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Adam's Mark Buffalo

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#10 of 23 Hotels in Buffalo
GreenLeadersSilver level
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1 room 2 adults 0 children
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Adam's Mark Buffalo
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1,732 Reviews from our TripAdvisor Community

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Showing 1,682: English reviews
syracuse, new york
Reviewed 4 weeks ago

The hotel was easy to find - right off the highway - checked in with no problem - front desk staff was nice and friendly. The hotel is large - a little dated - could use some updates such as new carpets, and paint. Bathroom is small. We asked for extra pillows and towels and they were brought to our...

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Helpful?
Thank oneburr
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your review. We are focusing on providing a great value product and exceptional customer service. It is good to know that we are successful in introducing ourselves to you and others like this through Groupon and other specials when we can make them available. Next time, if you'd like a room with a refrigerator and microwave, look...

Reviewed 5 weeks ago via mobile

We rented a room for our parents for their anniversary here. They said they enjoyed their stay. Victoria, at the front desk, was so pleasant! She made the whole process easy & had the gifts for our parents brought up to their room!

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Helpful?
Thank KatMat623
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your very nice comments. It's wonderful to know that our staff helped make your parents special day pleasant and memorable. Congratulations to them on their anniversary and thank you for choosing Adam's Mark for this occasion!

Buffalo
Reviewed 18 February 2017

My parents won a night's stay at this hotel at a local charity event. It was good for one night and breakfast in the morning. My parents, kindly gifted us with this certificate so we could have a night away from our four month old son. When we arrived at the hotel the staff did not immediately greet us, although...

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Helpful?
1Thank dmb201
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your comments. We apologize for not living up to the standards and expectations all our guests deserve. Your comments will be looked into further and reviewed thoroughly. Please know this is not typical or representative and we will do our best to take action to rectify and improve. Please feel free to contact me at the Hotel...

Reviewed 16 February 2017 via mobile

Based on the reviews, I booked an executive king bed room hoping that the room would be more updated than a normal room. The room was sparse but clean. There were only 3 small pillows. It did have a fridge, microwave, chair and ottoman. The issues I had were with the elevators and thin walls. The hotel has 4 elevators...

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Helpful?
Thank Jenniferhjones
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

We are sorry to read of your disappointing stay. Occasionally, elevators do go out of service and as soon as possible, we get a service call in for immediate attention. We apologize for your inconvenience during your stay and will use your comments to help address the issues. Thank you.

Reviewed 16 February 2017

not happy we stayed 2 nights room not enough supplies bad housekeeping old style for modern cost smells aged. walls thin pillows dingy I guess for 1 night ok to waste money ... we as travelers say its a 3 star at max staff could learn some front desk man was polite

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Helpful?
Thank julie b
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your comments. It is disappointing to read that we did not meet your expectations or our own customary high standards. Although it is a little hard to understand exactly what you are referring to on some of your comments, we will absolutely do our best to follow up with all the departments to uncover where we fell...

Grimsby, Canada
Reviewed 15 February 2017 via mobile

We stayed here for 1 night through groupon deal including breakfast and 20$ coupon for lunch. Lunch special was burger and fries and pizza and wings. Husband loved his burger and fries but said pizza not so much. I found the wings to be very tasty. Hotel itself was quite nice with a great exercise room. Wifi was very good...

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Helpful?
Thank pantheracaa
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your comments. We appreciate all that you wrote and will share this with the departments to celebrate the positives and work on improving in those couple other areas where there is an opportunity to do so. Thank you again for choosing Adam's Mark and we look forward to your return, where we can demonstrate how your comments...

Rochester, New York
Reviewed 14 February 2017

My daughter and I stayed at Adams Mark for a concert on 2/10/17. check in was a little long, apparently everyone arrived between 6-7pm. However, the manager Gary even stepped up behind the check in counter and started to check people in to help the line go faster. He was wonderful. We even got a phone call within minutes of...

