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We stayed at The Mansion for three nights in August. Truthfully, the place is beautiful, the staff is helpful and accommodating and the location is great. That being said, we unfortunately felt disappointed when we left. We stayed in the handicap accessible room on the...More
3 Thank Mary12WarwickNY
Management response:Responded 31 August 2017
Thank you for your feedback on the Mansion on Delaware Avenue. We appreciate both your positive comments and your candor regarding the challenges during your stay with us.
I am terribly sorry to hear of your disappointment with the guestroom. We strive to...More
Spent a couple of nights at the Mansion this summer. Specifically chose this property, in light of it being both an historic building, and having a convenient location in the heart of the city. We stayed in one of the suites, splurging for a special...More
2 Thank Travel50StatesUSA
Management response:Responded 28 August 2017
Thank you for your feedback on your most recent stay with us at The Mansion on Delaware Avenue. We appreciate your insight and candor and apologize that you felt your stay was not to your liking.
Thank you for sharing the challenges regarding...More
STAY AWAY. Ruined my 5 yr anniversary. Screwed up my reservation, charged my credit card in full, turned my wife and I away without a room available, and NEVER REFUNDED my money. The office Mgr took my reservation over the phone and booked the date...More
The Mansion is a beautiful old building with 28 guest rooms of varying sizes. Our room was reasonably big but had a huge bathroom with double vanity that made it easy to get ready to go quickly.
Breakfast was superb. This is not croissants and...More
1 Thank dcocco
Management response:Responded 11 August 2017
Sincerest thanks for your comments!
We are so delighted that your stay with us was memorable.
Our Chef, Kujo, loves to highlight her whimsical flair with our breakfast offerings and the Chai Seed pudding is the newest addition to the breakfast buffet.
The Mansion on...More
This is the second time I've stayed here. The staff are so thoughtful and solicitous. Rooms are nice the bathrooms huge! The valet service is a nice perk as well. Would recommend this to anyone needing to be in the area!
1 Thank LisaNYU
Management response:Responded 9 August 2017
Once again, thank you for staying with us and for your comments.
We look forward to your return in the future!
Thank you for your inquiry. Our event team would be happy to check availability for you. We certainly try to accommodate all requests depending upon other events happening in the hotel. We just need a little bit more... More
Thank you for your inquiry. Our event team would be happy to check availability for you. We certainly try to accommodate all requests depending upon other events happening in the hotel. We just need a little bit more information to confirm your request.
Response from Maryanne37 | Reviewed this property |
Yes, the complimentary shuttle service was fantastic as well. I agree with the person from Tampa; simple give them a call, or e-mail the hotel before your arrival to ensure you have the correct information. Have a wonderful... More
Yes, the complimentary shuttle service was fantastic as well. I agree with the person from Tampa; simple give them a call, or e-mail the hotel before your arrival to ensure you have the correct information. Have a wonderful time!
We noted nothing paranormal at the hotel at all! Abnormal in a good sense like having a chauffeur, an open bar before dinner....
as for the beds and room arrangement I would suggest contacting the hotel!