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Santa Fe Comfort Inn

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Santa Fe Comfort Inn
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283 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Phoenix, Arizona
Reviewed 3 weeks ago

Our reservation, including a request, was ready for us upon arrival. The check-in clerk was very pleasant and helpful. The room was clean and supplied. The temperature control worked well and the unit was quiet. The microwave and mini-refrig were clean and operable. The comfort height toilet was a plus. Bedding was clean and comfortable with pillow options of soft...

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Helpful?
Thank malthebruce
Ottmar R, General Manager at Santa Fe Comfort Inn, responded to this review

Dear malthebruce, Thank you for taking your valuable time to provide us with your feedback. We are very happy to hear our staff was courteous and friendly and you enjoyed the amenities we provide. On behalf of the entire staff, we apologize that the electronic lock was malfunctioning. We will use your feedback to improve our services and assure we...

Reviewed 4 weeks ago via mobile

A co-worker and I had to stay here for work and the beds were so hard neither of us got much sleep the heater does not have a temperature control so if you turn it on you become very hot and if you turn it off you freeze. Definitely not worth the price you're much better off spending an extra...

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Helpful?
Thank Jennie B
Ottmar R, General Manager at Santa Fe Comfort Inn, responded to this review

Dear Jennie B, Thank you for taking your valuable time to provide us with your feedback. We are sorry we failed to exceed your expectations. We will use your feedback to improve our services and assure we offer an exceptional experience to all of our guests in the future. Best Regards, General Manager

Longmont, Colorado
Reviewed 5 weeks ago

We stayed here and had a quiet room that had a whirlpool tub which was nice because we were on our feet all day. The tub was in the room, not in the bathroom which is strange and noisy for the person not in the tub but trying to watch tv. The breakfast was good like most, but restocked better...

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Helpful?
Thank travelingartist_8
Ottmar R, General Manager at Santa Fe Comfort Inn, responded to this review

Dear Travelingartist_8, Thank you very much for taking your valuable time and providing your feedback on your most recent visit. We will share your comments with the entire team and work toward providing an exceptional experience for all of our guests in the future. We hope to see you again in the future! Warm Regards

Wyoming
Reviewed 28 November 2016

We have stayed at Comfort Inns before so thought this was a good choice since we travel with our small dog. This place is dingy and disgusting. The hallway and room reeked with an orange scented air freshener that was overpowering. Not sure what they are covering up. Hallway carpet is dirty and walls and baseboards haven't been cleaned. Carpet...

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Helpful?
Thank Patricia M
Ottmar R, General Manager at Santa Fe Comfort Inn, responded to this review

Dear Patricia M, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Reviewed 21 November 2016 via mobile

It was November 19th 2016 I made a reservation at the Comfort inn In Santa Fe, NM used their choice hotel app to get the rate, but when I arrived at the hotel they said they never matched the rate of their Own app? I found that hard to believe? But I booked anyway, tired, it was a long drive;...

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Helpful?
Thank theresa d
Ottmar R, General Manager at Santa Fe Comfort Inn, responded to this review

Dear Theresa D, Thank you for taking your valuable time and providing your feedback. On behalf of the entire team, we would like to offer our sincerest apologies on the level of experience we provided on your recent visit. I am very disappointed the we failed to meet your expectations and not offer a proper solution to the conflicts that...

Greenwood, South Carolina
Reviewed 18 October 2016

We travel to Santa Fe annually to visit our daughter and grand daughter. Since their home is a bit small we have chosen to stay in a hotel for our approximate two week visit. I searched for good reviews and reasonable pricing with good amenities at a location not far from our daughter's home. As a Choice Privileges member, the...

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Thank DHR62
Marlene T, General Manager at Santa Fe Comfort Inn, responded to this review

I am sorry for the inconvenience that you experienced at our property. We take your comments very serious and will make sure that we fix all those areas that caused you an unpleasant stay with us. We hope you can give us another chance to show you what we know how to do best, deliver the best service and quality...

Tehachapi, California
Reviewed 18 October 2016

I stayed here 5 days over the Balloon Fiesta time. Our room was spacious, clean and the beds were heavenly. The location was good for us since we went back down to Albuquerque for the fiesta and up to Ghost Ranch, Bandalier and downtown Santa Fe. Angela was very helpful to us at the front desk. The breakfast was very...

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2Thank judy r
Marlene T, General Manager at Santa Fe Comfort Inn, responded to this review

Thank you very much for your review. Our front desk staff is indeed a great asset to our Comfort Inn. We pride ourselves in excellent customer service. Our new beds are very nice and firm and our hotel tends to be very quiet. We are glad to hear you had such a wonderful experience. Thank you for sharing it and...

