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Courtyard Flagstaff

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Courtyard Flagstaff
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712 Reviews from our TripAdvisor Community

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Showing 674: English reviews
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Rio Rancho, New Mexico
Reviewed 4 days ago NEWvia mobile

Got the wrong size room online.....regular size for 2 adults and 2 teenage knuckleheads.....Jessica at the front desk was amazing and needs to be promoted immediately.....got us a huge room and a rollaway without hesitation......highly recommend Jessica as your desk person.....oh yeah the hotel too

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Helpful?
Thank K R
Somerset, New Jersey
Reviewed 2 weeks ago

We stayed for two night in a 1 bedroom 2 room Suite(1 king, Sofa bed). The rooms are partially renovated, but the infrastructure seems to be dated. A musty smell emanated from the AC/ Heat unit. The suite is very roomy with fridge, micro, kitchen sink, coffee maker and a sofa bed in one room and a king size bed...

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Thank Luzi3
Boston, Massachusetts
Reviewed 3 weeks ago

We stayed here for three nights in Feb/March 2017. The staff was nice. The breakfast was a little pricey for what it was. Flagstaff is a great location to do and see a lot. The kids enjoyed the small indoor pool with attached hot tub.

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Helpful?
Thank Courtney P
Phoenix, Arizona
Reviewed 3 weeks ago

Not as well kept as some other Marriotts I've stayed at. Needs furniture updates, al o needs paint and a deep cleaning. The carpet was so filthy that socks were literally black on the bottom. There aren't many options in Flagstaff but if I could find something better I wouldn't stay here again.

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Helpful?
Thank Tjalb
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Your feedback is important to us, we apologize for issues you encountered. Our housekeeping staff will be addressed on the situation.

Reviewed 20 February 2017 via mobile

Our room was clean. The staff was friendly. The breakfast is ok, but not worth $12. This is our second stay here and we will stay again. An overall good experience. It can be expensive but if you are a Marriott member you can get some special pricing using the app.

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Thank JennyMac1605
Reviewed 18 February 2017 via mobile

The room seemed very clean when we arrived. After returning to the room that night and heading to bed, we pulled back the covers and there was blood all over the comforter. Disgusted we called down to the desk. The front desk agent brought us a new comforter and said he would talk to his manager about a discount. When...

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Thank Kramer K
CourtyardFlagstaff, Manager at Courtyard Flagstaff, responded to this review

Your feedback is important to us, we apologize for comforter issue. Our housekeeping staff will be addressed on the situation.

Greater Manchester, United Kingdom
Reviewed 26 January 2017 via mobile

This property is clean. The breakfast is hot and has multiple choices. The front desk staff are attentive to your needs. They were extra kind putting us on the ground floor by the exit for,our dog. A great value.

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Helpful?
Thank edward s
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear Edward S, Thank you so much for staying with us! We appreciate your taking the time to let us know how we did! We try to make sure we have many different choices for our breakfast so that everyone can have something that they enjoy! And we have been focusing our training on Guest Services so I'm glad that...

Reviewed 21 January 2017

I always stay at this location when in town for work because Flagstaff doesn't offer too many comfortable choices. The last 2 times I have stayed here I have experienced rude employees, dirty rooms, hard beds, and drunk people making noise all throughout the night. I even called the front desk the last time I stayed in the middle of...

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Helpful?
Thank Heather H
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear Heather H, I apologize that your experience with us wasn't up to your, or our, standards. Please be assured that this will be used as a training moment for the front desk staff. I am very sorry that our front desk didn't explain that because you booked through a third party our system will not print out a receipt....

Great Falls, MT
Reviewed 15 January 2017 via mobile

Everything was FIRST CLASS at this fine establishment...(Except the Lumberjacks did thump our U of M GRIZZLIES...)... the rooms were clean, the restaurant and bar were convenient, the pool and hot tub was cozy and the service was classy and the location was close to the NAU "Dome"...

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Thank James L P
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear James L P, Thank you very much for staying with us! We are very glad that you had a good time here with us! I wish I could apologize for the Lumberjacks beating your Grizzlies but as a NAU graduate, I'm a bit biased!! We hope to see you again! Brandie Williams Front Desk Supervisor brandie.williams@marriott.com

Macon, Georgia
Reviewed 5 January 2017 via mobile

Our 2017 New Year's adventure could had not been any better when we checked in at 1am with Joe the night clerk helped us and out 4 year old take care of the items we needed to go skiing. The next morning we had breakfast, being on the road for the last 6 days this was our first home cooked...

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Helpful?
Thank lizsutton32

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located at the crossroads of I-17 and I-40, the hotel sits up on a hill overlooking Northern Arizona University. Relax around the outdoor fire pit or soak up the magnificent views of the San Francisco Peaks from one of our balcony rooms. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff. Not sure where to go? Use our GoBoard™, which is designed to put all the information you’re looking for right at your fingertips, including time, weather, local headlines and events, sports, and restaurant recommendations. In addition to enjoying the ideal location, ambiance and service, your guests will appreciate our room accommodations featuring either one king size or two queen beds. Each guest room offers amenities which include hair dryers, coffee makers, iron and ironing boards, on-command movies and cable television, a large work desk, separate dual data ports, phone line with personalized voice mail and complimentary high speed internet. ... more   less 

Additional Information about Courtyard Flagstaff

Address: 2650 South Beulah Boulevard, Flagstaff, AZ 86001
Region: United States > Arizona > Flagstaff
Price Range: $207 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Flagstaff 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Courtyard Flagstaff Hotel Flagstaff
Hotel Style:
#11 Family Hotel in Flagstaff
#14 Business Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Flagstaff staff and other travellers.
6 questions
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2 months ago
Tucson, Arizona
over a year ago
Phoenix, Arizona
over a year ago

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Questions? Get answers from Courtyard Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are pretty much the same”
 of 5 bubbles Tjalb, 1 Mar 2017 | Read review
“overlook the patio”
 of 5 bubbles jpourbaix, 21 Oct 2016 | Read review
“Easy off easy on from interstate”
 of 5 bubbles JandPtx, 18 Oct 2016 | Read review
“Rooms on the back side of the hotel would have the best view.”
 of 5 bubbles teresas100, 17 Oct 2016 | Read review
“2nd or 3rd floor facing the front of the hotel provides the best views.”
 of 5 bubbles TomCincinnatus, 15 Oct 2016 | Read review
5 of 5