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The Westin Riverwalk, San Antonio

Expedia.comUSD 313*
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Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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The Westin Riverwalk, San Antonio
The Westin Riverwalk, San Antonio
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3,941 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Riverwalk, San Antonio
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Showing 3,863: English reviews
Reviewed 24 April 2015

Its so Beautiful and the Perfect place to rest your head. The staff are friendly and very accommodating. The breakfast is very delicious and the room service is the best! We felt like we were right in the middle of the Action of San Antonio's night life as well as Historic Spots. We loved it and cant wait to stay...

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Helpful?
Thank Rocio B
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Rocio, Thank you for the kind words! We appreciate you staying with us and hope to see you back soon. Bill Petrella General Manager

LONDON
Reviewed 24 April 2015

The room was very nice and we had a good view. The location was nice and the restaurant which is on a peaceful part of the riverwalk was also nice. The staff were very helpful and friendly. Would definitely consider staying here again.

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1Thank EuroTravellerLDN
London, UK
Reviewed 24 April 2015 via mobile

It's a Westin, so it's luxurious, and in a higher price bracket but not outrageous for the quality. Couple of tips: there's free wifi in the bar at river level, and there's self-parking directly opposite for a lot less than valet. (The valet desk told us about it.) It's also very central and we were happy to walk everywhere. I've...

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Helpful?
Thank Kate24_London
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Kate, Thank you so much for the wonderful feedback. We appreciate you staying with us and hope to see you back soon! Bill Petrella, GM

Scotts Valley, California
Reviewed 23 April 2015

Loved being on the River Walk. Good rooms and excellent location. Very helpful personnel, especially Oscar the bellman who is a great ambassador for the hotel and goes out of his way to assist even with restaurant reservations. But, no WiFi in the rooms?? Even a Holiday Inn has WiFi - this is anachronistic and inconvenient.

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Helpful?
2Thank Richardhencke
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Richard, Thank you, we really appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. For future reference, all SPG members now receive free WiFi in their rooms when they book through the starwood and westinriverwalksanantonio.com websites and via the starwood mobile application. Thank you...

Cary, North Carolina, United States
Reviewed 22 April 2015 via mobile

Excellent hospitality and our waitstaff was excellent at tableside. Angel made sure we had fresh squeezed grapefruit juice and grits for breakfast. Jose manager even came out to our table which was good, since we are lodging the week at the Westin Riverwalk and he was friendly advice about our stay..

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Thank Dale D
Reviewed 22 April 2015

The rooms are very clean and comfortable. The location is great, as it is within walking distance to many great restaurants. I have been to this hotel before for business trips, and keep coming back. Horacio Mata at the front desk was wonderful. He is very helpful, courteous, and professional. I had a reservation issue, and he patiently helped me...

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Helpful?
1Thank Lydia88888888
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Lydia, Thank you for taking the time to post such positive comments. Thank you for staying with us and we hope to see you again soon! Bill Petrella General Manager

Midwest
Reviewed 22 April 2015

I recently stayed here for the second time for a weekend event in San Antonio. It's in a great location on the Riverwalk, but not in the middle with lots of noise. The rooms and bathrooms are spacious with nice bath products and nice beds. We parked in the garage across the street (for a fee) and walked everywhere. Staff...

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1Thank Lovtorun
Walnut, CA
Reviewed 22 April 2015

My wife and I journeyed to San Antonio for our 44th Anniversary - She wanted to do the Riverwalk and I wanted to see the Alamo (former History Teacher). We stayed at the SA Westin Riverwalk and found it to be the ideal location for our excursions into the area for sight-seeing and eating. The hotel is right on the...

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Helpful?
Thank Barry T
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Barry, Thank you for the kind words and happy anniversary! I'm glad to hear you had a nice time with us. We appreciate you staying with us and hope to see you again soon. Bill Petrella, GM

Eugene, Oregon
Reviewed 22 April 2015

We got a great room overlooking the Riverwalk for the annual evening river boat parade with the help of Kristie (with Finance as I remember) The staff was very helpful and attentive. The only negative was housekeeping was slow in making up the room each day . . . I'm guessing they were under staffed. Would definitely stay here again

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1Thank Steve G
Temple, Tx
Reviewed 21 April 2015

The hotel stay wasvery good until checkout. We had looked at the computer site to check out what we would have to pay. When we checked out, it cost us $45.00 a night for valet parking. We never touched the car for 2 days and they had the audacity to charge that much. And, of course in downtown San Antonio,...

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Helpful?
1Thank David K
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello David, Thank you for taking the time to give us your valuable feedback on your stay at the Westin Riverwalk. I'm sorry you feel like you were blindsided with the valet, but I can assure you that the cost is very competitive when compared to other hotels in downtown San Antonio. May I recommend you self park in the...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 W Market Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $308 - $607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
The Westin Riverwalk, San Antonio Texas
Hotel Style:
#2 Spa Hotel in San Antonio
#3 Luxury Hotel in San Antonio
#3 Romantic Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Riverwalk, San Antonio staff and other travellers.
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Questions? Get answers from The Westin Riverwalk, San Antonio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the riverwalk side are quieter than the city view rooms.”
 of 5 bubbles 454jakeb, 21 Mar 2017 | Read review
“We had a river side room with a balcony which was nice.”
 of 5 bubbles Disneygirl858, 6 Mar 2017 | Read review
“ask if locale is away from elevator (in any hotel)”
 of 5 bubbles Deb540, 2 Mar 2017 | Read review
“Definitely get a room with a balcony view of the Riverwalk - you won't be disappointed !”
 of 5 bubbles jillmac2017, 1 Mar 2017 | Read review
“Loved the view of the Riverwalk!”
 of 5 bubbles SurfSojourner, 22 Feb 2017 | Read review
5 of 5
Expedia.com
USD 313*
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TripAdvisorUSD 310
Booking.comUSD 313
Hotels.comUSD 313
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Prices are for 1 room, 2 adults
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