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BEST WESTERN Pony Soldier Inn & Suites

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BEST WESTERN Pony Soldier Inn & Suites
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1,138 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pony Soldier Inn & Suites
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Showing 1,037: English reviews
Calgary, Canada
Reviewed 14 February 2016

The important things that matter for me are: good service, good quality beds, full breakfast and neat and tidy rooms, this Inn had all of these. Because of the age of the hotel the decor may not appeal to some guests.

Review collected in partnership with Best Western
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Helpful?
Thank Alfred P
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay with us. Between what’s important to you for a comfortable night’s rest and what we have to offer, I’m glad to hear that we were a perfect fit! This May, all the new furniture will be arriving to the hotel. We are currently almost done with updates to the...

La Paz County, United States
Reviewed 11 February 2016

In my 9 years as a Student Council Advisor and taking student groups to conventions, this was the best hotel experience I have had. They were extremely organized at check-in and were able to group our rooms together (that has never happened before). They were extremely helpful in meeting all of our needs during our stay. I highly recommend this...

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1Thank Kari A
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Wow-- thank you for taking the time to write such a positive review about your group’s experience with us. From a service standpoint, we understand the importance of convenience and organization and I’m so glad to hear it worked out so well for your stay during the convention. It was a pleasure having you here! We look forward to seeing...

flagstaff, United States
Reviewed 5 February 2016

I thought the overall appearance of the rooms and lobby was great. Everything looked clean. There was a a couple negative things such as a large gap between the front door in the rooms. It was large enough that my phone could fit through it. So I put a pillow on the floor fearing that someone would look in. I...

Review collected in partnership with Best Western
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Helpful?
Thank Calvenia B
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking the time to review your recent stay with us. I’m you had a pleasant experience overall. I have passed along your feedback about the door gap to our maintenance department as it sounds like the weather stripping on the bottom of the door was missing, which is easy to remedy. I’m happy to hear...

Colorado Springs, United States
Reviewed 1 February 2016

From my arrival to my departure I received VERY good service and staff was everything you want from a group of people operating a hotel!! I went to Flagstaff under duress,as my husband had to be hospitalized in Flagstaff while on a trip ,and the extremely helpful and kind staff eased my burden with their friendliness and caring attitude!! I...

Review collected in partnership with Best Western
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Helpful?
Thank Violet C
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for your feedback on your recent stay. While sorry to hear about the circumstances that brought you to Flagstaff, I’m glad to know we were able to provide a comfortable place to stay and a welcoming environment during such a stressful time. It’s our priority to give our guests a hassle free, helpful environment and it’s great to...

Tucson, Arizona
Reviewed 27 January 2016

Comfortable beds and pillows ( I travel with my own as well). Breakfast very nice and the remodel is awesome. Something for everyone. The grounds - some snow- but the roads were easy to drive and no trace of snow. Spa & Pool covered, indoors. Overall a great property. If you are a light sleeper - I would bring ear...

Review collected in partnership with Best Western
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Helpful?
Thank Cheri H
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking the time to review your recent stay with us. Glad to hear you enjoyed our recent upgrades as much as we have and that staying with us during your business trip worked out so well. Other guests that are more sensitive to outside noises will find your recommendations helpful. We look forward to seeing...

Huntsville, United States
Reviewed 26 January 2016

We have travelled all over the world for business and pleasure and we stay at a Best Western Motel or Hotel as often as we can. The stay in this Motel was close to if not the best experience we have had at a Best Western facility. Everybody was extremely friendly and helpful and the room was clean and extremely...

Review collected in partnership with Best Western
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Helpful?
Thank Robert B
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Wow, thank you for writing such a positive review! Needless to say, this is exactly what we strive for and I’m so glad to hear that you had such a wonderful stay with us. It’s with great honor to hear from such a seasoned guest of many Best Westerns that we are the best experience you’ve had with them. We...

Toronto, Canada
Reviewed 23 January 2016

We stayed here one night on our way to Grand Canyon. Free breakfast was convenient. There were lots of choices. We need to use stairs to go to second floor rooms. Location of the hotel is good. We had a late checking, so did not get time to use any other hotel facilities.

Review collected in partnership with Best Western
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Helpful?
Thank BV A
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for taking the time to leave feedback about your recent stay with us. I’m pleased to hear you had a great time overall. Our breakfast is full of choices in the hopes to please each individual palate and I’m thrilled you enjoyed it. We hope to see you again the next time your travels bring you to Flagstaff...

Gilbert, United States
Reviewed 22 January 2016

This hotel was average as Best Westerns go. the room showed signs of wear but all of that could be overlooked. I will not be staying here due to its proximity to the railroad tracks. The train woke me up just about every hour. This hotel might be tolerable if you get one of the rooms in the back of...

Review collected in partnership with Best Western
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Helpful?
2Thank Joshua A
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for your recent stay. While it sounds like you were pleased with your room overall, I am sorry to hear outside noises caused any disturbance to you. Most of our guests find the trains to be a non-issue but for those more sensitive to it, we do have options in other locations of our hotel that might be...

Reviewed 19 January 2016

Rooms were very clean and toiletries were excellent in quality. Continental breakfast was superior to a paying restaurant. Not a big fan of powdered eggs, but overall the variety of foods and beverages made up with the many other choices. We'll be a repeat Staycation visitor to this hotel especially since they are a participant with Snowbowl Ski Resort as...

Review collected in partnership with Best Western
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Thank justinl759
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for taking time to write such a positive review about your recent stay with us. So glad to hear you had a fantastic time on your ski trip and that you enjoyed a comfortable night’s rest with us...and a hot tub soak after a long day! We look forward to seeing you again for your next “staycation” and...

Kingston, Canada
Reviewed 11 January 2016

Hotel is in a great location near shopping and restaurants in Flagstaff, Arizona. Although decor in the room was a little tired we were given an large double suite with two bathrooms. Breakfast room is expansive with lots of healthy choices. We are Best Western Loyalty Club members and booked this hotel in advance on line for a great price....

Review collected in partnership with Best Western
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Helpful?
Thank Penny A
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for your loyalty to Best Western. Despite the temperamental weather we’ve been having, I’m glad to hear it didn’t hinder your overall pleasant stay with us. We do our best to stay on top of clearing the snow to minimize any hassle to our valued guests. Looking forward to seeing you again along your travels coming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Pony Soldier Inn & Suites

Address: 3030 E Route 66, Flagstaff, AZ 86004-3936
Region: United States > Arizona > Flagstaff
Price Range: $102 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pony Soldier Inn & Suites 2.5*
Number of rooms: 75
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Hotel Style:
#8 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pony Soldier Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Pony Soldier Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 132 has 2 bathrooms!”
 of 5 bubbles MMPJMH, 25 Feb 2017 | Read review
“Request to book a quiet room away from the main road.”
 of 5 bubbles 663anneliesem, 24 Jan 2017 | Read review
“Pet friendly”
 of 5 bubbles RCKAZ, 16 Jan 2017 | Read review
“Ask for the second floor”
 of 5 bubbles 533matthewh, 16 Jan 2017 | Read review
“Closer to the rear away from the train track and noise of the train.”
 of 5 bubbles 806JohnC806, 9 Jan 2017 | Read review
5 of 5