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La Quinta Inn & Suites Thousand Oaks Newbury Park

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La Quinta Inn & Suites Thousand Oaks Newbury Park
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286 Reviews from our TripAdvisor Community

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Showing 280: English reviews
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Silver Spring, Maryland
Reviewed 2 weeks ago

Stayed here for 3 nights a few years ago. The room was ok, clean and comfortable. I used the hot tub at the time and that was also reasonably warm. My problem was that on 2 of the days, my room was not serviced - I reported this after the first day when servicing was missed. Reception gave me towels...

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Helpful?
Thank Steve Y
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. We would like to better understand the circumstances of your experience. Would you mind contacting us at LQCustomerCare@LQReviews.com. Thanks!

Spokane, Washington
Reviewed 4 weeks ago

While the room is decent (though the bathroom fan sounded like two metal gears grinding together nonstop) the only reason we chose this hotel is because we called ahead and were told they had a year round, hot-tub that would be open until 10pm that night. Upon arriving, we asked the front desk clerk if the hot-tub was open and...

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Helpful?
Thank MelodyD3
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Thank you for your feedback, as it is very important to us. We’re sorry for the problems you experienced. We will share your comments with the General Manager so that similar situations will not occur in the future. We hope you will once again choose us for your lodging needs. Sincerely, LQ Customer Care

San Marcos, Texas, USA
Reviewed 4 weeks ago

Nice hotel for the area. Easy access to Freeway. nearby restaurants, shopping. Great friendly staff. Open access to rooms nice balcony great views to enjoy. Clean rooms. Great breakfast for all to enjoy. Book this hotel for your visit to the area. Great value.

Review collected in partnership with La Quinta
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Helpful?
Thank alfreds495
Great Neck, New York
Reviewed 4 weeks ago

Our room was serviced once in four days! Each night when we returned from my dying brother in laws bedside I had to go back downstairs to the front desk to tell them the room was not cleaned and to get soap, towels, and coffee for the morning. The property was very dirty, cigarette butts in the stair wells and...

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Helpful?
Thank jadplaza
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Thank you for your review. We truly regret that the accommodations were not what you have expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests. We will share your review with the hotel's management...

Ferndale, Washington
Reviewed 11 January 2017 via mobile

We were so tired and arrived late. To be met with a very loud ac even on low speed, dirty and worn upholstered chair, dirty carpet, stale odor and no privacy curtains even tho on main walkway was disheartening. Our two night stay revealed room too small, worn wood furniture, only three cups, 2nd day only one wash cloth, used...

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Helpful?
Thank Mari-Gig
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. Each issue that you have noted will be addressed in an...

Reviewed 4 January 2017 via mobile

I was pleased with my recent stay at La Quinta. To start, the front desk, Wesley was totally amazing with a warm welcome and very professional. Next, the rooms were pretty clean, yet the mattress could've been a bit less coiled contact between you and the cushion. Also, considering the mattress store exactly right next door in the same parking...

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1Thank Jadenginger
Phoenix Arizona, United States
Reviewed 28 December 2016

We usually love staying at LaQuinta as you know what to expect. Unfortunately, this hotel does not live up to the LaQuinta standard. Hotel very old and looks it. Rooms old and outdated, beds not as comfortable, elevator outside! Poor breakfast. Only good part is that you can bring your pet.

Review collected in partnership with La Quinta
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Thank donnalB8288PK
General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Hello, Please accept my sincere apology for your negative experience. I will share your feedback with my team and we will work diligently to correct these issues. Thank you for sharing your experience with us. Kind Regards, Alfredo C. General Manager

grants pass, United States
Reviewed 28 December 2016

Offers an excellent location for Thousand Oaks, Ventura, Agoura and Malibu. It is a beautiful area to be in. I like the access to the rooms being from the outside. The staff are all super friendly and welcoming and the rooms are very clean and welcoming yet simple. There is a refridegerator and microwave, room coffee maker as well as...

Review collected in partnership with La Quinta
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Thank margaretwN3745GA
Carlsbad, California
Reviewed 24 December 2016

The pillows were horrible. They were small and hard and were puffed up. It made sleeping very difficult. The breakfast was just okay. Would like to have seen some fruit. i.e. cantaloupe, melons or pineapple.

Review collected in partnership with La Quinta
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Helpful?
Thank Tradester
General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Hello, Thank you for your feedback. I apologize for the pillows. I will personal inspect and replace as needed. I hope this negative experience will not deter you from future visits. Thank you again. Kind Regards, Alfredo C. General Manager

North Las Vegas, Nevada
Reviewed 23 December 2016

La Quinta get my loyalty because they will always take my dogs, they are consistent with decent breakfast and wifi included. This one is in a nice location, has a nice feel to it and is in the under $100 price range, which puts it in my favorites category.

Review collected in partnership with La Quinta
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Thousand Oaks Newbury Park

Address: 1320 Newbury Rd, Thousand Oaks, CA 91320
Region: United States > California > Thousand Oaks
Price Range: $122 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Thousand Oaks Newbury Park 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
La Quinta Inn & Suites 1000 Oaks
La Quinta Inn And Suites Thousand Oaks
La Quinta Inn & Suites Thousand Oaks Hotel Thousand Oaks
La Quinta Thousand Oaks
Thousand Oaks La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Thousand Oaks Newbury Park staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Thousand Oaks Newbury Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect a warm/clean hot tub.”
 of 5 bubbles MelodyD3, 29 Jan 2017 | Read review
“Ask for a room near elevator if you are carrying a lot of stuff. Every thing looks close, but access is not always easy.”
 of 5 bubbles 647elizabethh, 20 Dec 2016 | Read review
“If you're a nonsmoker, be sure to ask for a nonsmoking room. Several rooms in the back are for smokers.”
 of 5 bubbles Linda_Kundell, 15 Nov 2016 | Read review
“don't go here”
 of 5 bubbles trvl4evrArizona, 28 Aug 2016 | Read review
“Second floor rooms were fine. Tables on the second floor decking were nice until teens stayed there into the wee hours smoking marijuana.”
 of 5 bubbles 107sheilal, 17 Aug 2016 | Read review
5 of 5