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BEST WESTERN Pony Soldier Inn & Suites

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BEST WESTERN Pony Soldier Inn & Suites
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1,106 Reviews from our TripAdvisor Community

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Showing 1,006: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW via mobile

The hotel was dirty, the beds old, there was only a thin blanket on the bed. Breakfast was ok not great and the restaurant we went to ear there had disgusting food worse I have had in years. I wouldn't recommend this place to anyone. Only thing I can compliment them for is a nice. Dog park.

Helpful?
Thank Muffin1949
Surrey, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

This is a clean BW with a great price point and a very good full breakfast included. Rooms appear to be older but redone and very clean. Beds are not that comfortable but may have just been my room. If you want to head to historical down town you will need to drive but a good economy for those stopping... More 

Helpful?
Thank Qtown71
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Not exactly the Ritz but our experience was very good. Clean rooms, lovely staff, decent breakfast, everyone willing to help with any requests. Location not bad, not in the little town itself, but just a few miles down the road from the historic downtown.

Helpful?
Thank lindalee m
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thanks so much for supporting our efforts here on TripAdvisor. Your comments will surely be helpful to those looking for comfortable, cozy accommodations with an eager to please staff. Please come and visit beautiful Flagstaff again soon! Best, Scott, GM More 

Eugene, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

traveling to New Mexico this was the best stay and the most comfortable and affordable place to stay. great rooms and great Breakfast quite and the staff was always very helpful.I love this place. rail road was across the street but did not hear it.

Review collected in partnership with Best Western

Helpful?
Thank Norman S
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

We have a genuinely caring team here which I am proud to lead. I’m happy to report that this was the sentiment that carried through to you - and that we made your ‘best of’ list. Please come and visit again soon. Enjoy the season! Best, Scott, GM More 

Madera, United States
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Hotel was very nice, Breakfast was good. Room was comfortable and close to an exit which makes it easier for my husband. Only problem was a glitch in the Bestwestern site, kept telling me all the hotels were booked so I had to call instead of booking online. I would stay there again.

Review collected in partnership with Best Western

Helpful?
Thank Tome M
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for the helpful feedback! I’m glad to hear our property warranted a great rating. With all the delicious options our breakfast is a hit with guests! I am looking into your feedback about our website and appreciate you bringing that to my attention. We look forward to your return. In the meantime - safe travels! Best, Scott, GM More 

San Tan Valley, Arizona
1 review
Reviewed 1 week ago

Great place to stay. Breakfast items need to be addressed. Would not eat here, but the coffee was good. Overall experience I will rate 8 out of 10 for the area and hotel selection. The pool needs some attention as well. Not the cleanest.

Review collected in partnership with Best Western

Helpful?
Thank Justin O
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for your stay. An 8 out of 10 is a great rating and we appreciate you taking the time to leave comments. I’m sorry to hear the breakfast did not suit your preferences. While usually a guest favorite due to the wide variety of delicious options we offer, it is with regret to learn there wasn’t something you... More 

california, United States
1 review
Reviewed 1 week ago

great stay for pets, stay in the back of the hotel to get away from the train noise. my dog and cat were treated like they should be . Breakfast was Great. Bacon was served and the food was fresh cooked and the hosts were friendly.It Really made the difference on the final leg of my journey.

Review collected in partnership with Best Western

Helpful?
Thank Q2218PNjamess
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking the time to share your experience. I’m especially glad to hear your furry family members had a good stay too! It’s always encouraging to know we’ve made a difference. Come see us the next time your travels bring you to Flagstaff. Happy trails! Best, Scott, GM More 

Los Alamitos, California
2 reviews
Reviewed 1 week ago

Best Western Pony Soldier Inn & Suites offers a restful and energizing stay. It's access to Arizona's northcentral area provides many opportunities to enjoy the mountains and the Grand Canyon. A must visit for a Southwest USA road trip.

Review collected in partnership with Best Western

Helpful?
Thank 389gregoryl
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for the excellent ratings! And we couldn’t agree more that Flagstaff is “a must visit for a Southwest USA road trip”. Our location makes it really easy to day trip to many spectacular sites including Sedona and the Grand Canyon. We hope you’ll have another opportunity to visit. Remember, the best rates are always found when booking direct... More 

Campton, New Hampshire
Level Contributor
105 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

On my way from Route 66 to Colorado, had to find a place to stay the night. Luckily, I found this little gem. The hotel was almost booked up, and the only room available was a pet friendly room, which was fine with me. It was clean and quiet. The employees are friendly and helpful. The breakfast was complimentary and... More 

Helpful?
Thank ChristineNH
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for the recommendations. Our team is really fantastic and will always go above and beyond to make sure guests are comfortable and happy. I’m glad you enjoyed our breakfast and noticed the care we take in keeping the property looking fresh. Thank you again and safe travels! Best, Scott, GM More 

A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Breakfast was good. Pool was dirty. Room nice. Construction ongoing. Price was fair. Had good dog area for potty runs. Even had potty bags. Not much to see on a walk. Parking was easy. Lighting okay. Luggage cart had flat wheels. Hard to push, if loaded down.

Helpful?
Thank A TripAdvisor Member
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for staying with us and leaving feedback. We’re always concerned with we receive a three-star review but it looks like breakfast, your room, pet-friendly area, parking and lighting was satisfactory. My apologies for the any debris in our pool. If there is ever a similar concern, please be sure to let us know so we can send someone... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about BEST WESTERN Pony Soldier Inn & Suites

Address: 3030 E Route 66, Flagstaff, AZ 86004-3936
Region: United States > Arizona > Flagstaff
Price Range: $104 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pony Soldier Inn & Suites 2.5*
Number of rooms: 75
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Hotel Style:
#8 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pony Soldier Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Pony Soldier Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a mobility issue - don't take a room on the second floor - no elevators”
 of 5 bubbles GBishome, 7 Oct 2016 | Read review
“Stay on the top floor and away from the road/rail.”
 of 5 bubbles josiep495, 26 Sep 2016 | Read review
“Ask for non-smoking room with fridge and window facing east, giving you a pretty view of Route 66 and the railroad.”
 of 5 bubbles gregbV5698NM, 28 Jul 2016 | Read review
“Arrive early, eat breakfast early as the hotel fills up during the summer tourist season.”
 of 5 bubbles CasualView, 2 Jul 2016 | Read review
“Best continental breakfast”
 of 5 bubbles diesella, 29 Jun 2016 | Read review
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