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    Tower Square Hotel Springfield

    2 Boland Way, Springfield, MA 01115
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    04/02/2018 05/02/2018
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    USD 193*
    USD 164*
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    USD 193*
    USD 193*
    Traveller (89)
    Room & Suite (38)
    Pool & Beach (4)
    Overview
    • Excellent22%
    • Very good42%
    • Average22%
    • Poor11%
    • Terrible3%
    Travellers talk about
    Wifi
    Parking
    Breakfast Available
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    Rooms
    4 Feb.5 Feb.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (379)
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    11 - 15 of 373 reviews

    Reviewed 24 October 2017

    While the hotel is clean and well-maintained, the rooms are a little scuffed up and could use a refresh. However, the staff was friendly, design was thoughtful, and rooms were comfortable/quiet. The large indoor pool and rooftop gardens were nice features, but the pool area...More

    Thank Josh T
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 26 October 2017

    Dear Traveler, Thank you for staying with us. I appreciate your time and the feedback provided. I was disappointed to read about the condition on our pool and will inspect the area to ensure it is up to standard. Please accept my apologies for any...More

    Reviewed 15 October 2017 via mobile

    Comfortable room, nice lobby and restaurant. The staff are very helpful. A couple of blocks from the Connecticut River. There is self-parking in the attached garage with a nominal fee. Very convenient to lots of restaurants, museums, and the Symphony Orchestra.

    Thank Fauzia T
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 16 October 2017

    Thank you for staying with us and for sharing your feedback. I appreciate your time and I’m sure future travelers will find your review helpful.

    Reviewed 10 October 2017

    So we booked two rooms for two days. The staff was nice, and the rooms, although worn, were fine. I realize there is not much they can do with the bathrooms, but they are so tiny that you cannot move around. The sink area should...More

    Thank pennysaeger
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 11 October 2017

    Dear Traveler, Thank you for staying with us and for providing your feedback. I appreciate your time and it was nice to read your staff comments as well. Please accept my apologies for the inconvenience you and your family experienced in the pool area. I...More

    Reviewed 5 October 2017

    I have stayed at the Springfield Marriott many times in the past, but haven't been in the area on business for a few years. The Town Square Hotel is still the Springfield Marriott in its essence, but since the property is for sale, they can't...More

    Thank Bradley S
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 6 October 2017

    Dear Traveler, Thank you for staying with us and for providing your feedback. It’s always nice to read reviews from our repeat guests. I appreciate your comments and please accept my apologies for the inconvenience with our main parking garage entrance. I will share your...More

    Reviewed 4 October 2017

    I stayed this past weekend as my wife is traveling in the area for business. The property was a former Marriott up till early summer 2017. Staff was friendly, but communications between the front desk and other depts is not there. Repeated calls for a...More

    Thank Craig B
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 5 October 2017

    Dear Craig, Thank you for staying with us and for posting your feedback. I’m happy we had the chance to talk earlier this week and appreciate your time and candid feedback. Please be assured that I have shared your perceptions with the managers and associates...More

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • USD 152 - USD 209 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 262
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Priceline, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Tower Square Hotel Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Springfield
    • Also Known As
    • Marriott Springfield Hotel Springfield ,
    • Springfield Marriott
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    Traveller (89)
    Room & Suite (38)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (63)
    Business Centre & Event Rooms (3)
    Bathroom (1)
    Nearby
    Nearby HotelsSee all 8 hotels in Springfield
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    Nearby Restaurants
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    Palazzo Cafe
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    Nearby Attractions
    Springfield Museums
    373 reviews
    .59 km away
    Dr. Seuss National Memorial Sculpture Garden
    370 reviews
    .59 km away
    Basketball Hall of Fame
    520 reviews
    1.06 km away
    Springfield Armory National Historic Site
    222 reviews
    1.51 km away
    Ask a question
    Questions & Answers
    Diane D
    16 June 2016|
    AnswerShow all 4 answers
    Response from A J F | Reviewed this property |
    No pets allowed.
    1
    Vote
    Debbie A C
    8 January 2015|
    AnswerShow all 6 answers
    Response from Bill H | Property representative |
    The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted... More
    0
    Votes
    Room Tips
    "avoid the river view unless the freeway construction is complete"
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    "Ask to face the river."
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    "Higher floor rooms facing the highway are quieter and provide a better view."
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    "get a higher room. Rooms near the lower roof (floor 7/8) had quite a bit of AC noise from the condensers on..."
    Read review
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