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Helpful?
Thank donna l
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you very much for your comments. We were expecting a big check-in for the concert and were prepared for it. However, the line was steady for a few hours and it did seem to build up the most right at that time from 6-7 pm. It is kind of you to let us know that we succeeded in meeting...

Pittsburgh, Pennsylvania
Reviewed 12 February 2017 via mobile

We booked to be close to the Keybank Center for a concert. The staff was friendly and rooms were clean. We checked in quickly and parked in the garage which they charged you $10 for. The hotel was packed but we never had to wait for a drink at the bar and it was very family friendly. We'd stay again...

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1Thank Marie K
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you very much for your comments. This is what we strive for and it gives us great pleasure to know that we succeeded in providing not just the basic essentials of what any guest expects and should have, but also the warm, friendly, professional and welcoming experience we want you to take away with you. Thank you again for...

Canton, Ohio
Reviewed 12 February 2017

Had a family emergency in Buffalo and needed a place to stay. Adam's Mark was recommended. We booked three nights. The hotel looked beautiful on the outside as did the lobby on the inside. That is where it ended. The environmental control for the building was obviously not working well. The halls were about 85 degrees. Only 2 of 4...

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Thank Chef Ed L
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your comments. It is disappointing to read those parts of your review that show we did not live up to the standards we set for ourselves to provide the best experience for our guests. We will definitely follow up to investigate what broke down here and it will be addressed. I hope that you will continue to...

Rochester, New York
Reviewed 10 February 2017

I stayed at the Adam,s Mark Feb 7-10. I was in town for two hockey games and this hotel was the perfect choice. The location was great. A cab ride to the arena was only about $5 and the church st train station was in walking distance. In warmer weather it would be great to walk down to the arena,...

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Thank tehanu1217
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you very much for your comments and taking the time to post them. I think you hit all the points that do make us a great hotel choice for many visitors to Buffalo. Our commitment to providing a great product with professional, friendly and accommodating service in all departments is what we believe in and try to deliver to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Adam’s Mark Hotel in Buffalo NY provides more of the comfort, amenities and entertainment choices you desire. This remarkable Buffalo hotel has 486 deluxe guest rooms, including a variety of suites. It offers an extensive list of amenities and services that ensure every guest will experience absolute comfort and pleasure. In the final stages of guestroom renovations we are excited to offer Executive King and Double Rooms featuring refrigerators and microwaves in each of these rooms. Come see our renovations we are excited to start the next phases of the renovations including corridors, lobby, Deco Restaurant and Tiffany Rose Lounge. ... more   less 

Additional Information about Adam's Mark Buffalo

Address: 120 Church Street, Buffalo, NY 14202
Region: United States > New York > Buffalo
Price Range: $125 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Adam's Mark Buffalo 3*
Number of rooms: 486
Reservation Options:
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Also Known As:
Adam`s Mark Buffalo Hotel Buffalo
Adams Mark Buffalo
Adamsmark Buffalo
Buffalo Adams Mark
Buffalo Adamsmark
Hotel Style:
#2 Green Hotel in Buffalo
#9 Business Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Adam's Mark Buffalo staff and other travellers.
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Questions? Get answers from Adam's Mark Buffalo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors will likely offer more scenic views. We were on the 4th floor, and had limited visibility of any part of the City.”
 of 5 bubbles 321ingridh, 14 Mar 2017 | Read review
“We were on the 9th floor, room 929 and it had a nice view and was very quiet.”
 of 5 bubbles D8613JLmargaretp, 8 Mar 2017 | Read review
“ask for a room not facing the highway”
 of 5 bubbles JGLjen, 25 Feb 2017 | Read review
“Try the Hyatt”
 of 5 bubbles johnnyjape, 25 Feb 2017 | Read review
“not here pay a 20$ more and pick a marriot”
 of 5 bubbles juliebJ9770EI, 15 Feb 2017 | Read review
5 of 5