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Sheraton Springfield at Monarch Place

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Traveller (173)
Room & Suite (74)
Dining (5)
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Overview
  • Excellent24%
  • Very good36%
  • Average21%
  • Poor12%
  • Terrible7%
Travellers talk about
“club floor”(17 reviews)
“renovated room”(8 reviews)
“nice hotel”(34 reviews)
AMENITIES
Free Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Sheraton Springfield at Monarch Place
Special Offer:Breakfast for 2 Included
Hotel deals
Offers from Sheraton Springfield at Monarch Place
Special Offer:Breakfast for 2 Included
Hotel deals
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Reviews (593)
There are newer reviews for Sheraton Springfield at Monarch Place
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124
73
43
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All reviewsclub floorrenovated roomnice hotelgreat rateper daydance competitionstay at this hotel againmemorial bridgean overnight stayfitness centerone night staybeds were comfortableindoor poolhall of fameconnecticut riveroff the highwayatrium
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251 - 255 of 584 reviews
Reviewed 15 October 2014

My wife and I visited my son recently at college and stayed at this hotel. We are pretty well traveled - we think.... That means we have spent a lot of money on hotels and this hotel was certainly no worth it. A simple price...More

2  Thank Jedi-Travler
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 25 October 2014

Thank you for your review of our hotel, I am pleased to learn that you found the hotel clean and comfortable. We do not own the garage therefore a discounted rate has been passed on for our parking. We share with a 25 story office...More

Reviewed 9 October 2014

Just ended a yearly state conference at this hotel. Customer service is excellent, food served at each meal was outstanding. Cookies at check-in desk is a nice touch. However, there are a few issues with this hotel. There are no refrigerators. No towel racks in...More

1  Thank KailuaSunrise
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 14 October 2014

Thank you for sharing with me your feedback, I will investigate the situation which took place in your guest room. We clearly have a standard operating policy for removing items from the guest room for proper cleaning. Again, thank you and w=I hope you will...More

Reviewed 4 October 2014

The second morning that I spent here I was awakened at 7:30 AM by several women talking loudly, dropping f-bombs and other obscenities, as they discussed their personal lives. At first, I thought it was a group of guests. It turned out that it was...More

3  Thank FeltonS
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 14 October 2014

Thank you for sharing with me your feedback, please accept my apologize for the behavior of the associates who were assigned to clean your guest room/floor. The behavior is unacceptable and will be reviewed with all the associates. Yes, housekeeping staff are to call in...More

Reviewed 29 September 2014

We've stayed here a few times and have been satisfied. That being said, this last stay did not meet our expectations. I had reserved a deluxe king room, which I was told by the reservationist was larger than the standard king room and had club...More

2  Thank traveller226
Reviewed 25 September 2014

We were thoroughly impressed with this hotel (and Springfield!), which was a pit stop for us on our way to Boston for a wedding. Our room was very clean and nicely decorated. The carpeting seemed newer. Free bottled water. Nice quality amenities. (First time I...More

1  Thank Sarah B
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 27 September 2014

Dear Susan B, thank you for sharing your comments with me, I am glad to learn of your experience as well as the cleanliness of your room. I have shared your feedback regarding the breakfast area with our Restaurant Manager and Chef, I can assure...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 162 - USD 267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 162 - USD 267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (74)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Cheryl G
30 August 2017|
AnswerShow all 4 answers
Response from buzz333 | Reviewed this property |
I do not know? We drove when we went. Sorry I can't help. Seems like the kind of hotel that would tho.
0
Votes
Jeff K
18 May 2017|
AnswerShow all 6 answers
Response from Aaron C | Reviewed this property |
Oh, its downtown, so running overall may be a challenge unless you like frequent stops. I would suggest the fitness center in the hotel or LA Fitness
1
Vote
Cheryl C
3 September 2016|
AnswerShow all 4 answers
Response from JBartlett1 | Reviewed this property |
Best thing to do is try google map from that location. Always works for me :)
1
Vote
Room Tips
"Rooms facing the city are much quieter."
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"River view might be nice. Middle-of-floor room was quiet."
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"Bring your own water!"
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"Higher floor for quiet"
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