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Hilton Garden Inn Buffalo Downtown

579 reviews
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Traveller (78)
Room & Suite (35)
Dining (6)
Overview
  • Excellent60%
  • Very good28%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“lafayette square”(27 reviews)
“valet parking”(51 reviews)
“front desk”(78 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Buffalo Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (579)Write a Review
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Show reviews that mention
All reviewslafayette squarevalet parkingfront deskgreat hoteljunior suitefree trainwithin walking distancecanal sidebusiness tripmetro railairport shuttlea great stayniagara centerwould highly recommend this hotelmain streetclean hotelvalet staff
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1 - 5 of 571 reviews
Reviewed 6 days ago

I picked this hotel as it was downtown and close to the Key Bank Center. Train was right outside the door and very easy to get to the arena. The room was excellent, large and extremely clean. Staff were very friendly and helpful. Would definitely...More

Review collected in partnership with Hilton Garden Inn
Thank Keeta2
Response from Gayle G, Manager at Hilton Garden Inn Buffalo DowntownResponded 5 days ago

Dear Keeta2, Thank you for your wonderful review. I am so pleased that you found our staff accommodating and friendly. We look forward to welcoming you back if you find yourself in Buffalo again! Yours in hospitality,

Hotel's Favourite
Reviewed 27 November 2017

My family (2 adults and 3 children) stayed overnight while one of my children were playing in a hockey tournament at the Harborcenter. This is a great location that is directly across the street from a Metro train station and only takes minutes to get...More

Thank Michael M
Response from Gayle G, General Manager at Hilton Garden Inn Buffalo DowntownResponded 3 December 2017

Dear Michael, Thank you for taking the time to write such a kind review. I am pleased that you enjoyed your stay with us and our great location to the metro rail and Harbor Center. We look forward to welcoming you back in the future....More

Reviewed 1 week ago via mobile

After an exhausting Air Transat landing diversion from Toronto to Buffalo (from the UK) involving 4 hours of waiting on a landed plane and a further 3 in a Buffalo airport hallway, more than thirty of the passengers were taken to the Hilton where they...More

Thank Caitlin M
Response from Gayle G, General Manager at Hilton Garden Inn Buffalo DowntownResponded 5 days ago

Dear Caitlin M, Thank you so much for writing this review. As the General Manager and being out of town for a Hilton required training it is amazing to hear such great feedback. Don is a gem and I am thankful we were able to...More

Reviewed 1 week ago

This hotel is located right downtown Buffalo and within walking distance from Shea's Performing Arts Center. We were so fortunate that we used the shuttle service to travel to and from the restaurant for dinner. Our corner room had a nice view of downtown Buffalo...More

Thank ProfessorOT
Response from Gayle G, Manager at Hilton Garden Inn Buffalo DowntownResponded 5 days ago

Dear ProfessorOT, I am pleased that you were able to enjoy our great location and restaurant! We look forward to hosting you again in the future. Yours in hospitality,

Reviewed 1 week ago

Clean hotel, friendly staff with free metro transit steps from the hotel that takes you directly to the arena. Valet parking is handy Bit pricey for one night with the Canadian exchange rate $377after valet and some snacks - 2 double beds and a pull...More

Review collected in partnership with Hilton Garden Inn
Thank Vanessa H
Response from Gayle G, Manager at Hilton Garden Inn Buffalo DowntownResponded 5 days ago

Dear Vanessa H, Thank you for choosing to stay with us and write a kind review. I am glad that you were able to enjoy our amenities and location. We would love to welcome you back in the future. Yours in hospitality,

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 122 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Buffalo
#2 Best Value Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 122 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Buffalo
#2 Best Value Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (78)
Room & Suite (35)
Dining (6)
Pool & Beach (2)
Hotel & Grounds (130)
Bathroom (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
howardicu
22 June 2017|
Answer
Response from Moomus | Reviewed this property |
There are many attractions that are within either walking distance from the Hotel, or via the free Metro Rail stop that is outside the Hotel. They include Canalside at the HarborCenter, which holds many events including... More
1
Vote
romanosjm2
6 March 2017|
AnswerShow all 2 answers
Response from Gayle G | Property representative |
Good Morning, We are approximately 20 minutes away from Niagara Falls. It is a 20 to 25 minute drive depending on traffic. Please do not hesitate to contact us directly if you need any further information. Yours in... More
0
Votes
Room Tips
"different size rooms, look at the charts"
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"Avoid rooms near Main Street if you are a light sleeper"
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"City view is lovely at night"
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"Junior suite"
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