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Eldorado Hotel & Spa

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#17 of 60 Hotels in Santa Fe
Certificate of Excellence
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Eldorado Hotel & Spa
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1,267 Reviews from our TripAdvisor Community

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There are newer reviews for Eldorado Hotel & Spa
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Showing 1,250: English reviews
Minneapolis, Minnesota
Reviewed 17 March 2015

Enjoyed the Agave Lounge for cocktails and the best burger in town and a delicious chicken salad. Loved the quiet, comfortable style of this lounge. Perfect Lemon Drop Martini! Oh yes definitely will visit again.

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Helpful?
2Thank mhans4
Douglas L, General Manager at Eldorado Hotel & Spa, responded to this review

Dear MHans4, We are so glad you enjoyed the Agave Lounge at the Eldorado Hotel & Spa. We look forward to having you visit us again. Best Regards, Doug Libby General Manager

Lubbock, Texas
Reviewed 15 March 2015

Decided to stay here as it was one of the few properties downtown which could accommodate five people. Room was clean, spacious and had a balcony, although a bit dated. The only real negative was the weird chemical odor from the room, which was noticeable even in the hallway. Not sure what it was, but it was bearable with windows...

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Helpful?
Thank nkrpctl
Samantha I, Executive Assistant at Eldorado Hotel & Spa, responded to this review

Dear nkrpctl, Thank you for taking the time to review The Eldorado Hotel & Spa. I am pleased to hear you enjoyed your stay. We are currently in the process of creating major enhancements to the Hotel; updating all guest rooms. I am thrilled you had positive experiences with our Staff. I look forward to welcoming you back in the...

Venice, Florida
Reviewed 5 March 2015 via mobile

This is a very first rate hotel with clean rooms, caring staff and excellent bar and restaurant. It is centrally located and if you feel you need to go out, it is within a few blocks of some of the best alternative restaurants in Santa Fe. There are a variety of rooms, and the upper three floors have wonderful views...

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Helpful?
1Thank William S
Douglas L, General Manager at Eldorado Hotel & Spa, responded to this review

Dear Bill S. Thank you so very much for your kind comments about our hotel and staff. I'm glad to hear you felt our prices were reasonable and the location and quality of the Eldorado was convenient. We look forward to your next visit and hope you will share you comments with everyone considering staying in Santa Fe! Sincerely, Doug...

Reviewed 4 March 2015 via mobile

Clean, nice rooms, comfy bed and pillows. Nice staff, very helpful. The door man is great. Good happy hour in the lounge. Nice meeting rooms, good sized to hold a large crowd. Hot tub and heated saltwater pool is a nice touch. They also have a sauna and spa but didn't get a chance to visit.

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Helpful?
1Thank ccleetx
Samantha I, Executive Assistant at Eldorado Hotel & Spa, responded to this review

Dear ccleetx, Thank you for taking the time to review the Eldorado Hotel & Spa. I am happy to hear of your enjoyable stay during your Business trip. I know that you have many different hospitality choices in the Santa Fe area and are truly appreciative of your business. I look forward to welcoming you back in the near future....

Phoenix, Arizona
Reviewed 4 March 2015

The staff were pleasant and helpful, the room and bathroom were adequately sized but the hotel seemed worn. Insulation was not up to the colder weather while we were there (lows in the 20s and 30s). The restuarant was only OK, except for the nights when a sushi chef was there to provide good sushi. Meeting rooms were fine and...

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Helpful?
2Thank paulcoleman
Samantha I, Executive Assistant at Eldorado Hotel & Spa, responded to this review

Dear paulcoleman, Thank you for taking the time to review the Eldorado Hotel & Spa. We are currently in the process of making major enhancements to the Hotel. I am happy to hear you enjoyed the sushi with our Chef, Taka. I hope you will return in the near future to enjoy all of the upgrades. Sincerely, Samantha Executive Assistant

Boston, Massachusetts
Reviewed 24 February 2015

I came with my wife as part of a vacation. They decided to hold a Keystone conference here. We wanted to make a trip out of it so we flew into Denver from Boston, and drove down to Santa Fe. I decided to have breakfast in the room the next morning because of the driving. I marked the time as...

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Helpful?
5Thank Craig W
Samantha I, On behalf of the General Manager at Eldorado Hotel & Spa, responded to this review

Dear Craig W, Thank you for taking the time to review The Eldorado Hotel & Spa. I apologize that you were not made aware of the upgrades in progress. I understand how this disruption put a damper on your stay. I want to welcome you back when once the upgrades are completed to enjoy all enhancements. Sincerely, Samantha I. Executive...

Decatur, Texas
Reviewed 22 February 2015

We stayed here for thanksgiving what a mistake! Every time we went outside our room there was someone with a dog. There were dogs shut up in rooms barking. It was so bad that one time we were trying to get on the elevator and there was a woman getting off who was holding her dog. The dog jumped from...

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Helpful?
7Thank Mark C
Douglas L, General Manager at Eldorado Hotel & Spa, responded to this review

Dear Mark C, We appreciate your feedback regarding your stay with us over Thanksgiving 2014. We are sorry that you had a bad experience with other guest's dogs. We are a pet friendly hotel and encourage our guests to be courteous to others. Unfortunately, the way any of our guests behave towards another guest is not something we generally can...

San Juan Capistrano, California
Reviewed 21 February 2015

With great sadness and morning I have to report that new ownership is simply Cheap! We have come here for the last 15 years during new years. I have always loved the ambiance and Santa Fe feel of this Hotel UNTILL now. It starts with I prefer club. They use to give us a big bag of Santa Fe Goodies...

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4Thank trisha a
Samantha I, Executive Assistant at Eldorado Hotel & Spa, responded to this review

Dear trisha a, Thank you for taking the time to review The Eldorado Hotel & Spa. We treasure all of our guests, especially our repeat guests. I truly apologize that this last visit was not the experience you are accustomed to while staying with us. I am sorry for the delay you experienced in the Old House Restaurant. I want...

Denver, Colorado
Reviewed 18 February 2015

We rarely get the opportunity to stay in a hotel of this caliber. The last time was in 2013. After attending a family funeral, we decided to treat ourselves and check into this extraordinary hotel. We were attracted to the year round roof top swimming pool to reward our children for their sterling behavior under trying circumstances. As a family...

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Helpful?
2Thank Frank V
Samantha I, On behalf of the General Manager at Eldorado Hotel & Spa, responded to this review

Dear Frank V, Thank you for taking the time to review the Eldorado Hotel & Spa. I am thrilled to hear of your enjoyable stay. I will gladly pass along your wonderful compliments to our Staff. Our Employees take great pride in making our guests feel welcome. We look forward to welcoming you and your Family back during Spring Break....

Richmond, Virginia
Reviewed 17 February 2015

I was at the El Dorado in January for a conference and was delighted by the ambiance and location of the property. This is a great hotel for its proximity to shopping and restaurants. The beds are comfortable and the amenities in the bathroom are quite nice. I was a bit surprised by the $24 per night parking fee--and it...

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1Thank ladyrev484
Samantha I, On behalf of the General Manager at Eldorado Hotel & Spa, responded to this review

Dear ladyrev484, Thank you for taking the time to review the Eldorado Hotel & Spa. I apologize that you were surprised by the overnight parking charge. Our garage is an underground, secure parking facility, with Security. Please do come back and visit after the enhancements are complete. We look forward to welcoming you back. Sincerely, Samantha I. Executive Assistant

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
The Old House Restaurant
The Old House Restaurant
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Come to the newly remodeled Eldorado Hotel and Spa, where award-winning service and unexpected delights set the stage for an enchanting visit. This acclaimed four-diamond hotel is located steps from the Santa Fe Plaza. Spacious rooms, many with views and some with wood burning fireplaces. Superb cuisine at the Old House Restaurant and AGAVE lounge. Experience the new CAVA bar featuring Spanish wines, food and live entertainment. Ultimate pampering at the full-service Nidah Spa. Underground, covered parking. ... more   less 

Additional Information about Eldorado Hotel & Spa

Address: 309 W San Francisco St, Santa Fe, NM 87501
Region: United States > New Mexico > Santa Fe > Downtown
Price Range: $193 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eldorado Hotel & Spa 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Eldorado Hotel And Spa
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Eldorado Hotel & Spa Santa Fe, New Mexico
Hotel Style:
#6 Spa Hotel in Santa Fe
#7 Luxury Hotel in Santa Fe
#16 Business Hotel in Santa Fe
#26 Romantic Hotel in Santa Fe
#26 Family Hotel in Santa Fe
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Questions & Answers

Here's what travellers have asked, with answers from Eldorado Hotel & Spa staff and other travellers.
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Questions? Get answers from Eldorado Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“537 was top floor, away from elevator, ice machines. Good size balcony and due to being a corner room - had an extra window.”
 of 5 bubbles Casbay, 22 Jan 2017 | Read review
“The best views are found on the 5th floor.”
 of 5 bubbles thomasdP2777QP, 18 Jan 2017 | Read review
“A room with a fireplace, although you will have to call and have them light it.”
 of 5 bubbles LillianJA, 5 Jan 2017 | Read review
“Ask for a fifth floor room with a balcony overlooking the plaza”
 of 5 bubbles ronf747, 3 Jan 2017 | Read review
“Rooms near elevators help since corridors are long.”
 of 5 bubbles t0mk0zl0wski1, 12 Nov 2016 | Read review
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