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Knights Inn Flagstaff

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128 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Fairhope, Alabama
Reviewed 8 August 2014

Worst place...dirty, shower leaked and worst experience finding a used condom between wall and sink. After complaining told I could go elsewhere, but no refund because I was in room for an hour!!! Location is shared with a busy gas station that is open 24/7. Breakfast???? really would not try, even coffee was "mud".

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Helpful?
Thank rose p
GMFlagstaff2014, Manager at Knights Inn Flagstaff, responded to this review

I deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making to improve upon the guest experience with every stay.

Mesa, Arizona
Reviewed 25 July 2014

This hotel lies about what they have to offer. The pictures are not what the real rooms look like. They are small rooms with just the bare necessities. The neighborhood is questionable, while looking for the hotel there were men in the street around a vehicle selling drugs. We came from out of state for a wedding and the hotel...

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1Thank G559AZam
GMFlagstaff2014, Guest Relations Manager at Knights Inn Flagstaff, responded to this review

Hello G559AZam, It is truly disappointing that we failed to meet your exacting preference during your stay with us. Please know that we strive to provide quality accommodation to our guests as we value your business. We take our guests concerns seriously. i will accelerate your feedback on the quality of customer service you received, trust that our management will...

Reviewed 7 July 2014 via mobile

I was in here on the holidays an the place was nasty and the front desk people where Very Disrespectful. I booked with them an took a chance due to high prices I made, a mistake an paying by debit I couldn't get my money back. I just wanted to leave an go over to DRURY HOTELS but those disrespectful...

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1Thank Anthony D
GMFlagstaff2014, Guest Relations Manager at Knights Inn Flagstaff, responded to this review

Hello Mr. Anthony D., It is very disheartening to know that we failed to meet your satisfaction, your standard clean preference, breakfast selection and customer service. I regret further that your concerns had to be addressed with the presence of authorities. Please accept my sincerest apologies for the miss-communication and trust that I will bring to our management your concern...

Irving, Texas
Reviewed 2 July 2014

My children and I stayed here in June 2014. I was driving from Carson City, NV to Dallas, TX and was just beat. We arrived at 9am, which is early. The manager (who is VERY sweet) asked what time I was leaving. I said at 9pm that night. She gave me a wake-up call and a room that had double...

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Helpful?
Thank TahoeChic14
GMFlagstaff2014, Director of Sales at Knights Inn Flagstaff, responded to this review

Hello TahoeChic14, Thank you for making Knights Inn your choice of hotel. We are glad for the opportunity of having your business and for taking time to share your experience and taking note of our effort to make your stay comfortable after a long drive. Please know that we will do our best to be able to provide you the...

Coquitlam, Canada
Reviewed 30 June 2014

It's at a very good location as a "jumping off" point for a tour of Grand Canyon since it's like a 20-minute walk to the Flagstaff Amtrak Station where they'll pick you up early in the morning (Arizona Shuttle is the one I know, there may be others too). Even the Greyhound Station is only about a half hour to...

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Thank Myo M
GMFlagstaff2014, Guest Relations Manager at Knights Inn Flagstaff, responded to this review

Hello Myo M, I am glad that you find our rates reasonable. Thank you for choosing to staying with us during your visit to Grand Canyon, for taking note the efficiency of our staff, our breakfast served and the convenience of our location to your travel purpose.Please know that we are doing our best to be able to provide our...

Mesa, Arizona
Reviewed 8 June 2014

We stayed here in the beginning of January when we decided to make a day trip up to Flagstaff. It ended up snowing and we didn't want to drive back in a snow storm at night so ended up staying here for about $27! The place was clean, and the AC kept us warm! Although this was an older property,...

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Helpful?
Thank Josh1221
GMFlagstaff2014, Guest Relations Manager at Knights Inn Flagstaff, responded to this review

Hello Josh1221, Thank you for your positive feedback for our hotel and for sharing your experience during your stay. I am glad that we have provided you accommodation sufficing your needs and will always be grateful to you for not hesitating to stay with us and for giving us your business. We hope to have you and your family again...

Amarillo, Texas
Reviewed 29 May 2014

Out on a solo rim to rim hike to the Grand Canyon decided to rest in Flagstaff before i headed home on Memorial day,my first impression of mgr was not very nice she was a lil on the rude side not a whole lot but just enough for me to not want to come back, she gave a corner room...

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Thank Raul A
GMFlagstaff2014, Guest Relations Manager at Knights Inn Flagstaff, responded to this review

Hello Raul A, I apologize if your recent stay at our hotel was not up to your standards in order to forward your concerns to our management please provide us the date of your check in as well as the room you stayed in so that I could verify all your comments and forward it to our management for further...

Ottawa, Canada
Reviewed 27 May 2014

We paid for a room at this "hotel" but didn't stay. The room they gave us had no windows - surely a violation. The only other non-smoking room available - the only other room available - was a smoke infested rat hole. The batteries had been taken out of the alarm. Our friends who were also staying at this place...

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1Thank Sylvia H
San Diego CA
Reviewed 22 February 2014

This hotel is located directly across the street from the Drury Inn & Suites, just a couple of blocks south of the downtown area. The location is quite good, but the hotel is old and tired and in need of some serious updating/upgrading. This is not a good indication of location/location, because while the location is good, the hotel is...

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Helpful?
Thank nadojeff
GMFlagstaff2014, Guest Relations Manager at Knights Inn Flagstaff, responded to this review

Hello nadojeff, Thank you for taking the time to write us a review regarding your recent stay at Knights Inn Flagstaff. We truly regret the fact that we haven’t met your expectations during your stay with us and we appreciate all your comments and reviews as it will be our basis for evaluation and further improvement of our services. We...

Grand Canyon
Reviewed 18 February 2014 via mobile

I stayed here on Feb 14, 2014. It's not the best but it is clean & staff is very friendly. Close to plenty of services. Price wasn't bad for the room. $50. for two ppl. I'd stay there again! Front desk clerk always smiling & friendly! Would've given a 5 star rating, but it does need some minor renovations. Looks...

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Helpful?
Thank BuzznThru
GMFlagstaff2014, Guest Relations Manager at Knights Inn Flagstaff, responded to this review

Hello BuzznThru, Thank you for staying at Knights Inn Flagstaff. I quite agree that we are making some improvements on our services in order to provide our guests with a memorable experience every time they check-in to our hotel. Thank you again for sharing with us your experience at our hotel and we certainly look forward to welcoming you again...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Knights Inn Flagstaff

Address: 224 S. Mikes Pike, Flagstaff, AZ 86001
Region: United States > Arizona > Flagstaff
Price Range: $67 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Knights Inn Flagstaff 2*
Number of rooms: 35
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Also Known As:
Knights Inn Flagstaff Hotel Flagstaff
Flagstaff Knights Inn
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Questions & Answers

Here's what travellers have asked, with answers from Knights Inn Flagstaff staff and other travellers.
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Questions? Get answers from Knights Inn Flagstaff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free breakfast was just doughnuts and coffee”
 of 5 bubbles 980mandye, 27 Feb 2017 | Read review
“Poor customer service. She acted like she was doing me a favor to let me stay here.”
 of 5 bubbles j88inc, 23 Dec 2016 | Read review
“Check smoking or non”
 of 5 bubbles calimagna, 12 Oct 2016 | Read review
“Don't chose any”
 of 5 bubbles rossyroamer, 3 Jun 2016 | Read review
“If you want cheap, this is probably the best, but recommend some place else.”
 of 5 bubbles GaryTracySr, 10 Sep 2015 | Read review
5 of 5