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Holiday Inn Express & Suites Downtown Buffalo

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#12 of 24 Hotels in Buffalo
Certificate of Excellence
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Holiday Inn Express & Suites Downtown Buffalo
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654 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Downtown Buffalo
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Showing 624: English reviews
Albany, New York
Reviewed 7 October 2013

I came in for a convention and the Buffalo Bills game. City was very busy but the staff here is friendly, accommodating and professional. They helped me with numerous questions and even give you cookies, water and body pillows if you want them. Suite Rooms are clean and spacious. I especially like 2 doors on bathroom, so others don't have...

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Helpful?
Thank Sparkle D
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you for the nice comments about the hotel and the staff. I am very lucky to have them.

Albany, New York, United States
Reviewed 3 October 2013

The hotel is nice and clean with a TGIF on site. The only problem I had with the room is they are doing construction on Main St. and I had heavy equipment wake me up every morning at 6:30. That extra half hour would have been welcomed. You are with walking distance of the theater district and other great places...

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Helpful?
Thank Alexander L
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

I appreciate you taking the time to give us some feedback. You are correct that there is construction taking place on 1 side of the hotel. The construction is supposed to end in the next month or so. The city is opening up the street to allow cars to travel down a section that had been closed to auto traffic...

Toronto, Canada
Reviewed 25 September 2013

I was tremendously impressed by the outstanding location, hotel room size (suite) and condition and the very friendly employees of the hotel. The location is in the center of Buffalo -which is undergoing a remarkable transformation as the central city is being restored. One can walk easily to the Shea's theater across the street and the other iconic buildings of...

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Thank Russell S
Reviewed 18 September 2013

First of all, I want to preface this review by saying that although I travel for business quite frequently, I rarely take time to write review. This is mostly because my trips go smoothly and I don't have any complaints. With that said, after my recent stay at the Comfort Suites in Buffalo, I felt compelled to take time to...

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4Thank PRAgvocate
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

I am very sorry to read that you have had a terrible time receiving your items. As a hotel we send out items every week that guests have left behind so I am frustrated to read this. I have spoken to my AGM a few minutes ago and I understand she has been speaking to you also. If you need...

Morgantown, Kentucky
Reviewed 18 September 2013

I recently stayed at the Comfort Suites in downtown Buffalo with my niece and her four teenagers and all of their employees were very friendly and helpful. The rooms were clean and we were very pleased with everything about our stay. Great location, great breakfast, great staff. What really impressed us was the two shuttle drivers who picked us up...

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Helpful?
Thank Callie D
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you for the very nice comments!

Colorado
Reviewed 17 September 2013

We approached the hotel from the Peace Bridge and the neighborhood looks pretty sketchy to say the least. But turns out it's a great location. The front desk staff was great - especially Erin who was extremely helpful when my son had a medical emergency. She was delightful. Great place - I would definitely stay there again.

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Thank Like2travelColorado
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you for giving us your feedback.

Rutland, Vermont
Reviewed 15 September 2013

I was very surprised with the size, cleanliness and staff. I give all Five Stars. The location was perfect for downtown theater district. There was a TGIF within the same building how convenient for rainy lazy days. Only downside is parking.

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Thank Arthur R T
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you for the wonderful comments!

Sarnia, Ontario
Reviewed 13 September 2013

Stayed here for one night, arriving on September 11/13. Hotel staff were professional and efficient on arrival. Parking is a bit of a pain currently due to construction as we had to park a few blocks away and walk back to hotel. Anyway, not a big deal, while our suites were clean and comfortable. I loved the extras this hotel...

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1Thank SunSeekerRon
Ottawa, Canada
Reviewed 10 September 2013

Loved the fact that the continental breakfast was actually pretty complete with pancakes, oatmeal, cereals, bagels, toasts, eggs and sausages. Room was clean and lovely. Well decorated and the living room was separated from the room by doors. Two TVs, a great shower. It was real comfort.

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Thank MEveS2013
Stockport, United Kingdom
Reviewed 10 September 2013

We stopped here briefly overnight going from Niagara Falls to Hartford. We arrived by car, so had to unload our cases and then move the car 2 blocks away to a parking garage that the hotel had an arrangement with. We were impressed by the size of the suite compared to similarly priced hotels that we'd stayed in earlier on...

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Thank MartinB923

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Downtown Buffalo

Address: 601 Main St, Buffalo, NY 14203-1488
Region: United States > New York > Buffalo
Price Range: $170 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Downtown Buffalo 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites
Hotel Style:
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Downtown Buffalo staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Downtown Buffalo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like facing Main St when staying here. You will hear the trains roll by but they aren't tremendously loud.”
MyOwnPace, 19 Mar 2017 | Read review
“4TH Floor facing the Electric Building”
Canadajack25, 8 Dec 2016 | Read review
“Ask for a high floor. It is in downtown and street traffic can be heard on lower floors.”
bletournea, 7 Dec 2016 | Read review
“There is a tram that runs pretty regularly on one side. Ask for the non-tram side.”
cbakersmith, 24 Sep 2016 | Read review
“We were up on the 5th floor.”
386chipl, 30 Aug 2016 | Read review
5 of 5