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We were traveling on Route 66 and enjoy staying in the old neon motor court hotels. This one needs some attention. My husband was eaten up by bedbugs here. Some lights in the room did not work and the hair dryer was broken. The host...More
Response from chase b, Guest Relations Manager at Western Hills MotelResponded 7 November 2017
We are so sorry that you had a bad experience during your stay. It is unfortunate that you did not advise us of these issues during your stay so we could have addressed them at the time or offered you another room.
Since you did...More
My girlfriend and I stayed here for just a night as we were driving through along Highway 66 and couldn't have been more pleased. The room was simple but clean and the wifi worked great. The owner at the desk was very courteous and helpful...More
Response from chase b, Manager at Western Hills MotelResponded 29 May 2017
I stayed here for 3 days to visit my daughter who is at NAU. I arrived the last Saturday of April and was greeted with snow flurries. This hotel is walking distance to downtown and a few minutes drive to the mall. It was a...More
1 Thank Claudia G
Response from chase b, Manager at Western Hills MotelResponded 7 May 2017
We are happy you enjoyed your visit and er hope to see you again soon.
I really enjoyed my stay at Western Hills really did . They had great service and low rates for them time we had stayed with them. If only they might be willing to let people with cats have their cats with them ,I had to...More
This is an older hotel,yes only two electrical outlets, but the room is comfortable. There were 2 full size beds, a big screen tv, and a nicely updated bathroom. Nothing else. The location is PERFECT. Away from the craziness of the "new" area, walking distance...More