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Eldorado Hotel & Spa

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309 W San Francisco St, Santa Fe, NM 87501-2115
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Expedia.com
USD 338
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Free cancellation until 22/05/22
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USD 370
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Free cancellation until 22/05/22
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Destinia.com
USD 284
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Hotels.comUSD 338
TravelocityUSD 338
FindHotelUSD 307
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Traveller (391)
360
Panoramas (13)
Room & Suite (225)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#21 of 64 hotels in Santa Fe
Location
Cleanliness
Service
Value
Travellers' Choice
Come to the newly remodeled Eldorado Hotel and Spa, where award-winning service and unexpected delights set the stage for an enchanting visit. This acclaimed four-diamond hotel is located steps from the Santa Fe Plaza. Spacious rooms, many with views and some with wood burning fireplaces. Superb cuisine at the AGAVE lounge. Experience the new CAVA bar featuring Spanish wines, food and live entertainment. Ultimate pampering at the full-service Nidah Spa. Underground, covered parking.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Hot bath
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
1829Reviews22Q+A100Room tips
Traveller rating
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Popular mentions
leebean wrote a review Dec 2021
usa210 contributions117 helpful votes
we have stayed here many times in the past. however this is not and has not been a four star hotel in several years though to be honest we've previously enjoyed our stays. but still same furniture, same frayed, soiled hall carpets. no phone in the room. no book showing amenities, restaurant menu, etc. no magazines on shopping, museums, galleries. i think the 'resort fee' used to be $21, now $30. . our latest stay was over this christmas and they seemed to be taking advantage of this. christmas eve and christmas day, no room service, limited hours in the restaurant and fixed price of $110 for lunch or dinner with no other choice. i think there was a $75 buffet at some point. maybe breakfast. dining in santa fe on christmas day is extremely limited and it seems they were using that to their advantage. disappointing for a 'high rated' hotel in the season of joy and giving.
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Date of stay: December 2021
1 Helpful vote
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Response from Kelsey Harney, Other at Eldorado Hotel & Spa
Responded 2 weeks ago
We are deeply sorry to hear that you were disappointed with your recent stay with us. We apologize that we missed the mark on many areas of your stay and for the lack of some amenities at the moment. We are working hard to get back to the care and accommodations that we are known and loved for and we appreciate your honesty feedback as this will help us to become our very best. We will share your concerns with our team and we would love another opportunity to impress you in the future with our improvements.
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Anne P wrote a review Dec 2021
Arlington, Virginia9 contributions6 helpful votes
I have to give this hotel 5 stars for the staff. Connor at the front desk went out of his way to help us book restaurants and recommend things to do. He obviously cared about his job and has an innate ability to connect with people. Erika and Doris in the restaurant made our mornings special. No matter how tired and grumpy we were they were able to cheer us up with their unfailing good spirits and exceptional service. Kudos to the management for such a high level of service. The hotel is very conveniently located in town. The amenities were great and made for an enjoyable stay.
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Date of stay: December 2021Trip type: Travelled with family
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Response from Kelsey Harney, Other at Eldorado Hotel & Spa
Responded 2 weeks ago
We are ecstatic to hear that you enjoyed many aspects of your stay with us, Anne! Thank you so much for your kind words about our staff. Your support means the world to us and we hope to care for you again in the future.
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GordonABQ wrote a review Dec 2021
Albuquerque, New Mexico193 contributions125 helpful votes
We went to the Cava bar for drinks Christmas Day in the evening. We asked the bar lady if they had any food available… answer no. We heard about 6-8 other customers ask for food options within 30 minutes This is not a full service experience. Does this hotel expect people to go to a fast food drive through to get food.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Do not book the Eldorado around festive holidays
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Response from Kelsey Harney, Other at Eldorado Hotel & Spa
Responded 2 weeks ago
We are very sorry to hear that your experience with us was not the best. We apologize for the lack of some services at the moment and for the inconvenience this caused for you. We understand your frustration and we appreciate your honest feedback. We would love another opportunity to impress you in the future.
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SAExplorers wrote a review Dec 2021
Little Rock, Arkansas244 contributions61 helpful votes
I have stayed at the El Dorado for business before. This is the first time I have stayed for fun. Great location - close to museums, shopping and restaurants. The hotel could use some updating. We had a room with a fireplace, which was just lovely. We had asked guest services for help on a couple of items but they were unable to assist. Staff was really friendly. Our adult sons had their own room. The mattresses were really uncomfortable. It was a nice stay but I expected more.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Eat outside the restaurant if you can. The food is decent but for the price you can find a better...
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Response from Kelsey Harney, Other at Eldorado Hotel & Spa
Responded 2 weeks ago
Thank you for sharing about your experience with us. We are so glad to hear that you enjoyed our location and staff, but we apologize for the other issues you experienced during your stay. We appreciate your honest feedback as this will help us to become our very best! We are committed to improving and we hope you will give us another chance to care for you again in the future.
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Polarbearwolfcoyote wrote a review Dec 2021
Alberta, Canada29 contributions12 helpful votes
I was very impressed with The Staff at the Front Desk , They went out of their way to show me rooms in the hotel . The hotel in its self is lovely , charming, well pointed .First class hotel .They have a very nice spa at the hotel . The people at the bell desk were very attentive and kind and willing to help . The dining Room was lovely , good range of foods . Every one of the servers were very kind and helpful . Every one of the meals i had there was done well , served well on the plate . If you wanted more of a serving they were willing to help .. I did a walking tour of the city and it was a excellent experience , I learned alot about the culture and heritage of the Natives and what changes have happened over the history of Sante fe . They jewelry store they have in the hotel is first class , lovely peices . Staff were knowledgeable and very friendly . My over all experience , i would come back to this hotel again !
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Date of stay: October 2021
Location
Cleanliness
Service
Room Tip: if you can look at different rooms before hand i would suggest it as there are many options for...
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Response from Kelsey Harney, Other at Eldorado Hotel & Spa
Responded 3 weeks ago
Thank you for taking the time to share with us about your experience. We are thrilled to hear that you enjoyed many aspects of your stay and we truly appreciate your kind words and support! We would love to care for you again in the future.
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PRICE RANGE
USD 158 - USD 399 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eldorado hotel and spa, eldorado hotel santa fe, eldorado santa fe
LOCATION
United StatesNew MexicoSanta FeDowntown
NUMBER OF ROOMS
219
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Frequently Asked Questions about Eldorado Hotel & Spa
Which popular attractions are close to Eldorado Hotel & Spa?
Nearby attractions include Keshi (0.4 km), New Mexico History Museum (0.3 km), and Georgia O'Keeffe Museum (0.1 km).
What are some of the property amenities at Eldorado Hotel & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Eldorado Hotel & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eldorado Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Eldorado Hotel & Spa?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Eldorado Hotel & Spa?
Conveniently located restaurants include Sazón, Sassella, and El Callejon Taqueria and Grill.
Are there opportunities to exercise at Eldorado Hotel & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Eldorado Hotel & Spa located near the city centre?
Yes, it is 0.3 km away from the centre of Santa Fe.
Are any cleaning services offered at Eldorado Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eldorado Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eldorado Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.