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Hampton Inn & Suites Springfield/Downtown

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Traveller (96)
Room & Suite (64)
Dining (21)
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Overview
  • Excellent66%
  • Very good26%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“hall of fame”(61 reviews)
“room was clean”(26 reviews)
“the barn”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Springfield/Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Springfield/Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (343)
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Traveller rating
218
90
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LanguageEnglish
218
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8
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All reviewshall of fameroom was cleanthe barncomplimentary breakfast was goodfront deskgreat hotelwonderful staymorning breakfastfridge and microwavea hilton honors memberup to dateconvenient locationbreakfast barwould stay againbig efresh fruitwaffles
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1 - 5 of 340 reviews
Reviewed 2 days ago via mobile

I am extremely disappointed with this hotel’s customer service especially in regards to emergency cancellations. I have been traveling for the past 2 months for my son’s basketball tournaments out of state and we always choose to stay in Hampton Inns/Hiltons. My husband has MS...More

Thank Sherbear2213
Response from Lisa N, Manager at Hampton Inn & Suites Springfield/DowntownResponded 2 days ago

We are sorry that our cancellation policy has left you feeling frustrated, especially when unfortunate events occur. All cancellation policies are provided at the time of booking and guests are advised to review all communications related to their stay, and make changes within the cancellation...More

Hotel's Favourite
Reviewed 4 weeks ago

We had an excellent stay. The staff are so welcoming and their approach to caring for guests is personal and professional. The bed and bed linens were great as was the wifi. The breakfast buffet was as we expected at Hampton. Highly recommended.More

1  Thank David K
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites Springfield/DowntownResponded 4 weeks ago

Dear David, We so appreciate that you chose to stay with us! Thanks for your great feedback. At Hampton Inn and Suites Springfield, we take great pride in delivering high-quality service in all areas, and it's great to read that our hardworking team was able...More

Reviewed 3 weeks ago

We stayed here with a cheer team. The kids loved the pool. Breakfast the next morning was perfect! They easily accommodated everybody during the morning rush. It was a good place to stay overall. I would stay definitely stay again.More

Review collected in partnership with Hampton
Thank mgirgenti312
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites Springfield/DowntownResponded 3 weeks ago

Our day is brightened by your outstanding review of Hampton Inn & Suites Springfield/Downtown! We're happy to hear that the kids on the cheer team loved our refreshing pool. It's also marvelous that your group received excellent service during breakfast and that the meal itself...More

Reviewed 3 weeks ago

Very convenient location for downtown and the Basketball Hall of Fame. Well-kept grounds, clean and bright lobby, and very nice front desk ladies. The beds were very comfortable, clean, and spacious room and bathroom. While I didn't take advantage of it, their was a nice...More

Thank kara7374
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites Springfield/DowntownResponded 3 weeks ago

The team appreciates you choosing to stay with us at the Hampton Inn & Suites Springfield/Downtown! It thrills us to hear that you found the decor and grounds to be inviting and that our convenient location allows for easy access to the nearby downtown activities....More

Reviewed 4 weeks ago

I always stay at Hampton Inns when I can because I know I will get a comfortable bed and clean setting. This was no exception. I've given five stars because the breakfast was exceptionally good by my standards: real nuts and craisins for the oatmeal,...More

Thank Meegan K
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites Springfield/DowntownResponded 4 weeks ago

Dear Meegan, We thank you for your terrific review of your stay with us here at Hampton Inn & Suites Springfield/Downtown. It is fabulous to know that you depend on our brand for a clean and comfortable room everytime you stay with us. Also, the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 132 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 132 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (96)
Room & Suite (64)
Dining (21)
Pool & Beach (4)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
leona mae S
13 September 2017|
AnswerShow all 6 answers
Response from nicolelO9518AX | Reviewed this property |
Yes!
0
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BrooklynMom_of_twins
16 August 2017|
AnswerShow all 4 answers
Response from MySonDoesTheRating | Reviewed this property |
I am sorry but I don't recall if there is bacon offered at this hotel. We have stayed at many differrent Hampton Inns and their breakfasts are different each day. So even if they had bacon the day we stayed, they might not... More
1
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Room Tips
"This hotel has a room location map to help you choose a room when using their automatic check-in feature."
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"Stay off the highway side of the building."
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"corner room, facing basketball hall of fame"
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"Elevators(2) were very slow; recommend to stay at a low floor. Also car wash side is loud during the day with..."
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