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La Quinta Inn & Suites Thousand Oaks Newbury Park

344 reviews
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Traveller (20)
Room & Suite (9)
Dining (2)
Overview
  • Excellent16%
  • Very good22%
  • Average26%
  • Poor19%
  • Terrible17%
23 Oct 2017
“Experience”
11 Oct 2017
“Don't get stuck on the first floor.”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
All hotel details
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (344)Write a Review
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51 - 55 of 338 reviews
Reviewed 29 March 2017

After check-in, greeted with stained carpet. Wake to worthless breakfast with worst coffee ever. Overpriced for location and overall experience. With an unstained carpet and a breakfast from Von's bakery - 10 minutes away - this place would be very good for a stopover along...More

Review collected in partnership with La Quinta
Thank Stephen D
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 1 April 2017

Thank you for your review. We truly regret that the accommodations were not what you have expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very...More

Reviewed 22 March 2017

This had to be one of the worst stays in a room I have ever had. Even though we were comp't the room, it still was not worth my time and discomfort. Let's keep it short and simple: Check in delayed by 45 min asked...More

Review collected in partnership with La Quinta
1  Thank D1794PHjoeh
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 27 March 2017

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that...More

Reviewed 16 March 2017 via mobile

Stayed at this hotel for one night. Room was clean, but we could smell smoke even though the hotel is supposed to be nonsmoking. The breakfast was ok too, but I'd like to see more hot items. The decor is outdated and could be updated.

Thank ciscoedhs
Reviewed 14 March 2017

Was disappointed in our stay here due to the fact that I booked a KING bed room online, and received a QUEEN handicap accessible room upon check in. Was not informed of this at check in and after hauling all our stuff and two dogs...More

Review collected in partnership with La Quinta
Thank Nadene H
Reviewed 14 March 2017

If you are looking for a turndown service and mint on you pillow than go someplace else. If you need a clean and quiet hotel with an excellent location and is pet friendly. This a good choice. Good clean rooms, nice staff and excellent location....More

Thank Michael A
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Things to do
Pool
Outdoor pool
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
USD 94 - USD 133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 94 - USD 133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (9)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"First floor pool side was great"
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"Ground-floor rooms allow for quicker unloading and loading of your car."
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"I enjoyed staying on the back side of the hotel, very quiet."
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"Unless management takes action to correct some of the very noticeable problems, I would suggest they find..."
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