Oak Park, IL
Reviewed 12 October 2016

We had been on the road for several hours, and arrived at this hotel 3 hours before the stipulated check-in time. From the moment we walked into the spacious, well appointed and very large lobby with a view of the indoor pool, we knew we'd picked the right place! The very cordial young lady at the desk offered a place...

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3Thank gayinoakpark
Marlene T, General Manager at Santa Fe Comfort Inn, responded to this review

Thank you very much for your excellent review. Our front desk staff is indeed a great asset to our Comfort Inn. We pride ourselves in excellent customer service. Our new beds are very nice and firm and our hotel tends to be very quiet. We are glad to hear you had such a wonderful experience. Thank you for sharing it...

Layton, Utah
Reviewed 12 October 2016

My wife and I stayed here for two nights. We enjoyed our stay here, although a little further from old Santa Fe downtown than I thought, traffic could be an issue if you are in a hurry. The rooms were great; clean and spacious. The beds were comfortable and pillows were larger than the other places we stayed on our...

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2Thank Mike S
Marlene T, General Manager at Santa Fe Comfort Inn, responded to this review

Thank you very much for your excellent review. Our front desk staff is indeed a great asset to our Comfort Inn. We pride ourselves in excellent customer service. Our new beds are very nice and firm and our hotel tends to be very quiet. We are glad to hear you had such a wonderful experience. Thank you for sharing it...

Santa Fe, New Mexico
Reviewed 9 October 2016

Nice lobby and very nice room, but king bed and couch, separated by a small partition. nice design. My only complaint is that is a little hard to find. It is not right off of Cerrillos Road, but just behind Denver Mattress. But called front desk and was given that info. And once i learned that it was easy to...

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2Thank fpjinsf
Marlene T, Front Office Manager at Santa Fe Comfort Inn, responded to this review

First of all, Thank you very much for your review! I really appreciate you taking the time to give us a wonderful review. We take pride in our clean rooms and friendly staff. Indeed, we are centrally located to many restaurants and other areas of interest. We want to thank you for choosing our Comfort Inn as your choice of...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Comfort Inn, a Santa Fe hotel near the historic Santa Fe Plaza.The Santa Fe, NM Comfort Inn® hotel is north of Interstate 25, just east of State Route 14. We are near:Historic Santa Fe PlazaSangre de Cristo MountainsSanta Fe OperaLoretto ChapelGeorgia O'Keeffe MuseumPalace of the Governors, the oldest continuously used public building in the United States, is nearby.Our pet-friendly hotel offers amenities like:Free coffeeFree weekday newspaperFree local callsIndoor heated poolExercise roomYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Business travelers can access free wireless high-speed Internet in all rooms and copy and fax services.All our rooms have cable television and coffee makers. Some rooms have refrigerators and microwaves. Non-smoking rooms are available, and guest laundry facilities are onsite.Next time you visit Santa Fe, allow our friendly staff to attend to your lodging needs. Book your room today. ... more   less 

Additional Information about Santa Fe Comfort Inn

Address: 4312 Cerrillos Rd, Santa Fe, NM 87507-9720
Region: United States > New Mexico > Santa Fe
Price Range: $108 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Santa Fe Comfort Inn 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Choice Hotels, Expedia and Travelocity so you can book your Santa Fe Comfort Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Santa Fe
Comfort Inn Santa Fe
Santa Fe Comfort Inn New Mexico
Hotel Style:
#16 Family Hotel in Santa Fe
#20 Romantic Hotel in Santa Fe
#22 Business Hotel in Santa Fe
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Questions & Answers

Here's what travellers have asked, with answers from Santa Fe Comfort Inn staff and other travellers.
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Questions? Get answers from Santa Fe Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pets on the lower floor.”
 of 5 bubbles malthebruce, 22 Dec 2016 | Read review
“Top floor north side was quiet room for us.”
 of 5 bubbles travelingartist_8, 12 Dec 2016 | Read review
“Lots of hotels in Sante Fe choose a different one.”
 of 5 bubbles patriciamX3656RV, 28 Nov 2016 | Read review
“The second or ground level floor is noisy. Animal friendly rooms - the first floor. Top floor better. The ice machine is loud!”
 of 5 bubbles DHR62, 17 Oct 2016 | Read review
“Get the top floor”
 of 5 bubbles 793judyr, 17 Oct 2016 | Read review
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