We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Riverwalk, San Antonio

4,177 reviews
Save
Traveller (916)
Room & Suite (530)
Dining (81)
Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“eugene schlaff”(107 reviews)
“the river”(455 reviews)
“jr vasquez”(51 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from The Westin Riverwalk, San Antonio
Special Offer: Breakfast for 2 Included
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (4,177)Write a Review
There are newer reviews for The Westin Riverwalk, San Antonio
See the most recent reviews
Filter reviews
4,094 results
Traveller rating
2,809
866
244
109
66
Traveller type
Time of year
LanguageEnglish
More languages
2,809
866
244
109
66
Show reviews that mention
All reviewseugene schlaffthe riverjr vasquezheavenly bedcorner suiteroom servicebeautiful hotelvalet parkingthe entire staffconvention centerriverwalkconciergespgconferenceassociatealamobalconies
FilterEnglish
Updating list...
1,321 - 1,325 of 4,094 reviews
Reviewed 3 August 2015

This is the second time I have stayed in this hotel. It was new and just opened in January of 2000. I was there on business and was very impressed with the service and comfort. I returned for business this past January, 2015, and took...More

Thank Scott W
Reviewed 3 August 2015

The Westin Riverwalk is a great place to stay when you are meeting friends or family for a long weekend. The service is excellent. JR Vasquez was particularly helpful with giving us directions and advice on places to eat or visit. The staff was very...More

1  Thank PatriciaByerley
Response from GBNCM, General Manager at The Westin Riverwalk, San AntonioResponded 3 August 2015

Hello Patricia, Thank you for taking the time to give us your valuable feedback on your stay at The Westin Riverwalk. A special thank you for letting us know about JR - I'll be sure to let him know that you were pleased with his...More

Reviewed 3 August 2015 via mobile

We were greeted and immediately taken care from a staff member named Jose Alvarado and were offered water on a very hot day. The pool has a beautiful view and the hotel offers meals at the river walk level and is walking distance from the...More

Thank jayhopmans
Reviewed 3 August 2015 via mobile

We had a relaxing weekend celebrating a birthday...we set out to watch movies rest and order room service... Juan served us lunch and dinner and was great serving our meals...he surprised us with some birthday sweets and margaritas...beautiful birthday bash!!!

Thank Phil B
Reviewed 3 August 2015

Want to thank Jose DeLaVega for upgrading us to a suite. This stay was for our honeymoon, and I was deploying overseas the following week, so Mr. DeLaVega upgraded us. Also want to thank Raul at Zocca who did an awesome job taking care of...More

Thank Paul B
Response from GBNCM, General Manager at The Westin Riverwalk, San AntonioResponded 3 August 2015

Hello Paul, Thank you for the kind words and for mentioning our staff members by name! I will let Jose and Raul know that you appreciated their service. For future reference, all SPG members now receive free WiFi in their rooms when they book through...More

View more reviews
PreviousNext
1263264265266267819
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Heated pool
Outdoor pool
Details
Price range
USD 197 - USD 440 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in San Antonio
#4 Business Hotel in San Antonio
#4 Family Hotel in San Antonio
#6 Luxury Hotel in San Antonio
#6 Spa Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 197 - USD 440 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in San Antonio
#4 Business Hotel in San Antonio
#4 Family Hotel in San Antonio
#6 Luxury Hotel in San Antonio
#6 Spa Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (916)
Room & Suite (530)
Dining (81)
Pool & Beach (49)
Amenities (53)
Business Centre & Event Rooms (12)
Family and Play Areas (8)
Questions & Answers
Ask a question
Forever_Pink9
7 November 2017|
AnswerShow all 6 answers
Response from Allison A | Reviewed this property |
You can both unlock and share both rooms, it's mostly if you have older kids and still want your privacy. You can kept it locked for totally privacy if your by yourselves.
0
Votes
Kristina D
30 October 2017|
AnswerShow all 3 answers
Response from kjohnsonjazzmine1 | Reviewed this property |
I believe it was about $25 a day. But it fills quickly on the weekend; we had to circle a couple of times before it opened with an empty space.
1
Vote
sheeromoniegovender
27 October 2017|
AnswerShow all 7 answers
Response from markichaus | Reviewed this property |
There is both a garage and lot across the street. The Westin Riverwalk doesn't have a parking garage of their own, so they use the parking garage across the street. You can use this same garage for a cheaper rate.
0
Votes
PreviousNext
12345617
Room Tips
"The Riverwalk side rooms are nice, but we were on the 14th floor and it made me nervous to be out on the..."
Read review
"Best views are the rooms with balcony overlooking the riverwalk"
Read review
"Be nice to the front desk staff, they control everything....."
Read review
"Best view of the river are room numbers 08 and 09!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing