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All reviewsmade to order breakfastcook to orderevening receptiongrand canyonstarbucks coffeefree happy hourliving roomcomplimentary breakfastfree drinksnau campusbreakfast was excellentfront desk staffbeds were comfortableyogurtroad tripwilliecouch
Stayed here when the hotel was packed with spring break skiers. Was worried there'd be a lot of noise since we travel with two young kids. Noise wasn't an issue. Room was nice and clean. The pull-out bed from the couch was not comfortable. It...More
Thank Brett P
Response from Glenn M, General Manager at Embassy Suites by Hilton FlagstaffResponded yesterday
Thank you for telling us about your stay. I am glad to hear that you enjoyed the location and the service, and that it was nice and quite for you. I will check on the pull-out couch in your room and make sure...More
We love staying at this Embassy Suites when we are in Flagstaff. The staff are always friendly. This time we stayed for two nights. Our room was clean, spacious, and comfortable, with all of the amenities we needed- fridge, microwave, sofa bed. They offer a...More
Very busy while we were there but the staff didn't show it. They were awesome and took care of my needs as if I was the only one. The breakfast was excellent and the kids loved the evening reception. Rooms need a a little update...More
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We used flagstaff as a home base for our Arizona trip. This hotel was excellent. I’ve never seen a staff work so hard for their guests! From the front desk, making restaurant recommendations, breakfast staff etc all was great here!
Stayed 2 nights. First night got very warm, turned ac on and set to 63 degrees, it pumped out heat! Told front desk next morning, was told hvac had been serviced and wires in several rooms were reversed, maintenance was sent. Went out for the...More
Response from Theodore H, Manager at Embassy Suites by Hilton FlagstaffResponded 1 week ago
Thank you 36GlenB for having taken the time to tell us about your experience. We are are so very sorry about the AC not working in your suite on your first night, your trash not being taken out, and not replacing the coffee during your...More
I found the staff to be very good at answering questions so email them to find out what is available transportation wise as it may vary from season to season. I would not walk from the train with baggage at that time of the... More
I found the staff to be very good at answering questions so email them to find out what is available transportation wise as it may vary from season to season. I would not walk from the train with baggage at that time of the morning. The weather can change fast in that part of the state.