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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
While the hotel is clean and well-maintained, the rooms are a little scuffed up and could use a refresh. However, the staff was friendly, design was thoughtful, and rooms were comfortable/quiet. The large indoor pool and rooftop gardens were nice features, but the pool area...More
Thank Josh T
Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 26 October 2017
Thank you for staying with us. I appreciate your time and the feedback provided. I was disappointed to read about the condition on our pool and will inspect the area to ensure it is up to standard. Please accept my apologies for any...More
Comfortable room, nice lobby and restaurant. The staff are very helpful. A couple of blocks from the Connecticut River. There is self-parking in the attached garage with a nominal fee. Very convenient to lots of restaurants, museums, and the Symphony Orchestra.
Thank Fauzia T
Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 16 October 2017
Thank you for staying with us and for sharing your feedback. I appreciate your time and I’m sure future travelers will find your review helpful.
So we booked two rooms for two days. The staff was nice, and the rooms, although worn, were fine. I realize there is not much they can do with the bathrooms, but they are so tiny that you cannot move around. The sink area should...More
Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 11 October 2017
Thank you for staying with us and for providing your feedback. I appreciate your time and it was nice to read your staff comments as well. Please accept my apologies for the inconvenience you and your family experienced in the pool area. I...More
I have stayed at the Springfield Marriott many times in the past, but haven't been in the area on business for a few years. The Town Square Hotel is still the Springfield Marriott in its essence, but since the property is for sale, they can't...More
Thank Bradley S
Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 6 October 2017
Thank you for staying with us and for providing your feedback. It’s always nice to read reviews from our repeat guests. I appreciate your comments and please accept my apologies for the inconvenience with our main parking garage entrance. I will share your...More
I stayed this past weekend as my wife is traveling in the area for business. The property was a former Marriott up till early summer 2017.
Staff was friendly, but communications between the front desk and other depts is not there. Repeated calls for a...More
Thank Craig B
Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 5 October 2017
Thank you for staying with us and for posting your feedback. I’m happy we had the chance to talk earlier this week and appreciate your time and candid feedback. Please be assured that I have shared your perceptions with the managers and associates...More
USD 152 - USD 209 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted... More
The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted compared to the $30.00 fee the garage would typically charge for a 24 hour time period.
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"avoid the river view unless the freeway construction is complete"