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Most filthiest place I’ve ever stayed in. No microwave or mini fridge but you could “rent” one for $15.00 a night! Ridiculous! Not to mention the lack of employees to keep place clean. Trash outside in cans poring over. Saw one man working his butt...More
Date of stay: July 2018
3 Thank troutmanlee
Response from Ms_Maggee_May, Guest Relations Manager at Red Carpet Inn & Suites ScrantonResponded 9 August 2018
Thank you for your review of our property. We're sorry that you weren't pleased with your stay with us, but we do appreciate your letting us know where improvements need to be made. Since not all of our rooms have microwaves or mini fridges, we...More
This place is deplorable. We paid $75 a night, filthy dirty. $10 to have phone on. SCAM!!! Bathtub backed up while trying to shower...mold everywhere. Man from maintenance made our bed when we left at 330pm to get food, came back to stuff missing. Next...More
Date of stay: June 2018
1 Thank Andrew T
Response from Ms_Maggee_May, Guest Relations Manager at Red Carpet Inn & Suites ScrantonResponded 10 August 2018
Thank you for your review of our property. We're very sorry that you weren't;t pleased with your stay with us. We appreciate your letting us know where improvements need to be made and we will do our best to improve. Thank you again.
We stayed here on marathon weekend. As soon as we walked in the smell of mildew overwhelmed us. Not surprising considering there was a huge water stain on the ceiling. The bedding had burn holes through out both beds. There was a large urine stain...More
The stairway was very narrow and unlit. Staff was helpfuk but room smelled bad. We went out and purchased aerosol air freshener to make it bearable. Towel rack was falling off the wall, TV remote would not work. The whole place seemed to be way...More
From the time I Walked in the lobby..it seems like a mom and son and not really too professional..she was writing out my bill and adding on a safe fee..I said safe fee? They add it on automatic..Then the room hmmm...cigarette burns all over tub,shower...More