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Fairfield Inn Scranton

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Fairfield Inn Scranton
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230 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Scranton
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Showing 229: English reviews
Reviewed 12 May 2016 via mobile

Comfortable bed, helpful and friendly staff. We arrived later than expected but had called ahead. My name (first name, last initial) was posted as a Silver Level member guest! Spacious room, quiet, and clean. Didn't use the pool but it did look inviting. Just passing through but Fairfield is a good option.

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Helpful?
1Thank Linda K
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Hi Linda, thanks so much for taking the time to review the Scranton Fairfield Inn! I'm glad you found the staff to be friendly and helpful and the bed to be comfortable! We pride ourselves in our outstanding service. Thanks again and we hope to see you again the next time you're passing through!

New England
Reviewed 3 May 2016

Pretty good complimentary breakfast. Orange juice was better than I expected. Eggs and sausage and I think 4 kinds of cereals. Yogurt and muffins. Reasonably well located. Close to PSU Scranton (by car anyway). Fairly helpful and relaxed staff. I liked them. The only thing that really annoyed me was one of the beds in my room was really squeaky....

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Helpful?
Thank eja117
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thanks for taking the time to review the Scranton Fairfield Inn! I'm glad you enjoyed our complimentary breakfast and that our location was convenient for you. I will be sure to have our maintenance staff check out the beds.. thanks for letting us know about that! I am sorry that it kept you up.. that is definitely not a good...

Elma, New York
Reviewed 27 April 2016

Hotel staff was very friendly! Room was clean and the bathroom was large and clean. Breakfast was very nice... hot and plentiful. The hotel is in an area not far from many stores, mall, big-box retail places... too far to walk but within 5 minute drive. While there we took a nice trip to Nay Aug Park. Overall, this was...

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Helpful?
Thank RBE14059
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thanks so much for the review! I'm glad you found the room to be clean and spacious. I hope you enjoyed Nay Aug Park - it's beautiful! Thanks for staying with us and we hope to see you again soon!

Le Claire, Iowa
Reviewed 23 April 2016 via mobile

Perfectly adequate for overnight. Getting some age on it, but bed was comfortable, room air conditioning stayed cold for sleeping and plenty of hot water for shower. A bit tricky to find off I81. Breakfast was okay. Staff was limited but helpful.

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Helpful?
Thank Kathy G
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thanks for reviewing the Scranton Fairfield Inn! I'm glad you enjoyed your stay and had a good night's sleep. Hope to welcome you back the next time you're in Scranton!

Pensacola, Florida
Reviewed 22 April 2016 via mobile

Staff were helpful and friendly. Wireless internet signal was strong. Doesn't have a fitness center so you have to go to the Residence Inn next door for a work-out. The RI fitness center has 2 treadmills, 1 elliptical, and 1 stationary bike. It also has some barbells up to 35lbs. If you like to run outdoors, then there really isn't...

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Helpful?
Thank #1Cubsfan
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thanks for taking the time to review the Scranton Fairfield Inn! I'm glad you found us to be a good value and that our staff was friendly and helpful. Thanks for staying with us and we hope to welcome you back the next time you're in town!

Lock Haven, Pennsylvania
Reviewed 21 April 2016 via mobile

We spent a weekend at this hotel and were very pleasantly surprised by the lovely staff. We checked in late with Corey and he was so kind and helpful. He even stayed past the end of his shift to get us taken care of. There was fresh coffee 24 hours a day and a nice breakfast selection. The breakfast staff...

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Helpful?
Thank Kelly T
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thank you so much for your review! I'm glad you enjoyed your stay with us and that our staff made it even better! I will make sure to let Corey, Des, and Janet know that their efforts were appreciated. Thanks again and we hope to see you again!

Boston, Massachusetts
Reviewed 19 April 2016 via mobile

Checked out this morning. Not even an acknowledgement good morning no smile nothing Room was very dusty. Both myself and husband we sneezing all night A/c did not work properly so uncomfortable But pillows were great. Won't start here again. Young man that checked us in was very nice

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Helpful?
Thank nags48
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Hello, thank you for taking the time to review the Scranton Fairfield Inn. I'm sorry your experience was not up to your expectations. The issues you experienced are by far not typical at my property and I'm sorry that this happened to you. I would be happy to offer you a discount to give us a try the next time...

