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Gurney's Newport Resort & Marina

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#20 of 21 Hotels in Newport
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
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Attleboro, Massachusetts
Reviewed 6 days ago NEWvia mobile

Gurney's is in a beautiful setting with a nice looking bar and charming bartender. But those are about the only positive comments I can make. The company just purchased this property from Hyatt, so the decor, which is pretty tired, is not their fault. However, the food is terrible, and that is their responsibility. The luncheon for the business meeting:...

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Helpful?
1Thank Lauri P
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear Lauri P~ Thank you for taking the time to share your review on this site. You are correct, Gurney's is the "new kid on the block" as we recently purchased this hotel from Hyatt. We have a lot to do to get it to where we want it and we are working feverishly to get it done. Our decor...

Melville, New York
Reviewed 1 week ago via mobile

I was very pleased upon entering this hotel. The decor was beautiful and the lobby wasnt too over whelming. The staff was nice and gave me an upgrade to a king bed with a beautiful view. The room was nicely decorated, clean and comfortable. Bed was nice and cozy. My only "complaint" would be temperatures control. The room would go...

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Helpful?
Thank hdogiakis
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear Guest~ Thank you for sharing your experience with us. I am sorry about the temperature control in your room and do hope you shared this with someone at the hotel so it can be addressed; we are sorry for the inconvenience. It was a pleasure hosting you and are pleased you are returning again in the future!

Jacksonville, Florida, United States
Reviewed 2 weeks ago

I stay at Gurney's Newport Resort and Marina quite often for business and pleasure. Over time the staff has been top notch, first class and make you feel like family. They always remember your name, what's going on with you and have a friendly thing to say. Their service is second to none. The location is one of the best...

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Helpful?
Thank Mark M
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear Mark~ Many thanks for the fabulous review! We have so many repeat guests and we enjoy taking care of them. We hope to continue this long-standing relationship with you, thank you again for your business!

Reviewed 3 weeks ago

I don't usually write reviews, but in this case I figured I would make an exception. I recently attended an event at Gurney's as a vendor. The hotel staff was incredibly friendly, helpful, and informative! Every single time I walked past a staff member, they smiled and greeted me. Not just the hospitality staff, but every person working at the...

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Helpful?
Thank Nate M
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Nate, thanks for the great review! It was such a pleasure to host the Inspire group once again and we so appreciate you taking the time to share your great experience. thanks again!

Stamford, Connecticut
Reviewed 3 weeks ago

It was still a Hyatt when we stayed over Thanksgiving weekend. It's in a unique location away from town on an island, the hotel did offer a shuttle bus that took you to the nearest wharf. The layout of the place is a little weird, very spread out. The rooms were just okay, not huge and not super modern. There...

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Helpful?
Thank howardlam725
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Thank you for your recent posting. We are now Gurney's Newport Resort & Marina. There will be many changes taking place in all areas of the hotel so please give us another chance, we would love to have you back!

Hudson, Massachusetts
Reviewed 4 weeks ago

I took my family there last summer and while it was a nice location, the rooms suffered from very poor temperature control. The AC would blast your head off and then shut off until you were sweating. Hope the new owners fix it.

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Helpful?
Thank Sglloyd
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Thank you for your inquiry. We are working hard to make improvements to this property. While it will not happen overnight, we are moving full speed ahead! Please come back this summer and you will see a new and improved product.

Grafton, Massachusetts
Reviewed 4 weeks ago

I made the reservations at the now Gurney's when it was the Hyatt and I chose it because the Jimmy Buffett tribute band was playing there Saturday night the first weekend of Winterfest. Gurney's honored Hyatt's rates and package for the weekend and we really enjoyed the weekend there. The staff - ALL super-friendly and incredibly accommodating, greeting you as...

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Helpful?
Thank Aud E
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear Guest~ Thanks for your review following your stay at Gurney's Newport. We appreciate your positive comments concerning our staff and glad you enjoyed the Winterfest activities. This is a yearly event and guests come back every year to enjoy these festivities. I do apologize for the noise issues you encountered. We do have security personnel who monitor the corridors...

New Haven, Connecticut
Reviewed 4 weeks ago via mobile

Just returned from an overnight stay at this hotel. Very friendly staff from the valet attendants to receptionists to bartenders. The breakfast buffet was delicious. Room was clean. Even though we were only 2 people, the room was big enough for 4. Shuttle into town a plus. A shout out to Joseph K. and Maureen.

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Helpful?
Thank Siena224
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear Guest~ Thank you for the great review! I will be sure to share this with Joseph and Maureen, thanks for the shout out!

Groton, Connecticut
Reviewed 4 weeks ago via mobile

I must have expected too much from this hotel. But for the cost in the off season, they should have done a little more First, the front desk clerk was not helpful at all. While she wasn't rude, she just didn't do anything for us. Never told us where to park, that there was shuttle, that there was show happening...

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Helpful?
1Thank JACTRJ
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear Guest~ Thank you for your recent review. My sincere apologies for the many ways we failed to meet your expectations. As you know, these reviews are anonymous so I am unable to determine who the agent was that checked you in and the room you occupied so I can follow up on the heating issue. We encourage our guests...

Vernon, Connecticut
Reviewed 16 February 2017

We have stayed at other Hyatt properties before and had generally good experiences so we were excited to try this place out. On the pros side: 1. Room (although small) appeared clean 2. Gym was well stocked and had good equipment ON the cons side: 1. NOT a good night's sleep here. The walls are very thin and although I...

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Helpful?
1Thank VernonCT
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear Guest~ Thank you for your posting following your recent visit to Gurney's in Newport. As General Manager, it is my responsibility to ensure every guest has an exceptional visit to our hotel and I am sorry we failed to do this in your case. As these reviews are anonymous, it is difficult to follow up with you personally, but...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Newport' premier lifestyle, luxury destination resort. 257 elegantly appointed guestrooms. The only, saltwater outdoor pool in Newport plus fitness center and full service Seawater Spa. Van shuttle and seasonal water taxi to heart of Newport. Year round waterfront dining, seasonal restaurant and lounge area. ... more   less 

Additional Information about Gurney's Newport Resort & Marina

Address: 1 Goat Island, Newport, RI 02840-1570 (Formerly Hyatt Regency Newport)
Region: United States > Rhode Island > Newport
Price Range: $179 - $1,203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gurney's Newport Resort & Marina 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Hyatt Regency Newport Hotel Newport
Newport Hyatt Regency
Hyatt Newport
Hotel Style:
#6 Spa Hotel in Newport
#6 Green Hotel in Newport
#6 Luxury Hotel in Newport
#7 Business Hotel in Newport
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Questions & Answers

Here's what travellers have asked, with answers from Gurney's Newport Resort & Marina staff and other travellers.
22 questions
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Trumbull, Connecticut
9 months ago
3 months ago
5 months ago

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Questions? Get answers from Gurney's Newport Resort & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have water views of Narragansett Bay or Newport Harbor”
 of 5 bubbles 429MarkM, 8 Mar 2017 | Read review
“go elsewhere”
 of 5 bubbles Sglloyd, 21 Feb 2017 | Read review
“Large signs remind guests of quiet hours after 9 pm.”
 of 5 bubbles lvolpato, 5 Feb 2017 | Read review
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