January 2016

Aloha Anne i, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you had a pleasurable stay with us and adored the historic charm of our resort. It is nice that you found our accommodations to...More

Reviewed 18 January 2016

I really enjoyed my stay at the Royal Hawaiian and would definitely consider staying there again, though I personally prefer the Sheraton hotel next door. However, this hotel is much more quiet and peaceful with far fewer people going in and out of its lobby...More

Thank VLoves2Travel
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 19 January 2016

Dear VLoves2Travel, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are glad to learn that you had the opportunity to indulge in our oceanfront restaurant and iconic Mai Tai Bar. It is nice that you took advantage of...More

Reviewed 17 January 2016

I wish Tripadvisor had a wider rating scale. This is clearly a very good hotel, but in this price bracket, I want it to be perfect, so I knocked it down a notch. So we have the anomaly that this gets rated “4”, which is...More

1  Thank Aristippe77
Response from RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection ResortResponded 19 January 2016

Dear Aristippe77, Thank you for sharing your experience at The Royal Hawaiian, a Luxury Collection Resort. It is nice to learn that you liked your stay with us. We appreciate your valued feedback and will share your comments with our team to continue to elevate...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 408 - USD 684 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Honolulu
#7 Top resorts Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 408 - USD 684 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Honolulu
#7 Top resorts Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3241)
Room & Suite (897)
Pool & Beach (420)
Dining (198)
Amenities (103)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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justforana
2 April 2018|
AnswerShow all 4 answers
Response from Lazylizard61 | Reviewed this property |
Yes. It had two queen beds and they were very comfortable.
1
Vote
Beyond_YXU
7 March 2018|
AnswerShow all 7 answers
Response from Eric2224 | Reviewed this property |
As of Feb.1st 2018 the hotel concierge services has been outsourced. Although you will see people sitting at the hotel concierge desks they do not work for The Royal Hawaiian Hotel. They work for Pleasant Hawaiian Holidays... More
1
Vote
Litig8or2014
3 March 2018|
AnswerShow all 11 answers
Response from Ryan L | Reviewed this property |
Definitely a money grab. During my stay, a chunk of the amenities were unavailable because of a strike, but we were still charged the fees.
2
Votes
Room Tips
"Ocean view OK, but I was extremely happy with garden view. 2nd building called the "tower" not for..."
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"Don't stay in a historical room."
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"don't stay in this hotel"
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"Ocean views are more and fantastic, but garden rooms were excellent, quiet and just as relaxing."
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