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Palm Garden Hotel

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402 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Fullerton, California
Reviewed 1 week ago

When we checked in we were met with big smiles and even offered a cold bottle of water. Everyone was so kind and helpful. The breakfast they offered was amazing. It had everything. Definitely a hotel we would use again!

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Helpful?
Thank TracyBerkley
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Tracy, Thank you for taking the time to review us on tripadvisor, It is great to hear you enjoyed your experience with us. Our staff strives to provide friendly, memorable service. I will share your review with the team. Thank you again for staying with us and we look forward to your next visit in the Thousand Oaks area....

Bend, Oregon, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2016

This is a first class hotel at excellent rates. From our initial entry into the elegant lobby complete with grand piano and lovely art work to the gracious patio with firepit tables and comfy furnishings to our beautiful poolside ground floor room, this hotel is wonderful. It would be a great deal without breakfast, but the complete, fresh breakfast which...

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Helpful?
Thank Lynne C
About Hotel's Favourite Review
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Lynne, Thank you for taking the time to write a review on tripadvisor. I have taken the opportunity to share your review with our staff as it is very rewarding to hear such praise. We are glad to hear you had a great visit and were able to enjoy many of our amenities. Hopefully you are able to visit...

Reviewed 2 weeks ago

We have used this hotel often while our daughter attended college nearby. When she planned her wedding in the same area, we decided to use the Palm Gardens as our HQ. We booked our room - the Garden Room suite - and had guests book rooms there as well, using a group rate. Our contact person, McKenna, was extremely helpful...

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Helpful?
Thank Tracy F
Reviewed 2 weeks ago

I had a reservation at a Marriott property. When I arrived I was told that I did not have a room. They offered to pay for my room at another hotel...the La Quinta Inn. That will be the subject of another review. So I called my corporate travel agent and no reasonable hotels within a 15 mile radius had a...

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Helpful?
Thank seeyouathefield
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear seeyouathefield, Thank you for reviewing us on tripadvisor, I'm glad we were able to accommodate you while visiting the Thousand Oaks area and sorry to hear the inconvenience caused. However, we are thankful you had the opportunity to stay with us. Our Maintenance and Housekeeping staff take great pride in upkeep and keeping the unique appeal of our hotel....

San Diego, California
Reviewed 2 November 2016

I have had problems in the past trying to find a nice yet affordable hotel in the Thousand Oaks/ Newbury Park area. The Palm Garden is a great choice for the area. Really nice staff, clean room basic rooms, and a nice complimentary breakfast. I highly recommend for the price.

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Helpful?
Thank Mattyj858
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Mattyj858, Thank you for taking the time to review us on tripadvisor, We are glad you enjoyed your stay with us. To know our amenities, staff, and rooms met your expectations at a reasonable cost is rewarding for all of us. I will make sure to share with staff. Thank you again for staying with us. Have a wonderful...

Vancouver, Canada
Reviewed 26 October 2016

I have been coming to Palm Gardens since 2012 and always have a wonderful time. The hotel is surrounded by beautiful grounds with a great pool that has cabanas for your enjoyment! The rooms are nicely decorated with very comfortable beds. Rooms have fridge which is nice to keep drinks cold. The free breakfast is 5 star and delicious with...

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Helpful?
2Thank Eija64
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Eija64, Thank you for taking the time to review us on tripadvisor, It is great to hear that you have been a loyal guest since new management. It means a lot to our staff to know their hard work is appreciated and shared with such a large community. We look forward to your next visit and hope you enjoy...

Tel Aviv, Israel
Reviewed 24 October 2016

I stayed in this hotel 3 nights. Although it is very close to the freeway, it's very quiet. Location is very good. The grounds and surroundings are beautiful. The only thing I would like to suggest: people with disabilities or having troubles to climb up stairs should ask for a room in the ground floor since there is no elevator....

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Helpful?
Thank Vardina2012
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Vardina2012, Thank you for reviewing us on tripadvisor, I am happy to hear the good things you shared. I do apologize as our front desk staff should have informed you at check-in that we do have one elevator on property. Unfortunately, the downside is that we currently only have one. If you do stay in the area again, please...

Reviewed 20 October 2016 via mobile

Staying at this property is always a relaxing, rejuvenating experience. Love the new decor and the bed is topnotch. Everyone on the staff is pleasant and helpful. I come here to relax and unwind and I am always able to do it. Thanks Palm Garden Hotel!!

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Helpful?
Thank Jon B
Napa, California
Reviewed 18 October 2016

I recently travelled to the Palm Garden Hotel for a wedding in the area. This was the recommended hotel. We enjoyed our stay. The main bedroom area appeared clean and updated and the bed was very comfortable. The bathroom was a bit dated and really needed a fan in the shower because it would humidify the entire hotel room after...

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Helpful?
Thank Napa_neighbor
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Napa_neighbor, Thank you for writing a review on tripadvisor, We are glad we could offer a great place for you to enjoy the wedding you were attending. I apologize the proper bedding was not supplied for the pullout sofa as we do try and offer everything you may need in the room. I will speak with our Housekeeping team...

Denver, Colorado
Reviewed 18 October 2016

I had to come to Thousand Oaks last minute for a family funeral and we booked the Palm Garden Hotel due to the price. We usually stay at the Westlake Village Inn but it was too expensive considering the last minute nature of our trip. The staff was friendly, the grounds are gorgeous, and the breakfast in the morning was...

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Helpful?
Thank Kara A
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Kara, Thank you for sharing your experience with the tripadvisor community, I am sorry to hear your stay in Thousand Oaks was not under better circumstances. I will bring your review to the attention of all our staff. We strive to provide an all around amazing stay, and there is always room to improve. As we continue our renovations,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Palm Garden Hotel

Address: 495 N Ventu Park Rd, Thousand Oaks, CA 91320-2707
Region: United States > California > Thousand Oaks
Price Range: $148 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm Garden Hotel 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Palm Garden Thousand Oaks
Hotel Palm Garden
Hotel Style:
#2 Family Hotel in Thousand Oaks
#3 Romantic Hotel in Thousand Oaks
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Questions & Answers

Here's what travellers have asked, with answers from Palm Garden Hotel staff and other travellers.
1 question
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Questions? Get answers from Palm Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is nonsmoking but there are smoking areas set up outside. If you are not a smoker ask for a room away from the smoking areas.”
 of 5 bubbles seeyouathefield, 17 Nov 2016 | Read review
“Court yard rooms are close to pool”
 of 5 bubbles Eija64, 25 Oct 2016 | Read review
“People who have difficulties climbing up stairs should ask to stay on the ground floor. No elevator.”
 of 5 bubbles Vardina2012, 23 Oct 2016 | Read review
“Courtyard view was nice than perimeter view of freeway or parking lot”
 of 5 bubbles Napa_neighbor, 17 Oct 2016 | Read review
“Choose a room facing the pool or garden - the ones on the outer edge tend to face the 101.”
 of 5 bubbles DanielS202, 28 Sep 2016 | Read review
5 of 5
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