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    Best Western Pony Soldier Inn & Suites

    3030 E Route 66, Flagstaff, AZ 86004-3936
    +1 855-977-1439
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    03/12/2017 04/12/2017
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    USD 94*
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    Traveller (142)
    Room & Suite (52)
    Dining (15)
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    Overview
    • Excellent37%
    • Very good33%
    • Average20%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “best westerns” (41 reviews)
    “western hotels” (15 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Pets Allowed
    Facilities for Disabled Guests
    Tennis Court
    Housekeeping
    2.5 Star Hotel
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,358)
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    201 - 205 of 1,238 reviews

    Reviewed 1 March 2017

    Facility was dirty and terribly run down; bedroom floors were tile? Dirty bedding. Lobby and entryways were run down and felt sketchy; front desk staff wasn't unfriendly but they weren't friendly either; surprisingly, the breakfast was very nice. Overall, I felt dirty after staying in...More

    Review collected in partnership with Best Western
    Thank travelerQ3154DV
    Response from sgramsaz, General Manager at Best Western Pony Soldier Inn & SuitesResponded 2 March 2017

    Thank you for taking the time to leave feedback about your recent stay with us. Our breakfast is full of choices in the hopes to please each individual palate and I’m thrilled you enjoyed it. That being said, it’s surprising that your overall impressions fell...More

    Reviewed 28 February 2017

    The place is a bit dated, but immaculately clean. It is staffed with people who make it their whole job to make sure you have a great stay and we did. Be prepared for train noise as Flagstaff is one of the busiest train hubs...More

    Review collected in partnership with Best Western
    Thank wdlander
    Response from sgramsaz, General Manager at Best Western Pony Soldier Inn & SuitesResponded 2 March 2017

    Thank you for choosing Best Western Pony Soldier for a great night’s rest in your travels to Flagstaff. I’m very pleased to hear that from beginning to end, you enjoyed a positive lodging experience with us. Please give us a call directly when booking next...More

    Reviewed 26 February 2017

    We stayed here on a Friday night in February, 2017. After calling several different similarly priced hotels directly, we went for this one because they allow pets and charge only $20.00 per per stay. Their pet friendly rooms are concentrated in one area of the...More

    Thank IllyCoffeeDrinkers
    Response from sgramsaz, General Manager at Best Western Pony Soldier Inn & SuitesResponded 1 March 2017

    Thank you! We sincerely appreciate the level of details you added into your review. I’m glad to hear you had such a positive experience with us while traveling. Furry babies need to be with their family too, and Best Western understands that. So happy we...More

    Reviewed 26 February 2017 via mobile

    Looks a bit run down from outside, but inside is surprisingly modern and clean. Rooms have all been renovated and customer service is great. Nice indoor pool and jacuzzi, very relaxing on a cold day. Great continental breakfast! Everything you need! Would definitely stay again!!

    Thank Jaime M
    Reviewed 25 February 2017

    This BW, as was said on our 2nd visit here a year ago, is the best in the whole U.S. of A. It’s because of people like Beverly, who greets you with a smile at the Front Desk and your room-key within seconds -- and...More

    Thank MMPJMH
    Response from sgramsaz, General Manager at Best Western Pony Soldier Inn & SuitesResponded 1 March 2017

    Wow! We’re honored to receive such high praise from a “Level 6” TripAdvisor contributor! Thank you for the helpful description of our hotel grounds and complimentary breakfast. We’ll make sure Talia and Beverly both receive recognition for exemplary service. They are shining stars to us...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Things to do
    • Pool
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • USD 76 - USD 152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Best Value Hotel in Flagstaff
    • #8 Business Hotel in Flagstaff
    • #14 Romantic Hotel in Flagstaff
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Expedia, Priceline, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Cancelon and TripOnline SA so you can book your Best Western Pony Soldier Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Flagstaff
    • Also Known As
    • Best Western Pony Soldier Hotel Flagstaff ,
    • Best Western Flagstaff ,
    • Best Western Hotel Flagstaff
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    Traveller (142)
    Room & Suite (52)
    Dining (15)
    Pool & Beach (6)
    Hotel & Grounds (57)
    Bathroom (13)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Abigail-france L
    2 August 2017|
    AnswerShow all 3 answers
    Response from s3production | Reviewed this property |
    Hi do not know sorry
    0
    Votes
    HBCoxJr
    2 May 2017|
    AnswerShow all 2 answers
    Response from sgramsaz | Property representative |
    The Airport is about 6 miles from our hotel. We do not have an airport shuttle. There is taxi cab service available and I'm guessing it would be about $15 each way. There are other hotels that are closer to the airport... More
    1
    Vote
    ibmistered
    6 April 2017|
    AnswerShow all 2 answers
    Response from IllyCoffeeDrinkers | Reviewed this property |
    Greetings, We stayed here with two well trained 50 pound dogs in one room without any problems. We just respected the other guests and kept a low profile. Have a nice stay.
    0
    Votes
    Room Tips
    "Stay away from this property!"
    Read review
    "ask for a room toward the back of the hotel to not hear the street noise."
    Read review
    "Preferred the second floor"
    Read review
    "For best value and rest, select a 2nd floor king suite. BE AWARE though - there are no elevators."
    Read review
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