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The Westin Riverwalk, San Antonio

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The Westin Riverwalk, San Antonio
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3,942 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Riverwalk, San Antonio
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Showing 3,864: English reviews
Texas
Reviewed 1 April 2015

I would have given the room a five, but there wasn't a sofa and the balcony's paint stuck to my arm. The room was clean and comfortable, but like I said, when I went onto the balcony, and rested my arm on the bar, when I picked my arm up, there was paint stuck to it. I'm sure that that...

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Helpful?
Thank Shannon911
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Shannon, We're very sorry about the paint. We should have at the very least made you aware that we had just painted the railing on the balcony. We are glad to hear that you enjoyed your room however and appreciate you staying with us. We hope to see you back soon! Bill Petrella, GM

NYC
Reviewed 1 April 2015

What an amazing town!! I can't say, besides music festivals, that I'd want to visit TX, but San Antonio was fun and friendly all around. People were courteous, considerate, friendly, and kind. Chill vibe. This was a business trip, one that I didn't spend any time doing the historical and fun sites, but Westin Riverwalk has access to it all....

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Thank Kelly V
Springfield, New Jersey
Reviewed 31 March 2015

I stayed here over President's weekend. The hotel was clean and service was great. I did however, feel that the were extremely overcharged for every amenity in this hotel. They had a happy hour and the drinks looked great. However, it was something like $10 for a glass of sangria. We have stayed at other upscale hotels on the Riverwalk...

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Helpful?
Thank lorib49
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Lori, Thank you for taking the time to comment on your stay at the Westin Riverwalk. We appreciate you staying with us and hope to see you back soon. Bill Petrella, GM

Klein, Texas
Reviewed 30 March 2015

This is my favorite hotel on the Riverwalk! The hotel is immaculate, beautiful & luxurious! I loved sipping on sangria while enjoying the view of the river!! My room was spacious and the bed was awesome! The service here exceeds expectations! I love this hotel and recommend it 100%!

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1Thank Shannon J
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Shannon, We really appreciate you taking the time to tell us about your stay and for pointing out the various positive aspects of our hotel. Thank you for staying with us and we hope to see you again soon! Bill Petrella General Manager

Reviewed 30 March 2015 via mobile

Loved the pool, the restaurant, eating dinner on the patio overlooking the San Antonio river And everything about my stay. Andrew Carey, the Director of Front office topped it all off with his genuine concern that everything was satisfactory as I checked out. Karen Cramer

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Thank hollychri
Seattle, Washington
Reviewed 30 March 2015

We were extremely pleased during our stay at the Westin Riverwalk hotel from 17 to 23rd of March. This is a beautiful hotel well maintained with a superior staff from the moment that you enter the hotel until you leave the staff is always there to assist you. We have stayed in numerous four-star hotels oversee and the United States...

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Thank jimbY9276OU
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Jimb, What a wonderful review! I really appreciate you mentioning all of our staff members by name! We appreciate you staying with us and hope to see you back again soon! Bill Petrella, GM

Reviewed 30 March 2015

Very nice, accommodating staff, clean rooms, (wish the pool was bigger) but overall wonderful. JR Vasquez got us a cab and got our luggage. He was so very sweet. Hotel location was perfect for the convention center and very close to the riverwalk.

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1Thank mrsbaggott
Saint Louis, Missouri
Reviewed 30 March 2015

The hotel is in a nice location-on the quieter west half of the river walk but easy walk to shops and restaurants. The rooms were as expected. We paid extra for a balcony room. The first room they put us in (407) barely had one. The four of us could stand shoulder to shoulder leaning against the back wall and...

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Helpful?
Thank Carol63141
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hi Carol, We really appreciate you taking the time to comment on your stay. We're very happy to hear that you had a wonderful time. I do apologize for you being moved to a smaller room, but in the end I'm glad it was all rectified. Thank you for staying with us and we hope to see you again soon!...

Daphne, Alabama
Reviewed 30 March 2015

Views were awesome. The river walk is directly behind the hotel. Convention center is a walk and hop away. Room service is available. Does not offer free wifi in your room but in other areas. Happy Hour had a great selection of cheese and enjoyed my berry mojito at @ $12.00 a glass. Wine cost $14.00 a glass. The only...

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Thank Tiffany I
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Tiffany, I'm glad to hear that you had a nice experience while staying at the Westin Riverwalk. For future reference, all SPG members now receive free WiFi in their rooms when they book through the starwood and westinriverwalksanantonio.com websites and via the starwood mobile application. Thank you for staying with us and we hope to see you back soon!...

Reviewed 29 March 2015

We are considering this hotel for a wedding dinner/reception. It is a beautiful location that offers nice amenities and several places for fabulous photos, such as the grand staircase, River walk gardens, etc. Very nice restaurant with courteous Executive Chef and staff. We would like to stay, but it may be over budget for the small reception/dinner we were planning.

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Helpful?
Thank Kevin W

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 W Market Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $308 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
The Westin Riverwalk, San Antonio Texas
Hotel Style:
#2 Spa Hotel in San Antonio
#3 Romantic Hotel in San Antonio
#3 Luxury Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Riverwalk, San Antonio staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the riverwalk side are quieter than the city view rooms.”
 of 5 bubbles 454jakeb, 21 Mar 2017 | Read review
“We had a river side room with a balcony which was nice.”
 of 5 bubbles Disneygirl858, 6 Mar 2017 | Read review
“ask if locale is away from elevator (in any hotel)”
 of 5 bubbles Deb540, 2 Mar 2017 | Read review
“Definitely get a room with a balcony view of the Riverwalk - you won't be disappointed !”
 of 5 bubbles jillmac2017, 1 Mar 2017 | Read review
“Loved the view of the Riverwalk!”
 of 5 bubbles SurfSojourner, 22 Feb 2017 | Read review
5 of 5