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This hotel was the filthiest hotel I have ever stayed in. Needs to be knocked down and rebuilt! Husband had to go to CVS to buy lysol to spray in our room. We had came from Albuquerque's balloon festival, so a lot of the hotels...More
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn ExpressResponded 14 November 2016
We are truly sorry for the inconvenience experienced during your stay.
We look forward to best serving our guests, this matter will be taken into deep consideration and revised among the teams, so that all the necessary may be addressed and assessed.
We spent three nights here. The room was nice and clean. This is an older Holiday Inn, but they keep it up.
I ate at breakfast bar a couple of mornings. It was clean and well stocked.
The front desk personnel was very accommodating and...More
9 Thank chemicaldude
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn ExpressResponded 24 October 2016
We really appreciate you giving us the opportunity of hosting you during your visit to our Historical and Magical Town.
We also appreciate your positive remarks about our wonderful staff.
We look forward to soon be hearing back from you and spending more...More
Stayed here on business and booked last min. The property is just ok and on the low end rating for Holiday Inn Express. Kind of a musty smell in the hallways. The room I had was a king and the furniture is well worn and...More
Thank Eric B
Response from IHGService, Guest Relations Manager at Holiday Inn ExpressResponded 31 October 2016
Dear Eric B,
Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to our beds and the unusual smell. We always strive to provide...More
From start to finish, pretty average hotel. Pool was closed. Jerald was very nice during check-in and gave some great advice on restaurants/breweries. Exposed electrical wiring on ceiling in room Room was very average. This hotel is not as close to Santa Fe as you...More
Thank Bruce W
Response from IHGService, Guest Relations Manager at Holiday Inn ExpressResponded 4 November 2016
Dear Bruce W,
Thank you for your feedback regarding your stay at Holiday Inn Express Santa Fe (Cerrillos Rd), NM. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the front desk...More
We checked in with Jerald. He had our room ready for us right where we wanted - top floor!!! Gave us many, many tips about restaurants, where to go downtown, told us about the "Roadrunner" to get to the balloon festival.
USD 120 - USD 199 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#27 Business Hotel in Santa Fe
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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