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Holiday Inn Express Saugus (Logan Airport)

622 reviews
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Traveller (78)
Room & Suite (40)
Dining (6)
Overview
  • Excellent27%
  • Very good39%
  • Average16%
  • Poor10%
  • Terrible8%
Travellers talk about
“logan airport”(86 reviews)
“free shuttle”(43 reviews)
“shuttle service”(42 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Saugus (Logan Airport)
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (622)Write a Review
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Show reviews that mention
All reviewslogan airportfree shuttleshuttle serviceroom was cleanfree breakfasthi expressearly flightbusy roadfront desk staffwould stay here againthe breakfast areaboston areaone night staybooked this hotelnice breakfastyogurtvisiting boston
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21 - 25 of 603 reviews
Reviewed 26 September 2017 via mobile

We stayed the night on 9/25. We were very disappointed. The guy working the front desk lacked any sort of warmth or hospitality. He was unfortunately still on duty when we left and sadly none of that changed. The hallway and room were very stuffy...More

Thank Haley S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Saugus (Logan Airport)Responded 11 October 2017

Hi Haley S, Thanks for your recent stay, your thoughts are important. We consistently aim to provide comfortable accommodations. That in mind, I'm delighted to know that our shower's water pressure and bedding are to your liking. On the downside, I'm sorry to hear that...More

Reviewed 20 September 2017 via mobile

The hotel is fantastic and the customer service is top notch. They have the best customer service I have seen. I travel very often for business and have been traveling for 25 years. Each and every single person I had contact with was incredible. They...More

Thank Marcelo G
Reviewed 16 September 2017

We stayed here for two nights for a family wedding. Our room was very nice, breakfast had a great selection, and the employees were all very helpful and friendly. Free parking at the back of the hotel. My only complaint is the location - it's...More

Thank Lori E
Reviewed 14 September 2017

After a little hassle in getting the airport shuttle quite late, we arrived and were promptly checked in. Room was spacious although the road noise may be an issue for light sleepers. They do provide ear plugs which was helpful. The morning breakfast included a...More

Thank BeachMtnDesert
Reviewed 10 September 2017 via mobile

Convenient shuttle from Logan Airport. Staff at front desk were friendly and helpful. Room was clean and comfortable. Nice shower head made for a great hot shower. Breakfast was good. Overall a nice place!

Thank Josh S
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 92 - USD 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 92 - USD 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (78)
Room & Suite (40)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
gsamplesrn
11 May 2017|
Answer
Response from to-live-in-Europe | Reviewed this property |
approx. 10 miles, 30 minutes.
1
Vote
Maureen S
14 April 2017|
AnswerShow all 3 answers
Response from HIExpressSaugus | Property representative |
If you book one of our Park and Fly packages the room and parking will be included. We offer 3 different packages, a 7 day, a 10 day, or a 14 day. If you do not book a park and fly package parking is at a rate of $12 per... More
0
Votes
4gb5
30 December 2016|
Answer
Response from HIExpressSaugus | Property representative |
There is not way to walk to the walmart. If our shuttle service is not too busy with pick ups from the airport it can definitely take you over to WalMart. Please see the front desk for this once at the hotel.
1
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123
Room Tips
"If you need the shuttle ride to the airport, be sure to schedule it with the front desk, don't just show..."
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"Find another hotel"
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"Away from highway if possible"
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"try to stay away from facing the highway"
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