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Their handicapped rooms are not handicapped friendly. The room was way too small. I couldn't get the wheel chair in the room so my mother had to use her walker which I almost didn't bring. We were barely able to get it between the bed...More
Thank Rez C
Response from Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky LaneResponded 25 July 2015
I am terribly sorry to hear of the difficulties you experienced during your recent stay with us. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We greatly appreciate your...More
We booked here as we could not find accommodation closer to the Grand canyon. The drive to the Grand Canyon took about 90minutes. A very scenic route. The gas station midway is a must see.
About the Quality Inn- staff were very pleasant and helpful....More
Response from Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky LaneResponded 24 July 2015
Thank you for your compliments to our staff, hospitality and breakfast layout, though I do apologize for any inconveniences that you experienced. I am sorry for the issue with the car scratches and I thank you for bringing it to our attention. We hope that...More
This hotel is older and a bit dated. We found, however, it to be very clean and comfortable, It is very easy to get to right off the interstate. The location is also convenient to the road to the Grand Canyon. We left early for...More
Thank William W
Response from Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky LaneResponded 20 July 2015
We are sorry that you found our hotel to be older and a bit dated, though we are very pleased to hear that you found it to be very clean and comfortable and that you were still able to enjoy your stay. Thank you for...More
The floor in our room slanted and was loose - when you walked across the room, the TV and chest rattled. The furniture was old, worn, and chipped. The chest had a drawer that would not stay shut - the maintenance man had to tape...More
Response from Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky LaneResponded 15 July 2015
We are so sorry if we weren’t able to meet your expectations of our hotel. We will definitely look into these issues that you mentioned and we will have our maintenance staff to work on these immediately. We are so glad to know that you...More
This was a disappointment compared with other Quality Inns we've stayed in. The bed was very uncomfortable, and the room felt really cramped. Unfortunately, Flagstaff hotels tend to be pricey just because of its location, but we vowed never to stay there again.More
Response from Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky LaneResponded 14 July 2015
I am terribly sorry to hear of your disappointment with our hotel as you have encountered uncomfortable bed and cramped room. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience....More
USD 80 - USD 178 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Smoking rooms available
Number of rooms
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Also Known As
Quality Inn - Flagstaff / East Lucky Lane Hotel Flagstaff ,