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The Westin Riverwalk, San Antonio

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The Westin Riverwalk, San Antonio
The Westin Riverwalk, San Antonio
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3,941 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Riverwalk, San Antonio
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Showing 3,863: English reviews
Westwood, New Jersey
Reviewed 1 week ago via mobile

This hotel is located right on the river walk. It's a bit far from the convention center so wouldn't recommend it if you had to go there daily. Great service, rooms and food. A must stay if in the area!

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Helpful?
Thank Aaron G
Houston, Texas
Reviewed 2 weeks ago via mobile

Bit of a walk from convention center but comfortable beds and nice atmosphere. Helpful front desk staff. The continental breakfast was okay but I didn't have a chance to try the restaurant downstairs.

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Thank MusicTraveler78
Portland, Oregon
Reviewed 2 weeks ago

Prior to my stay, I received emails from the concierge, asking me if I had any particular preferences or needed assistance with any scheduling or dinner plans while in the area. I traveled to SAT via Southwest Airlines. While I arrived in SAT, my luggage went to New Orleans. By the time I arrived at the hotel, I was irritated,...

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Thank Demandak
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Thank you Demandak, we really appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. Thank you for staying with us and we hope to see you again soon! Reed Randolph General Manager

Reviewed 2 weeks ago via mobile

I stayed at this hotel for 5 nights earlier this week. Pretty much every hotel gets the big things right... clean rooms and facilities, etc etc. What only a few excel at is having a staff that engages its customers in such a prompt and friendly way. Maintenance, housekeeping, conference services, the doormen, concierge, and of course the front desk...

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Thank Jim S
Hutto, Texas
Reviewed 2 weeks ago via mobile

We went to visit San Antonio for New Years and we stayed at the Westin on the Riverwalk. Decided to be centrally located and I'm cheap. But this place is worth every nickle. They encouraged me to get a balcony, extra $15 or so. I balked. Reconsidered and boy was I happy. The fireworks show that San Antonio put together...

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1Thank Scott O
Austin, Texas
Reviewed 3 weeks ago via mobile

I've traveled a lot for business and pleasure, but the Westin Riverwalk has a level of charm, elegance, quality and comfort that I have not found at any other property. From the immaculate oversized rooms and heavenly beds to the spectacular views of the Riverwalk and outstanding amenities plus top notch service -- a stay here is a feast for...

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Thank NewsCruzer
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello NewsCruzer Thank you for taking the time to give us your wonderfully crafted feedback on your stay at The Westin Riverwalk. Thank you for pointing out various positive aspects of our hotel such as the rooms, our beautiful location on the Riverwalk and our amazing staff. Thank you for staying with us and we hope to see you again...

Salem, New Hampshire
Reviewed 3 weeks ago

The best thing about this hotel is the location. The restaurant is right on the river and has a nice view. There is easy access to the River Walk without being in the hub bub of the market row area. The hotel is elegant yet comfortable. Comfy bed!

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2Thank Disneygirl858
Charleston, Illinois
Reviewed 3 weeks ago

Great location right on the Riverwalk. View overlooking the area. Fitness facility on site which is important to us. Check in was smooth and a minor problem was handled immediately. Walking distance to many sights.

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Thank Deb540
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Deb540, Thank you for the kind words! I'm glad to hear you had a nice time with us. I'm glad your minor issues were handled well and you were satisfied. We appreciate you staying with us and hope to see you again soon. Reed Randolph, GM

Reviewed 3 weeks ago via mobile

Blanca and Armando had great service at our reception. Made our visit great. Thank you both. Please let those two individuals know how great they are. We would come back here in the future. When you are please ask for these two great employees.

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Thank leohitz1
Reviewed 3 weeks ago via mobile

Blanca & Armando did an outstanding job. Great Service. Great Food. Went Out There Way. Anytime we needed anything there were on top of everything. If your ever in this town please come see them and enjoy.

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Thank Richard A
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Richard Thank you for the kind words and for mentioning our staff members by name! We appreciate you choosing the Westin Riverwalk and look forward to seeing you back soon. Reed Randolph, GM

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 W Market Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $308 - $607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
The Westin Riverwalk, San Antonio Texas
Hotel Style:
#2 Spa Hotel in San Antonio
#3 Romantic Hotel in San Antonio
#3 Luxury Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Riverwalk, San Antonio staff and other travellers.
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Questions? Get answers from The Westin Riverwalk, San Antonio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the riverwalk side are quieter than the city view rooms.”
 of 5 bubbles 454jakeb, 21 Mar 2017 | Read review
“We had a river side room with a balcony which was nice.”
 of 5 bubbles Disneygirl858, 6 Mar 2017 | Read review
“ask if locale is away from elevator (in any hotel)”
 of 5 bubbles Deb540, 2 Mar 2017 | Read review
“Definitely get a room with a balcony view of the Riverwalk - you won't be disappointed !”
 of 5 bubbles jillmac2017, 1 Mar 2017 | Read review
“Loved the view of the Riverwalk!”
 of 5 bubbles SurfSojourner, 22 Feb 2017 | Read review
5 of 5