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Courtyard Santa Fe

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141 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Tampa, Florida
Reviewed 2 January 2017

If you want good sleep, this might not be the place. I was hopeful as I stay in Marriott's a lot and are generally comfortable but not this one. All night long I heard people slamming doors, talking, and each night I heard the people above us walking around/showering etc. You can pretty much hear everything. The hotel itself is...

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Helpful?
5Thank Nikki W
Management response:

Dear Nikki, First off I would like to thank you for the feedback you have provided, and I apologize that your stay with us wasn't a peaceful stay, as you say the property is outdated and unfortunately the floor boards are non sound proof. We appreciate your business and your loyalty as a Marriott Member. I will ensure for the...

Dallas, Texas
Reviewed 31 December 2016 via mobile

We stopped here to break up the long drive back from Pagosa Springs, CO to Dallas. The decor and living spaces are all done in a Southwest style. The rooms are large and the beds are comfortable. Perhaps it was the holidays, but it looked like a lot of details were overlooked. The rooms were functional but could desperately use...

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Helpful?
3Thank Christine G
Management response:

Dear Christine, Thank you for taking your time to review the Courtyard Santa Fe, I am glad you got the feel of Southwest style at the hotel and enjoyed the comfortable beds. I apologize that you had a few issues with the cleanliness of the hotel, there is never an excuse as to why we overlooked it, but we thank...

City of San Marino, San Marino
Reviewed 29 December 2016 via mobile

The hotel is very large. If you are on the first floor, you will be sleeping next to a parking lot. It will be extremely noisy. The bathroom and the room are an average Courtyard standard. Our room has an ugly furniture that looks like it has been soaked in water!

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Helpful?
3Thank eSanMarino
Management response:

Dear eSanMarino Thank you for taking your time to review Courtyard Santa Fe, I would like to let you know that our furniture in all rooms are handmade with a southwest style décor and are unique in color and material. We always try to ensure our guests are comfortable and content with their room, I apologize your stay was not...

Chicago
Reviewed 26 December 2016 via mobile

Not the best courtyard Marriott I've stayed in, but it's comfortable and I have no complaints. And it is very affordable, we stayed over Christmas, and all of the hotels in town were way too expensive or booked. It is about a 15 minute drive from the center of Santa Fe, so no walking into town.

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Helpful?
2Thank rebeccataigar
Management response:

Dear Rebecca, Thank you for taking the time to review Courtyard Santa Fe, I also want to thank you for staying with us during the Holidays. While you stayed with us I do hope you used the complimentary shuttle to the Historic Plaza, and enjoyed our ammeniities for our guests. Thanks again from all of us here at the Courtyard...

Green Valley, Arizona
Reviewed 6 December 2016

We have stayed at this property several times and have reviewed it before. Over the last few years, we have had nothing but good experiences. The front desk person was very pleasant and helpful. The room (as always) was very clean and the property is quite attractive and different from your typical Courtyard. This is our "go-to" hotel when we...

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Helpful?
Thank jeanb1876
Management response:

Dear Jean, Thank you for taking your time to review Courtyard Santa Fe, we appreciate your loyalty to the hotel and all the positive feedback you gave us. I will make sure to share with our teams all your great comments. We appreciate your business to The Bistro restaurant as well. See you again soon. Happy New Year from all...

Reviewed 21 November 2016 via mobile

My husband and I recently got married and had our reception at this Courtyard location. Jenelle and the entire staff were always helpful and a pleasure to work with. They went above and beyond to make sure our event was perfect. I'm thankful for choosing to have my event here and would recommend them to anyone!

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Thank Brandie B
Reviewed 19 November 2016 via mobile

My business partner and I held an event at this hotel and it went flawlessly. Our main contact, Janelle, was perfect and the staff was very helpful!! We can't wait to have another event with them!! Thank you for helping our Bride and Groom have a memorable day!!

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1Thank Tasha R
Reviewed 4 November 2016 via mobile

Road trip traveling all day, we checked in late. The front desk agent Ray was very nice and accommodating. They also offer cookies! She did ask us what floor we wanted, at the moment we did not care and she gave us level two. It is clean and well kept. BUT we should have asked for the top floor because...

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Helpful?
Thank Mariah C
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Santa Fe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the noise level...

Hannibal, New York
Reviewed 1 November 2016

Nice hotel, great breakfast, all the amenities. Pool, gym. Had a welcome dinner there also which was good. 2 night stay before moving on. Saw all the sights in the city. Unique. Went to Loretto Chapel to see the winding staircase that shouldn't be standing. There are no nails in it. Also visited The Cathedral of St Francis of Assisi....

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1Thank Patricia M
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Santa Fe. As we pride ourselves on delivering a memorable hotel experience, Thank you for your feedback and we are glad you were able to enjoy all the amenities we have to offer. Upholding our commitment...

Logan, Utah
Reviewed 30 October 2016

As a frequent traveler I am aware that Courtyard properties do not include complimentary breakfast. Therefore I made sure to book a higher-priced "Marriott Rewards Stay for Breakfast" rate that included a made-to-order breakfast in its price. When I got to the hotel, however, the front desk person PERLA (who was extremely rude, hostile, unwelcoming and inhospitable) insisted that my...

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Helpful?
3Thank utqiagvik
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Santa Fe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Convenient Motor Hotel featuring pueblo-style structural details & decor, located 4 miles south of downtown & the historic Plaza. ... more   less 

Additional Information about Courtyard Santa Fe

Address: 3347 Cerrillos Rd, Santa Fe, NM 87507-7207
Region: United States > New Mexico > Santa Fe
Price Range: $120 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Santa Fe 3*
Number of rooms: 213
Reservation Options:
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Also Known As:
Courtyard By Marriott Santa Fe Hotel Santa Fe
Santa Fe Courtyard
Santa Fe Marriott
Courtyard Santa Fe New Mexico
Hotel Style:
#30 Business Hotel in Santa Fe
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Santa Fe staff and other travellers.
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Questions? Get answers from Courtyard Santa Fe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at the room before settling in. You may want to request a different room.”
 of 5 bubbles GNeal22, 16 Jan 2017 | Read review
“go somewhere else! ANYWHERE else!”
  • parked right outside our room window - upon front desk suggestion
  • Extent of hotel's help: offered bottle of water and offered a room -we had a room and it was 20
 of 5 bubbles demetriaf2017, 6 Jan 2017 | Read review
“All rooms are good as far as we could tell”
 of 5 bubbles GaryO774, 5 Jan 2017 | Read review
“Not sure about the price it was included in our package tour.Rooms were quiet”
 of 5 bubbles R936AHpatriciam, 31 Oct 2016 | Read review
“Always love the top floor so don't have to listen to people overhead stomping around.”
 of 5 bubbles PLW43, 7 Oct 2016 | Read review
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