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La Quinta Inn & Suites Springfield

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494 Reviews from our TripAdvisor Community

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Showing 480: English reviews
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Reviewed 6 days ago NEWvia mobile

Stayed for one night this past weekend easy to find clean friendly staff. Perfect place if you need to be in Springfield Ma. Comfortable beds and plenty of room with five in the 2 Queen pullout bed option

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Helpful?
Thank Missy C
Reviewed 1 week ago

Booked 2 La Quinta locations earlier in the month because our plans were in limbo and we were not sure which location would work best for our weekend. Ended up cancelling the La Quinta in Sturbridge 1 week before and choosing this one next to the convention center in Springfield. When we arrived at 8pm we were told that our...

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Helpful?
Thank Jamie W
Haverhill, Massachusetts, United States
Reviewed 3 weeks ago

Room was average, beds were fine, bathroom was ok. But there was no fan in the bathroom. And after one night, we did not get any new bath towels. Plus there is no wifi and no conditioner, only shampoo.

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Helpful?
Thank GwenM100
Cristina G, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

I appreciate you taking the time to tell us about your experience at La Quinta Springfield. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We do provide free wifi. Our housekeeping staff is working on getting conditioner back into our rooms. Thanks again for your time, and we look forward to seeing you...

Frankfort, New York, USA
Reviewed 3 weeks ago

This hotel is always busy when we visit during the annual Amherst Train Show. Despite being busy, the staff is always helpful, the place stays very clean, the cleaning staff is friendly and even the breakfast area is well staffed and stocked. How they manage to do this nothing short of amazing. It has been like this all four times...

Review collected in partnership with La Quinta
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Thank salvatores805
Canada
Reviewed 5 weeks ago

good clean rooms, large breakfast area to enjoy the free breakfast (had a good variety of cereals, yogourts and some hot items), ample free parking, some green space for dogs, good location (was approx. 10 min drive to most of our area destinations) , helpful staff

Review collected in partnership with La Quinta
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2Thank jamesz345
tampa bay FL
Reviewed 20 January 2017

Spent 4 nights here. Room was very clean and large. TV is on the small side, but overall nice room and a very good value. Easy access to center city and I91. Breakfast was ok, just not a lot of choices.

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Thank Paul W
Greenwich, Connecticut
Reviewed 19 January 2017

It was a comfortable and spacious room. The hotel was quiet, clean with a professional atmosphere. I would definitely stay here again. I brought guests who felt the same. It was also convenient to restaurants and businesses.

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Thank Carol R
Yonkers, United States
Reviewed 17 January 2017

The price for the room was a little high. Plus the hotel had bar that only stayed open to 10pm on Saturday night. The Hotel also charged for toothpaste. I never been to hotel in my life that ever charged for toothpaste.

Review collected in partnership with La Quinta
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Thank justenp2017
Boston, United States
Reviewed 17 January 2017

Hotel was clean, room nice and big, bathroom on the small side but managadle, location right off the highway. Slept through breakfast so can not comment on that. Hotel stall horrible, rude, didn't want to be bothered by you, even when they screwed up and sent another family to our room 10 minutes after we checked in. No appologies no...

Review collected in partnership with La Quinta
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Helpful?
1Thank alangZ1306ZZ
Cristina G, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Our goal here is to provide a satisfying visit. From the moment you walk through the doors to the moment you leave. Where we know every moment counts and every moment begins at the front desk. Thank you for the feedback that I can provide my employees with. As I hope your next visit with us will be greeted with...

Chicago, Illinois
Reviewed 9 December 2016

Review collected in partnership with La Quinta
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1Thank ed2911
Cristina G, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
La Quinta Inn & Suites Springfield Hotel, Massachusetts is the ideal location for family fun or a business excursion. Located at the junction of I-91 and I-291 in Downtown Springfield (the only hotel in downtown with free parking), guests are just minutes away from some of Western Massachusetts greatest claims to fame: Dr. Seuss Memorial Sculpture Garden, the Naismith Memorial Basketball Hall of Fame, and Six Flags New England. Not here for fun? We hope you'll find some time to enjoy and let loose. Smith & Wesson, MassMutual, Big Y, Hasbro and Friendly's corporate offices are just minutes from the hotel. A long day must be started on the right foot! Here at La Quinta Inn & Suites Springfield Hotel, we will treat you to our free Bright Side Breakfast that include hot fresh Belgian Waffles, each morning in our tranquil breakfast and lounge area. Prefer to burn a few calories before breakfast? We have just the place for you! Treat yourself to a dip in our pool or a quick cardio routine in our fitness center. No matter how you get your morning started, we will help you get the day going right.If you find yourself having to do some work while here, our 24-hour business center has a desktop computer, printer, and free high speed wireless Internet access is available throughout the hotel.Every day must end; so let it end on a high note. Grab dinner at one of our area's great restaurants, like Theodore's, 350 Grill or Uno's Chicago Grille, or snag a cocktail after work in our lounge. When you're done, retreat to your modern and comfortable guest room for some rest and relaxation.La Quinta Inn & Suites Springfield, MA will be in your dreams! Fresh breakfast, luxurious beds, and a great fun-filled location. What more could you want for your family vacation or business trip? ... more   less 

Additional Information about La Quinta Inn & Suites Springfield

Address: 100 Congress Street, Springfield, MA 01104
Region: United States > Massachusetts > Springfield
Price Range: $138 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Springfield 3*
Number of rooms: 182
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Springfield staff and other travellers.
14 questions
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Linwood, North Carolina
7 months ago
Marion, South Carolina
over a year ago
1 month ago

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Questions? Get answers from La Quinta Inn & Suites Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor away from the highway and elevator lobby.”
 of 5 bubbles BestDeal, 2 Dec 2016 | Read review
“The corner suites have great light and a good amount of room”
 of 5 bubbles heidibZ1615VN, 29 Oct 2016 | Read review
“Don't be anywhere near the elevator or ice machine and at the end of the hall so that you don't hear people walking in the halls.”
 of 5 bubbles JudyK833, 30 Jul 2016 | Read review
“Try to get a room away from the elevator and ice machine. They are a bit noisy, albeit convenient”
 of 5 bubbles capecodken2015, 17 Jul 2016 | Read review
“Walls are thin, so the higher the better.”
 of 5 bubbles Eklutna, 15 Jun 2016 | Read review
5 of 5