Mechanicsburg, Pennsylvania, United States
Reviewed 12 April 2016 via mobile

I stayed here for a night and it was exactly what I expected, good for a quick stay but definitely on the older side. The drapes and furnishings were dated. Our room was clean though. The staff were great and very accommodating. They started breakfast early since we were part of a group that needed to leave around 7. It...

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Helpful?
Thank Meghan B
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Hi Meghan, thanks so much for the review! I am glad that you found our rooms to be clean and our staff to be accommodating. We were happy to open breakfast early for your group and I'm glad that we were able to help you make it to the meet on time! Thanks again and we hope to welcome you...

Linwood, New Jersey
Reviewed 8 April 2016

Have stayed here several times and have always found the rooms to be clean! Staff have always been welcoming and very attentive when we needed anything. Breakfast buffet is adequate. Disappointed on two of our stays that the pool was not open.

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Helpful?
Thank Karen G
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Hello Karen, thank you for reviewing the Scranton Fairfield Inn! I'm very happy to hear that you found our rooms to be clean and the staff to be welcoming! I'm sorry that the pool was closed for maintenance during two of your stays - we do our best to keep it open all the time, however certain issues force us...

Loyalhanna, Pennsylvania
Reviewed 28 March 2016

I understand that a Fairfield Inn is a less expensive alternative in the Marriott family of properties. But, even when a property is less expensive it should be clean!!! I read some of the reviews prior to booking, but when someone said the property was dated, no problem I thought. Dated meant to me an older property, no big deal...

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Helpful?
1Thank 928sta
Nicole M, Manager at Fairfield Inn Scranton, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us on TripAdvisor! On behalf of the entire Scranton Fairfield Inn Team, I would like to extend our most sincere apology to you for the issues you experienced during your stay. No excuses here, we obviously dropped the ball big time, and as you can see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Scranton Fairfield Inn by Marriott welcomes you with excellent amenities and always-friendly service with a smile. We're conveniently located, within miles of major highways and over 50 restaurants, shops, and other attractions. Business travelers have made us one of the go-to hotels in the Scranton, PA area for our close proximity to the Oil and Gas region, major healthcare facilities such as CHS, Alliance Global, TMG, Geisinger and other major companies! Likewise, leisure guests love to stay at Scranton Fairfield Inn for a convenient rest near popular attractions: NBC's "The Office" Tour, Viewmont Mall, Steamtown National Historic Site and Mohegan Sun Casino. When you're ready to relax, do so in our spacious rooms complete with luxury bedding, free Wi-Fi and premium Satellite channels on 32" flat screen TVs. Start each morning with our newly expanded free hot breakfast, now featuring scrambled eggs, sausage, fresh fruit, Dannon yogurt and more. You'll also enjoy an indoor pool. ... more   less 

Additional Information about Fairfield Inn Scranton

Address: 949 Viewmont Dr, Scranton, PA 18519-1663
Region: United States > Pennsylvania > Scranton
Price Range: $116 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Scranton 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Scranton Fairfield Hotel Dickson City
Fairfield Dickson City
Fairfield Inn Dickson City
Scranton Fairfield Inn
Dickson City Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Scranton staff and other travellers.
1 question
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Honesdale, Pennsylvania
2 months ago

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Questions? Get answers from Fairfield Inn Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevators and vending.”
 of 5 bubbles leroys73, 11 Dec 2016 | Read review
“Quiet area. relaxing.”
 of 5 bubbles E3839JUfranks, 6 Sep 2016 | Read review
“Go for the higher floors for less noise”
 of 5 bubbles jonthethird, 25 Oct 2015 | Read review
“All rooms are good. We prefer ground floor rooms.”
 of 5 bubbles GeneDichiara, 14 Sep 2015 | Read review
“We were on the bottom floor with a view of the parking lot. However, no noise problems whatsoever :-)”
 of 5 bubbles saranM4628LA, 12 Sep 2015 | Read review
5 of 5