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Red Roof PLUS+ Boston - Logan

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797 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Boston - Logan
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Showing 719: English reviews
Reviewed 20 May 2014 via mobile

Just returned from a 4 day trip visiting Boston and stayed 3 nights at the Red Roof Plus. Upon check in, we discovered that a previous guest had left clothing (including a bra) under a sink cabinet and the blanket on the bed contained a huge stain and burn holes. We alerted the front desk, they apologized and advised that...

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Helpful?
Thank TaniaM00
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Taniam00 Thanks for staying with us and for taking the time to write such a thorough review. I am thrilled that we were able to correct the situation and apologize for the inconvenience. We have recently upgraded all bedding with new Serta Rest Suite beds, and all new pillows and soft goods... I apologize if they weren’t' put in...

New York
Reviewed 19 May 2014

I generally do not stay at RR Inns, but this one was an exception to the rule. Wile it is located on US 1, a very busy road,it is far enough back that noise is not a concern. Te room itself was larger than usual, comfortable bed and free wireless. TV selections were better than what I've had at more...

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Thank microsciences
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Microsciences, Thank you for posting a TripAdvisor review. I am glad to hear that you had enjoyed your stay with us. It is always nice to receive feedback from our guests. We are always striving to make each guest experience as memorable and enjoyable as possible. Thank you again for choosing to stay with us and we look forward...

Los Angeles, California
Reviewed 15 May 2014

The "Plus" name is a whole other hotel from what we have grown to know as the Red Roof Inn chain (at which I would not stay, due to its reputation and level of service). This Red Roof Inn Plus, however, was a complete welcomed surprise. The decision to stay here was made after reading past reviews and viewing photos...

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Thank yrmpower
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear yrmpower, Thanks so much for staying with us, we are happy you enjoyed it here! I am so glad the staff was friendly, you were comfortable, PLUS the cleanliness of our rooms, and the location worked well for you. I will be sure to share these comments with the rest of my team as we truly enjoy reading about...

White River Junction, Vermont
Reviewed 12 May 2014

Hotels are selected by location and price point. Typically the better the location the higher the price point. Saugus is a desirable stopping point if you are leaving Logan Airport, going there, headed for the North Shore or points in NH or ME. However, this close to Boston you can expect high prices. Red Roof Inn in Saugus is convenient...

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Thank Kalonymos
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Kalonymos Thanks so much for staying with us while you were in the area. I am glad that the area we are located was very convenient for your stay. I apologies for not having a concierge however we have a great staff at all time that would it be able to assist you, including getting extra towels or extra...

Saugus, Massachusetts
Reviewed 10 May 2014

I stayed at the red rood inn Saugus,ma and the lady Michelle at the front desk was awsome. She was very helpfull with everything. Everyone at this location was very nice and the room are very clean!!! I recommend staying here to everyone.

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Thank michelle d
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Michelle d Thanks so much for taking the time to review your stay with us, we really appreciate it! Our team works hard to offer the best product, service, and value possible and it means so much to us when we can get reviews like this, so thank you! I will be sure and share these comments with the...

Evergreen, Colorado
Reviewed 5 May 2014

The front desk staff, Helen and Venessa went above and beyond what you would expect! They spent a great deal of time trying to help us find a local favorite, went out of their way searching to make sure we were happy and found what we were looking for. Made the Boston experience enoyable! We would definitely visit here again...

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Helpful?
Thank Danielle T
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Danielle T, Thank you so much for reviewing our hotel. I am glad you enjoyed the service during your visit and I will be sure to share your comments with Venessa and Helen. I am happy to hear that both went out of there way to help you . We also appreciate the comments regarding the cleanliness and we...

Boston, Massachusetts
Reviewed 2 May 2014

This is my first time staying at the Red Roof Plus+ Boston. I find the receptionist Helen is very pleasant, engaging and helpful. She treated me like a friend. This is really a wonderful experience. Sincerely, Lin.

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1Thank Lin_Taiwan2014
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Lin_Taiwan2014, Thank you for staying with us and sharing your comments on TripAdvisor. i am so glad to hear the nice comments you made about Helen and will be sure to share them with her. I am glad we were able to make a nice impression during your first stay at a Red Roof. We do hope you stay...

Québec (ville), Canada
Reviewed 28 April 2014

The hotel has been renovated. The room are clean. The check-in is smooth. Free parking. 15 minutes from Boston downtown. Very good value. It will cost you about 40$ if you take a cab from the hotel to Boston downtown.

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Thank Steve M
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Steve M, Thanks so much for taking the time to review us and we appreciate you staying with us. I am thrilled to read your room was clean, you were at an ideal location with a good value and check-in was smooth. We do hope that if you come back to the area you stay with us again. Sincerely,...

Boca Raton, Florida, USA
Reviewed 22 April 2014

I've been staying at the Red Roof Boston-Logan since 2011 when I'm in Boston for business. As always the staff was great and treated me like a special Customer. Vanessa, Katie, and Juan continue to provide excellent service in a professional yet friendly manner. As a business traveler closely watching my expenses, I find great value in staying at the...

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Thank Mark B
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Mark B, Thanks so much for all the kind words and for being a loyal guest since 2011. I am glad to read the service from our staff to you matched the service you are accustomed to receiving at these much more expensive locations. I will absolutely be praising my staff for going out of their way to make...

Brooklyn, New York
Reviewed 21 April 2014

I've been staying at the Red Roof Boston, Logan Airport, anywhere from 1week to a whole month, every month for over a year now. I find all of the staff to be pleasant and helpful. In particular, I find Michelle to be exceptional! Michelle is always pleasant, engaging, helpful, and efficient. Her knowledge of the surrounding area is very good...

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Helpful?
Thank Randy G
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Randy G, I am glad to hear you stay here often, and thanks for writing this review! I agree Michelle is a true gem and I am glad to see her service was recognized and I will be sure to share this with her. Thanks again and we look forward to hosting for the rest of the year. Sincerely,...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
100% Non-Smoking Red Roof PLUS+ Boston - Logan is Newly Renovated and a great place to relax after seeing Boston's sights- Newbury Street, Boston Commons, Fenway Park, Quincy Market, Boston Harbor, The Freedom Trail, The North End, Back Bay, The New England Aquarium, The Swan Boats, The Museum of Fine Arts, The Science Museum, Harvard University, M.I.T, Tufts University, as well as other famous universities, and so much more. If you are traveling on business, we are just miles away from The Hynes Convention Center, The World Trade Center, Boston's Financial District and Boston Convention and Exhibit Center. If you are here on leisure, catch a concert or see the world famous Boston Celtics or Boston Bruins at TD Garden in Boston or head over to Fenway Park and see the Red Sox! Boston has plenty of fun to offer and in the historic Theatre District you will find several live performances nightly at the Orpheum Theatre, Citi Performing Arts Center, The Charles Playhouse and many others. The Red Roof Inn in Saugus is only 5 miles away from Revere Beach, America's 1st Public Beach as well as Suffolk Downs where you can see exciting horse races most of the year. Don't feel like driving into Boston? Don't worry, we are just 5 miles away from Wonderland T Station (subway) where you can park all day for a very low rate and take a quick 15 minute train ride into the city. ... more   less 

Additional Information about Red Roof PLUS+ Boston - Logan

Address: 920 Broadway, Saugus, MA 01906-3204
Region: United States > Massachusetts > Saugus
Price Range: $159 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Boston - Logan 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Red Roof Inn - Boston Logan Hotel Saugus
Red Roof Inn Boston Saugus
Red Roof Inn Saugus
Saugus Red Roof Inn
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Questions & Answers

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6 months ago
Rochester, New York
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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