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Stayed one night enroute to the Grand Canyon. Was immediately disappointed that the lobby computer was 'out of order'. The young male desk clerk said non -chalantly, "don't you have smart phone?"The heat did not work in the room; the temp dropped 30 degrees after...More
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 23 August 2017
We welcome all guest feedback and thank you for taking the time to write us about your recent stay. Our team would like to extend their apology for the issues you experienced during your visit. This is not typical of our hotel and team. Our...More
Very friendly staff and breakfast is awesome, room is clean and there is coffee and tea for hot drinks yay. The pillows and bed are so comfy and beautiful during summertime and cold and fun still on winter time.More
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 9 August 2017
Your five-star review was a pleasure to read. We are delighted that your stay was so exceptional and everything exceeded your expectations. Our team strives to go above and beyond in the customer service, accommodations, and amenities we provide; your feedback tells us that we...More
Checked in because the hotel was close to the interstate. Rate charged was more than advertised and the pool that they advertise is actually empty and shut down. The room I was given smelled like mold or something so I asked to switch rooms. The...More
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 19 July 2017
We appreciate you taking a chance to share your experience with us. However, it saddens us to learn we did not meet your expectations nor our usual standards. You did the right thing by letting us know that your first room was not...More
Okay the rooms were fairly clean, the staff was nice enough, but the place was old and in need of updating. At a convenient location off the highway and near to the funky college town center, I would choose a better place to stay. Breakfast...More
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 17 July 2017
Thank you for your feedback. We are happy to know that, although the age of our accommodations did not match your preferences, our clean, comfortable rooms and cordial staff meant you could have a restful visit. As you noted, we are convenient to the interstate...More
Made a quick trip to Flagstaff taking along my dog. Was happy to find this newly renovated property (still in progress). Check in was very smooth and loved the new furnishing. Lots of happy pet owners at this hotel. Breakfast was a bit limited but...More
1 Thank janvipd
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 15 July 2017
We're glad we could provide both you and your canine friend a great experience in Flagstaff. It sounds like you enjoyed our well-appointed rooms and attentive service as well as our pet-friendly atmosphere! Thanks for choosing us at Quality Inn I-40 for your trip to...More
USD 68 - USD 145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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